WhatsApp Messenger is a freeware and popular application for instant messaging, fast voice calls & video calls, and sharing pictures, videos, and documents. Everyone uses WhatsApp due to its fast, encrypted, and reliable features. Sometimes due to bugs or device problems, we face many issues within the application, but you might wonder why WhatsApp is not sending photos, right?
You can fix WhatsApp not sending photos in the following ways:
1. Set the correct Date and Time
2. Check your Internet speed
3. Allow WhatsApp to use data
4. Restart your device
5. Clear space on your device
6. Clear all cache data
7. Update your WhatsApp application
8. Reinstall WhatsApp
9. Contact the official customer service on WhatsApp
Don’t worry; today, in this article, we will guide you on how to solve WhatsApp not sending photos problem using Android and iPhone devices. In this issue, the device doesn’t matter, and the reason might be the same. So even if you are an Android or iPhone user, you can follow this article to solve your issue.
What might be the reasons behind WhatsApp not sending photos?
If you are using the Whatsapp application on your device and while sending photos, you notice that photos are not sent to your friends, then there might be some cause. So, here are some of the reasons why Whatsapp is not sending photos:
1. False Date And Time
If the date and time on your device are not accurate according to your local time, it might cause problems with WhatsApp. Similarly, incorrect device date and time can result in issues on WhatsApp, such as difficulties sending messages and photos, failure to display online status or recent online status, and more.
2. Poor Internet Status
Since WhatsApp relies on online sources, having a stable internet connection or Wi-Fi connectivity is essential. If the internet quality or Wi-Fi signal is poor, it can lead to various problems while using WhatsApp. Some of these issues include slow message loading, trouble opening WhatsApp, longer connection times when trying to call friends, contact names not appearing correctly, and more.
3. You haven’t allowed WhatsApp Contact Permissions
Granting access to your contacts is a crucial step for WhatsApp to function properly. When you don’t allow WhatsApp contact permissions, it cannot retrieve necessary information about your contacts, such as their names. Therefore, enabling contact permissions for WhatsApp to access all the required information is important.
4. Outdated WhatsApp Application
It is common for smartphone WhatsApp users to neglect to update the app, which can cause various issues. Not keeping WhatsApp updated may result in unfixed bugs that can lead to crashes and glitches, difficulties in adding new contacts, problems with call connections, contact names not displaying correctly, and more.
5. Device Not Being Updated
Using outdated device software can often create difficulties in operating WhatsApp. As WhatsApp is optimized to work with newer software versions, using an older version may result in problems such as WhatsApp not opening, slower message loading speed, issues with call connections, contact names not appearing correctly, and more.
6. Lack Of Space
In Android devices, the lack of available storage space can become a significant issue. When WhatsApp doesn’t have enough space to operate, it can become glitchy, slow, and prone to crashes. Similarly, insufficient storage space can also result in connection problems during calls.
7. Bugs In WhatsApp
When your WhatsApp application contains bugs, it can exhibit glitches and may not function properly. If you suspect your WhatsApp has bugs, a potential solution is to uninstall and reinstall the application. This process can help eliminate any bugs and resolve the issues you are experiencing.
8. Old Cache Data
Cache data can impact an application both positively and negatively. On the one hand, the cache can facilitate faster retrieval of required data for specific tasks. On the other hand, when there is an excessive amount of cache files, it can consume storage and hinder the smooth operation of the application itself.
Therefore, if you encounter problems with WhatsApp, it is advisable to check and clear the cache if necessary. Having excessive cache files can lead to issues such as failed WhatsApp calls and other related problems.
9. Server Down Of WhatsApp
Due to the large user base of WhatsApp (nearly 2 billion), it can sometimes be challenging for the service to maintain smooth server operations. When the server infrastructure is overloaded with data, WhatsApp servers can experience downtime, resulting in problems like failed WhatsApp calls, inability to send photos, and more.
These could be the reasons why WhatsApp is not sending photos from your device. To resolve this issue, you can try the following methods.
Also Read: How To Change Date Settings In WhatsApp?
How To Fix WhatsApp Not Sending Photos on Android And iPhone?
As we have already talked about different reasons above that might cause issues with sending photos on Whatsapp, here are some methods that you can try to solve your problem.
- Set the correct Date and Time
- Check your Internet speed
- Allow WhatsApp to use data
- Restart your device
- Clear space on your device
- Clear all cache data
- Update your WhatsApp application
- Reinstall WhatsApp
- Contact the official customer service on WhatsApp
Also Read: WhatsApp Web QR Code Not Working Issue
1. Set the Correct Date And Time
Sometimes, when we engage in activities like hacking games or manipulating settings, we may inadvertently change the date and time on our devices. Forgetting to revert to the correct date and time can lead to problems while using WhatsApp, such as photos not being sent. To resolve this issue, it’s crucial to ensure that the date and time on your device are accurate. Simply follow the steps below, which are applicable to both Android and iOS devices:
Step 1: Open Settings
Access the Settings menu on your Android or iOS device.
Step 2: Search for the Date and Time
Type “Date and Time” in the search box within the Settings menu.
Step 3: Open Date and Time Settings
Select the “Date and Time” option from the search results. This will take you to the settings related to the date and time on your device.
Step 4: Enable Automatic Time Zone or Select Time Zone
Enable the toggle button for “Set Automatic Time Zone” or tap the “Select Time Zone” option to ensure the correct date and time.
Step 5: Choose Region and Time Zone
Select your appropriate region and time zone from the available options in this step.
Following these steps, your device will automatically update the date and time according to your country and time zone. Now, try sending photos to your friends. If the issue persists, proceed to the next method for further troubleshooting.
2. Check Your Internet/Data Connection
In today’s generation, internet or mobile data connection access is prevalent. However, in our busy lives, we may not always remember to check if our internet connection is working properly. Sometimes, we may even mistakenly disconnect from the internet or be in an area with poor coverage.
To address internet connection issues, follow the steps below:
Step 1: Open the “Settings” Menu
On your smartphone (iOS or Android), locate and open the “Settings” app by tapping its icon.
Step 2: Access the “Wi-Fi” Settings
Within the “Settings” menu, look for the option labeled “Wi-Fi.” Depending on your device’s software and model, this option may have slight variations, but ” Wi-Fi ” is generally a common term.
Step 3: Disable Wi-Fi
Upon entering the “Wi-Fi” menu, you will see an option to enable or disable Wi-Fi. Toggle the “Off” switch to turn off Wi-Fi connectivity.
By following these steps, you can verify if your device is connected to a Wi-Fi network and check for any potential issues with the connection.
Step 4: Turn On Your Wi-Fi
Restarting doesn’t mean you turn your wifi off and on within seconds; make sure to wait for a minute, which will be some time for your device to process the data and give you a better experience.
It’s important to check your internet connection before calling or sending photos on WhatsApp, as it relies on a stable internet connection. You can utilize various online and offline applications to assess your internet speed. One such example is using Fast.com:
Step 1: Open a Web Browser
Launch any web browser installed on your device.
Step 2: Visit Fast.com
In the web browser’s search bar, type “fast.com” and press Enter or tap the search button.
Step 3: Wait for the Results
The website fast.com will initiate a speed test, and you can view your internet connection’s download and upload speeds.
By following these steps, you can assess the speed of your internet connection and determine if it is sufficient for using WhatsApp. If your internet speed appears to be fine, yet you still encounter issues with calling or sending photos, proceed to the next method for further troubleshooting.
3. Allow WhatsApp to use Data
If you are experiencing difficulties with your data connection, simply activating the data connection on your device may not be sufficient. It is essential to grant WhatsApp permission to utilize the data connection. If you have enabled data, but WhatsApp is still unable to connect, likely, you have not allowed WhatsApp to use your mobile data. Follow the steps below to grant WhatsApp access to the data connection:
Step 1: Open Device Settings
Access the settings menu on your device.
Step 2: Search for “Manage App”
Using the search function within the settings menu, search for “Manage App.” Tap on the search bar and enter “Manage App” to locate and open it.
Step 3: Select WhatsApp
Within the “Manage App” section, scroll through the list of installed apps and locate WhatsApp. Tap on WhatsApp to open its settings.
Step 4: Enable Data Usage
Under the WhatsApp app settings, you will find various options. Look for “Restrict Data Usage” and tap on it.
Step 5: Toggle Data Usage
To allow WhatsApp to use your data connection, toggle the switch to turn off and then turn on data usage.
Following these steps will grant WhatsApp permission to use your mobile data connection. This should enable WhatsApp to connect properly and resolve any issues related to data connectivity.
Also Read: WhatsApp Call Not Connecting?
4. Restart Your Device
When our device’s RAM is low or misbehaves, we may experience delays while using the WhatsApp application. This can also be a reason for not sending photos on WhatsApp.
If you encounter issues such as photos, videos, or files not being sent on WhatsApp, you can try reopening the WhatsApp app. If the problem persists, you can attempt to clear all tasks on your device and restart or reboot it. Follow the instructions below based on your device’s operating system:
For Android Users:
Press and hold the power button until you see the restart. Now, tap on the restart, and your job is done.
For IOS Users:
Press and release the volume up and down key, and afterward, press the power button until the screen turns black.
Once your device has restarted, open WhatsApp and attempt to send photos to your friends. If you still encounter difficulties in sending photos after restarting your device, the issue may not be related to your device. In such cases, proceed to the next troubleshooting method mentioned below.
Also Read: WhatsApp Status Not Loading On My Device
5. Clear Space on Your Device
If you use a low Rom device, your storage might be full; take care of it. Besides, if you are taking photos from a WhatsApp camera, then to save the pictures, you need some space on your device; if you are running out of space, then you have to delete some of the photos or videos from your device to create some space on your device.
But if you are choosing photos from your gallery, then sharing them with your friends on Whatsapp might not be a problem. And if you are taking pictures from a WhatsApp camera, then make sure first you save your picture in the gallery on your device and send it to your friend.
6. Clear All Cache Data
The old cache or junk cache on your device can create some issues in the app. So within 30-40 days, we should clear all the app’s cache to use it smoothly. To clear all the cache of your WhatsApp, you have to follow the steps below:
Step 1: Open Settings
Go to the Settings app on your device.
Step 2: Click App
Under Setting, go to the App.
Step 3: Open App Manager
Choose App Manager.
Step 4: Select WhatsApp
Now, choose WhatsApp.
Step 5: Tap On Clear Cache
From the bottom, Choose to Clear the Cache.
Step 6: Clear All Data
Finally, tap Clear all data, and all your WhatsApp cache is gone.
Your WhatsApp cache will be cleared, and you will notice a difference while using WhatsApp. Now, try sending photos to your friend. You should reinstall the application if you still encounter the same problem while sending photos.
Also Read: How To Set Up A Bank Account On WhatsApp
7. Update Your WhatsApp Application
WhatsApp is a popular messaging application that regularly releases updates to enhance functionality and address bugs or issues. Updating the app to ensure a smooth and bug-free experience is important. By staying alert and regularly checking for new versions, you can ensure you have the latest version of the application installed. Updating the application will help resolve any potential problems and ensure optimal performance.
To update your WhatsApp application, follow the steps mentioned below:
Steps To Update WhatsApp On Android Device
The necessary step to take while updating WhatsApp on an Android Device is below:
Step 1: Launch Play Store
Open the Google Play Store on your Android smartphone or tablet.
Step 2: Click On the three horizontal lines “≡”
Tap on the three horizontal lines “≡” from the upper left corner of the screen.
Step 3: Tap On “My Apps & Games”
You should find a “My Apps & Games” option; tap on it.
Look for the “Updates Section,” and if there is a new update on WhatsApp, you will be able to find it there.
Step 4: Update WhatsApp
If you discover WhatsApp within the “Update Section,” you should update WhatsApp.
Steps To Update WhatsApp On iOS Device
Many people might have a problem while updating WhatsApp on their iOS devices. If you are one of them, then following the step below will be the right thing to do:
Step 1: Open App Store.
On your iOS Device(iPhone or iPad), open the App Store.
Step 2: Click On The Profile Icon
Now, please search for your profile icon in the highest right section and click on it.
Step 3: Update WhatsApp
You’ll find the list of apps waiting to be updated. Scroll down until you find WhatsApp.
If you discover WhatsApp on the list, tap “Update.” If you have the will to update other remaining apps, too, then tap on Update All.
Now try to send photos with your friends; we hope your problem is solved following these methods.
Also Read: What Is GBWhatsApp?
8. Reinstall Your WhatsApp
If you face any minor application issues, the best option is to re-install the application. You don’t have to think much about it; uninstall and reinstall the app. So, here are the steps to reinstall the WhatsApp application.
Process To Re-install WhatsApp for Android
Re-installing WhatsApp on an Android device is
Step 1: Open Play Store
Open the Google Play Store on your Android device.
Step 2: Click On The Search Bar
Tap on the Search bar of the Google Play Store. You can easily locate the search bar as it is on the front page of the Play Store.
Step 3: Search For WhatsApp
Type WhatsApp on the Search bar.
Step 4: Click On WhatsApp
After you search for Whatsapp, the app will come to the top. Tap on WhatsApp.
Step 5: Unistall WhatsApp
Click on the Uninstall button and wait.
Step 6: Reinstall The App
Now, click on the Install button. Done.
Steps To Re-install WhatsApp For iPhone
Step 1: Open App Store
Open the App Store on your device.
Step 2: Type WhatsApp
Type WhatsApp on the Search bar.
Step 3: Tap WhatsApp
Open WhatsApp by tapping.
Step 4: Remove The App
Click on the Remove button and wait.
Step 5: Click On the Get Button Or Cloud Button
Now, click on the Get button or Cloud button. Done.
So these steps are to reinstall the WhatsApp application according to your device.
There you go. This is how you can reinstall your application. Now, try to make a call with someone; we hope your problem is solved.
Also Read: How To Change Chat Wallpaper On WhatsApp?
9. Disable Battery Optimization
Battery optimization is a crucial setting that manages app power consumption to maximize battery life. However, this feature can hinder the proper functioning of apps like WhatsApp. Enabling battery optimization for WhatsApp may restrict background tasks, such as sending photos.
To disable it, follow these general steps: access Settings, find the “Battery” or “Power” section, locate “Battery Optimization” or a similar option, select WhatsApp from the app list, and disable or don’t optimize it. Disabling battery optimization allows WhatsApp to perform without restrictions, ensuring smooth operation. Note that steps may vary, so consult your device’s manual or search online.
10. Enable Permissions For Whatsapp
App permissions dictate an app’s access to your Android device’s features, functions, and data. Ensuring proper permissions for WhatsApp guarantees smooth functioning, especially regarding photo sharing. Follow these steps:
- Launch the Settings app.
- Find “Apps” or “Application Manager.”
- Locate WhatsApp and tap to access settings.
- Look for “Permissions” or “App Permissions.”
- Common permissions for photo sharing include:
- Storage: Enables WhatsApp to read and send photos.
- Camera: Grants access to capturing photos and videos.
Enable both “Storage” and “Camera” permissions. If already enabled, toggle them off and on to refresh. Additional permissions like “Contacts” or “Microphone” may also be necessary. Note that steps may vary based on the device and Android version. Granting WhatsApp the required permissions facilitates successful photo sharing.
11. Disable VPN & Firewall
To address WhatsApp photo-sending issues, consider temporarily disabling VPNs and firewalls, but exercise caution as it may expose your device to potential security risks. Here’s how:
- Locate and open your VPN app.
- Find the option to disconnect or turn off the VPN connection.
- Alternatively, swipe down, locate the VPN icon or toggle, and tap to disable it.
- Test sending photos on WhatsApp to check if the issue persists.
- Access system settings or control panel and disable the firewall for device software firewalls.
- For network router firewalls, enter the router’s IP address in your browser, find firewall settings, and disable it.
- Third-party security software? Locate it, access settings, find firewall-related options, and disable it temporarily.
Remember to re-enable these security measures after troubleshooting. Seek further assistance if needed.
Also Read: How To Post Status On WhatsApp?
12. Get In Touch With The Customer Service Department On WhatsApp
If you are still facing the same problem, we think there is something wrong with the WhatsApp application, so once you try to coordinate with the customer support of the WhatsApp application.
Also Read: How To Change WhatsApp Text Tone?
Frequently Asked Questions
You can easily hide your last seen status on WhatsApp by going into settings and managing your privacy. It is a very easy and simple process.
What Is The Age Requirement To Open WhatsApp?
The minimum age requirement to open WhatsApp is 16. You can not open WhatsApp unless you keep your date of birth above 16 or at least 16.
Is WhatsApp A Safe App To Use?
WhatsApp is a popular messaging app that is used by over 1 billion people worldwide. It is known for its security and privacy features, which make it a popular choice for people who want to keep their conversations private. However, recent reports have shown that WhatsApp may not be as safe as we thought and that the app may be vulnerable to attacks from hackers.
Lastly, if you are facing photos not sending issues on WhatsApp, this article will be really helpful. We have mentioned some of the basic methods to solve Whatsapp’s not sending photos issue; follow each method unless you solve your problem; otherwise, you have to coordinate with customer support from the official website of WhatsApp. We hope every method is understandable and clear.
Besides, if you have any questions regarding this article, please comment on your problem. We are always here to solve your problems.
And if you want more helpful guidance on the WhatsApp application, you can go to WhatsApp Tips from our official Online Help Guide website.