Why Snapchat Lenses Not Working 2022 [Properly Fix it ]

The reason behind the sensational popularity of Snapchat is its features. They pack lots of amazing features like filters, lenses, cameo, and more to make a good user interface. But when those features suddenly start acting weird or stop working, then it can pretty much boil the frustration level. So, if you are having trouble with your Snapchat lenses, then today we are going to fix it in this article.

Snapchat lenses add a good level of entertainment to goof around with our friends. Sometimes, we use the cute dog lens or bunny ears and other times duplicate ourselves to make a clone. But, it doesn’t mean that lenses won’t go wrong under any circumstances.

Some of the Snapchatters reported that their Snapchat lenses are not working the way they used to do before. Other users also have a hard time loading and update their lenses. So involving in these kinds of situations can pretty much mess up our minds.

There are several reasons why Snapchat lenses are not doing their job properly on mobile devices. We will head to all those irritating reasons one by one down below so that you can once again get along with the lenses.

How Do Snapchat Lenses Work?

Before we move to our main topic first, let’s see how these lenses work. Maybe you don’t know how to use them yet. So, it helps to give you some ideas regarding its working process.

Snapchat Front Camera not Working a...
Snapchat Front Camera not Working and How to Fix it. – WordPress

Snapchat lenses are the digital AR mask that uses the real-time face to work on it. So basically, you have to use your front-camera and select the Smiley lens option, and it automatically detects your face and applies the lens.

Like most other Snapchat amazing features, lenses can also be accessible within a few steps. This will save your time searching for a lens on the Snapchat app.

Another great thing about Snapchat Lenses is that you can also create one if you have some interesting creative idea about the lens. Snapchat provides two tools to create an amazing lensLens Studio and Lens Web Builder. So, if you want to create your own custom lenses, then read those articles.

Furthermore, scanning the Snapcode also unlocks various new Snapchat lenses. If you have time, then create one; otherwise, scan the code. I think this is the most amazing thing that Snapchat has provided to its users.

Why Snapchat Lenses Not Working?

Now, what’s the reason that makes Snapchat lenses not working?

Last year it was the update that brings sadness to the user’s face because of the unavailability of lenses. After Snapchat realizes the core issues, then it suddenly releases a new update and fixes the lens problem. With that update, users no longer face any such kind of lens issue.

However, this time if you are still facing some sort of issue regarding the Snapchat lenses, then don’t worry. In this section, we have provided a few methods to ensure that you are once again able to have fun with your lenses.

Okay, let’s get started

Check the Internet Connection

At a certain point, when your internet connection is not stable, or you are not properly connected to your Wi-Fi, then your Snapchat lenses may not load. A poor or weak connection can also lead you to experience lens issues. So, in this condition, follow these options.

  • Turn off your device’s Wi-Fi and wait for few seconds and then turn it on.
  • Reset your mobile network setting.
  • Restart your Router.
  • Use the mobile data but only in an urgent situation.

Enable Your Location

Lens builders create a lens so that Snapchatter can use it by unlocking it. But here’s a thing, not all of the lenses are available for users. That’s because some of them only work around a particular location because the creator only allows it at a specific area.

If you are using the lens from your area only then, you have to turn on your location in order to use it. When you try to apply that location-based lens outside its boundary, then it won’t work.

So, enable your location and try out the lens

Update Your App

When you are using the outdated version of Snapchat, then you may face not appearing lens issues. As I already said that previously, users fix the lens problem with a new update. So this time, also update your app and check whether it solves your lens issues or not.

Usually, Snapchat updates its app between one and two months, so if you are not keeping up with the latest version, then you can get a few issues with the app.

So, in order to update your Snapchat app, here are the steps.

Android device

  1. Launch Play Store on your mobile.
  2. Tap on Three horizontal lines from the upper left corner.
  3. Now there, tap on the My Apps and games option.
  4. Scroll down and locate the Snapchat app.
  5. Finally, tap on the Update and wait until it successfully completes.
  6. After that, open Snapchat and use your lens.

IOS Device

  1. Launch the App Store.
  2. Tap on Today, which is located at the bottom of the screen.
  3. There tap on your Profile icon from the top, which opens a section where you can update an app.
  4. Under Available Updates, check for an Update for the Snapchat app.
  5. Once find it, then tap on Update. If you want to update other apps, then Tap on Update All, which will update you’re entirely installed on your phone.
  6. Wait for a few seconds or minutes based on your internet connection, and let the Update complete.
  7. Now, open the Snapchat and apply the lens.

Update Your Device

Is your device OS is up to date? If your answer is “no,” then you will have to fix it as soon as possible. Most of the devices which are released in the past several years can keep up with Snapchat and its features. However, if your device software version is way too old or outdated, then it cannot complete with the new version of Snapchat. The older version and the newer version will not work together.

Whether you are an Android user or an IOS user, the thing will be the same. So, a little software update is a solution to fix this Snapchat lens issue.

Now, let’s move to update the mobile device OS.

Note: Make sure that your Wi-Fi connection is stable and properly working during the software update.

Android Device

If you are an android user, then follow these few steps to update your software.

  1. Go to your mobile Settings.
  2. Scroll down and tap on the About Phone.
  3. Now, tap on Software Update. In a few devices, you can also find the Wireless Update option.
  4. Tap on Checks for Update and wait. Now it will check for a new software update, and if there is one, then it asks permission to allow the Update. However, if your device is already updated, then it shows a message “up-to-date.”
  5. Now, if you find a new Update, then allow the permission and install the latest version of the software.
  6. Wait until the Update is fully completed. It may take some time based on your internet connection.
  7. After a successful update, check your Snapchat lenses, whether they are working or not.

If you still find the face problem, then head to another option.

IOS Device   

If you are an ios user, then follow these few steps to update your software.

  1. Head to the Mobile Settings.
  2. Tap on the General option.
  3. Now, tap on Software Update. There you see a new update if there’s one.
  4. Wait until the update complete, and once done, then check the lenses.

Tip: You can also see whether your device needs a new update or not. Look for the red circle icon on your mobile settings icon. It indicates that there is a pending update which you need to complete.

Check Your Device Memory

How much memory capacity does your device have? Is it enough to run apps properly? If your device is run out of space then you can find a malfunction in your apps. It usually happens in those apps that consume more space and memory.

Apps like Snapchat and Instagram are more likely vulnerable to this kind of problem. That’s because of its heavy features. So, it can easily ruin your fun.

So, how do you keep up your apps (Snapchat) with your phone memory?

There are a few ways to fix this problem.

  • Check your available space in your device, and if it’s full, then free some space. This technique also helps if your apps frequently keep crashing.
  • Use an external memory card for your apps. What this does is helps to maintain your app data and cache without giving pressure to your internal mobile memory. But, do not remove the card; otherwise, your apps won’t run or open.
  • Remove other unnecessary apps that are consuming lots of space.
  • Do not open multiple heavy apps at the same time.

Restart Your Mobile

If nothing, none of the above methods works, then it’s time to restart your device. When you restart your mobile, then it will refresh your entire system, including apps. It also helps to fix a few errors which are causing trouble. Besides, it won’t erase any data or information, so it’s safe.

To restart your phone, follow these few steps.

For android users, simply long-press the Power button until it shows a restart option. Now tap on it and wait for a few seconds.

For iPhone users, just long-press the power button and leave it like that for a few minutes. It helps to restart your phone.

Further Reasons Why Your Snapchat Lenses Could Not Activate

Let’s get clear one thing that Snapchat introduces new lenses around every week. So if you can’t find the lenses which you have been using for a while after activating, then probably, Snapchat removes them. It usually happens when a lens is too old, but some of the default lenses will not be removed.

However, if that’s not a situation in your case, then maybe these are the reasons that your Snapchat lenses are not working or loading.

Check Your Lightning and Environment

Perfect lighting is an essential thing when it comes to the lens. It detects your face motion so and applies its filter. If you are in a dark place where there is no enough light, then your lens might not work. So make sure your face is properly visible in the camera.

Slow Working Device

When a device is working slowly, and you open the app, then it will take time to load all the features. This is a situation you can clear a system cache, which will make a device a little bit faster.

Snapchat Camera Problem

The camera can also cause Snapchat lenses, not working issues when it is not running properly. It can’t detect a person’s face clearly if there is any fault with a camera. So, if you have a problem with your Snapchat camera, then fix it.


Whenever you are bored and having difficulty passing the time then lenses is a great deal. So, if your Snapchat lenses are not working properly, the way it sued to do before then follow the above-mentioned methods to get it online.

Also, don’t forget to update your both app and device so that they will run side by side without any problem. Moreover, if your device is way too slow, then do a factory reset or remove unwanted apps.

Was this article helpful? If you have any queries, then let us know in the comment section.