How To Solve “Snapchat Couldn’t Refresh Please Try Again” Issue

Snapchat is an instant messaging app developed by Snap Inc, originally Snapchat Inc in the USA. The key feature of Snapchat is that photos, videos, text, and drawings sent to the recipients are only available for a short period. After that, it becomes inaccessible to their recipients. Here, we look into how to solve “Snapchat couldn’t refresh please try again” issue that may arise.

Snapchat is a fun app with lots of opportunities to flirt by adding face filters, backgrounds, playing games, and taking selfies. But sometimes you might face problems with Snapchat like it couldn’t refresh while using it due to various reasons. And you can resolve these issues by different methods.

Why Snapchat Couldn’t Refresh On iOS, Android, and PC?

If you are using Snapchat regularly, the app should work perfectly all the time so that you can send snaps or chats to your contacts. But sometimes it becomes frustrating when you need to solve “Snapchat couldn’t refresh please try again” issue. If it happens there might be one of the following reasons that Snapchat couldn’t refresh on your iOS, Android, or PC.

Weak Or No Internet Connection

One of the main reasons that Snapchat couldn’t refresh your device is that your internet connection is not stable or your device is not connected to the Internet. Usually, poor internet connection results in Snapchat saying the message “Snapchat Couldn’t Refresh, Please Try Again” on your device. It might prevent you from loading the snaps and you cannot send the snaps to your contacts.

Snapchat Servers Are Down

There could be an incident where the application itself is down. When Snapchat servers are down, all the Snapchat users face the problem at the same time. There is no other way to solve this issue unless the Snapchat server issues are resolved. Whenever this issue comes, no user can send or receive any kind of message using the Snapchat app.

Snapchat App Is Outdated

One of the reasons that Snapchat couldn’t refresh is due to an outdated Snapchat app. Then you might be using the older version of the Snapchat app on your device and have not updated it yet.

System Problem In Your Device

When there is something wrong with the system on your device you might face the problem in the Snapchat app too. Sometimes, the issue might not be with the application but with the device on which you are using it. There might be some bugs on your device’s system or it might not be up to date so you are facing problems with the app.

Ways To Fix Snapchat Couldn’t Refresh On iOS Device

Irrespective of various reasons for Snapchat couldn’t refresh, there are several ways to resolve this error on your iOS device. If there is an issue that the app keeps showing a message like ’Could not refresh, please try again’ on your iOS device you can try these things to solve the issue.

Check Your Internet Connection

Before using the Snapchat app on your device, you need to make sure that your device is connected to a Wi-Fi or cellular network. To ensure that your internet connection is working, you can check any other app on your device and see if it is working fine. If yes, then connect your iOS device to a stronger and stable internet network and then start using Snapchat.

Update Snapchat Application On Your iOS Device

In some cases, the older versions of the Snapchat app can cause issues that have been resolved in the latest version of the app. So, always update the Snapchat app on your iOS device on time. However, if you do not like the new update then you can get rid of the new Snapchat update too. To update the Snapchat app on your iOS device you can do the following steps.

Step 1: Open App Store On Your iOS Device

Open the ‘App Store’ on your iOS device from the app menu.

Step 2: Tap On The User Icon

Tap on the ‘user’ icon in the upper right corner of the ‘App Store’.

Step 3: Scroll To Snapchat App.

Then scroll down to find the ‘Snapchat’ app from the installed app list. You can also download and install the Snapchat application from Snapchat’s official site.

Step 4: Tap Update

You can see either open or update beside your app name. Tap on update if your Snapchat app is not the latest version.

Check The Functioning Of The Application On Your iOS Device

Sometimes, the problem might not be on your device, it might be from the Snapchat end. Because of server issues, the Snapchat app itself might get down. In this case, you can check by simply doing a Google search. Also, there are several websites, such as Down detector, which can help you assess whether the Snapchat application is down or not.

If the Snapchat server is down, then you don’t have any choice except to wait until Snapchat begins to function itself. Since this will be an issue for all users, you don’t have any way to fix this out.

Clear Snapchat Cache On Your iOS Device

When your device has low storage, you might face problems in your Snapchat app. So, you can clear the Snapchat data which is by default saved in the device’s memory. To clear the Snapchat cache on your iOS device you can do the following steps.

Step 1: Open Settings On Your iOS Device

Open the ‘Settings’ menu on your iOS device.

Step 2: Find The Snapchat App

Scroll until you see the Snapchat app, then tap it.

Step 3: Clear Cache And Storage

Under Snapchat, look for a “Clear cache” option. If the toggle next to it is green, tap it to clear the app’s cache.

Step 4: Launch The Snapchat App Again.

Open the Snapchat app from the app menu again.

Uninstall And Reinstall The Application On Your iOS Device

If the problem still exists you can uninstall the Snapchat app on your iOS device and then reinstall it again. This is a safer method because it gets rid of everything i.e. data or cache of the older version of Snapchat which might be having problems.

And when you install it again it starts freshly on your device. To uninstall Snapchat just keep tapping the app icon for a while and a ‘cross’ sign appears on top which you can tap to uninstall.

Restart Your iOS Device

This is an easy method for fixing this issue on any iOS device. Just restart your device by pressing the power off button on the top right-hand side of your device. When prompted, slide to power off the device. And again press the same button for a while to restart your iOS device.

Sign Out /In Snapchat Account

In many cases, signing out from the Snapchat app and then signing in back works. To sign out from Snapchat you can do the following.

Step 1: Open Snapchat App On iOS Device

Open Snapchat from the app menu of your iOS device.

Step 2: Go To ‘Settings’ Of The Snapchat App

Tap on the ‘user’ icon on the top left side of the app and tap on the ‘Settings’ icon from the top right corner of the app.

Step 3: Tap On The “Log out” Option On The iOS Device

Scroll down to the bottom and tap on the “Log out” option. You will be asked if you are sure to log out of the app. Tap “Log Out” again.

Step 4: Log In To Snapchat Again

After a few minutes log into Snapchat on your iOS device with your ‘username’ and ‘password’ and check if you can use it normally.

Force Close And Relaunch Snapchat On iOS Device

This is an easy trick for fixing the issue of Snapchat couldn’t refresh your iOS device. Just force close and reopen the app on your iOS device. To force close you can do the following steps.

Step 1: Exit From The Snapchat App

Exit the Snapchat app on your iOS device and return to the Home screen.

Step 2: Double Click The ‘Home’ Button

Double click the Home button on the bottom center of your iOS device. It will show the recently used apps.

Step 3: Find The Snapchat App

You can either swipe left or right until you find the Snapchat app.

Step 4: Swipe Up The Snapchat App

You can now swipe up the Snapchat app preview to force close.

Step 5: Relaunch The Snapchat App

Now go to the app menu and open the Snapchat app again on your iOS device.

Ways To Fix Snapchat Couldn’t Refresh On Android Device

Snapchat could not refresh, causing a lot of problems these days. Snapchat is one of the most popular social media apps among teenagers. It has everything you need to send creative videos and snaps or texts to one another. So, to solve “Snapchat couldn’t refresh please try again” issue, try these ways to fix it on your Android device.

Update Snapchat Application On Your Android Device

In some cases, the older versions of the Snapchat app can cause issues on Android devices so you can find the latest version of the app. To update the Snapchat app on your Android device you can do the following steps.

Step 1: Open Play Store On Your Android Device

Open the ‘Play Store’ on your Android device from the app menu.

Step 2: Tap On The ‘User’ Icon

Tap on the ‘user’ icon in the upper right corner of the Play Store.

Step 3: Tap On Manage Apps and Device

Under Update details, you can tap on “See details”

Step 4: Tap On Update

Now scroll down to find the Snapchat app and click on the ‘Update ‘option beside.

Step 5: Find the Snapchat app.

Then scroll down to find the Snapchat app from the installed app list.

Clear Snapchat Cache On Your Android Device

When your Android device has low storage, you might face problems with your Snapchat app. So, you can clear the Snapchat data which is by default saved in the device’s memory. To clear the Snapchat cache on your Android device you can do the following steps.

Step 1: Open Settings On Your Android Device

Open the ‘Settings’ menu on your Android device and select the ‘Apps and notifications’ option.

Step 2: Find The Snapchat App

From the app list that is displayed, select Snapchat.

Step 3: Clear Cache And Storage

Under Snapchat, you will find an option to Clear cache and storage. Click on that option.

Step 4: Relaunch The Snapchat App.

Open the Snapchat app on an Android device from the app menu again.

Uninstall & Reinstall the application On Your Android Device

If the problem still exists on your Android device, then you can uninstall the Snapchat app on your Android device and then reinstall it again. This is a safer method because it gets rid of everything i.e., data or cache of the older version of Snapchat on your Android device which might be having problems. To uninstall Snapchat on your Android device, just keep tapping the app icon for a while. And a pop-up will appear which has the “Uninstall” option with a ‘cross’ icon on the right-hand side which you can tap to uninstall.

Restart your Android Device

This is an easy method for fixing this issue on any Android device. Just restart your device by pressing the power off button on the right-hand side of your device below the volume keys. When prompted tap on the Restart option on the right side of the first row of the screen. And it will restart automatically.

Frequently Asked Questions

There might be some queries while using the Snapchat app on your iOS and Android devices. So, you can find some of the frequently asked questions on the list below.

Can You Use The Snapchat App On Your PC?

The only way you could access Snapchat on a PC is by downloading an Android emulator. An Android emulator is a piece of software that mimics the Android platform so you can download and use mobile apps from the ‘Google Play Store’. With this emulator installed on your computer, you could download the official Snapchat app. Otherwise, you can only manage the Snapchat app while you log in from your browser.

How To Refresh A Snapchat Score?

If your Snapchat score is not updating even for a few days then you need to know how to fix any issues with it. You can either reboot your device, update the Snapchat App, clear the Snapchat App cache, and even uninstall and again reinstall the Snapchat app.

Conclusion

Thus, you don’t need to worry if your Snapchat app couldn’t refresh. You can try the above-mentioned methods to solve “Snapchat couldn’t refresh please try again” issue. One of the above methods will help you to sort out the “Snapchat couldn’t refresh, Please try again” issue.

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