10 Fixes On Why Can’t My Friend See My Snapchat Story?

Friend Can't See Your Snapchat Story

Do you use Snapchat daily? Do you frequently share stories on Snapchat too? If so, that would be fantastic! You may often share captivating content in your stories. However, have you ever encountered situations where your friends couldn’t view your story? If you’re wondering why your friends cannot see your Snapchat story and are completely clueless about what might have gone wrong, you’ve come to the right article.

If your friends are unable to see your Snapchat Story, there could be various reasons. It might be due to server problems, a weak internet connection, accidental blocking, or exclusion from the custom story list. Also, remember that if your friends don’t have Snapchat installed or your settings are private, your stories will remain hidden from them.

If you’re experiencing such difficulties, don’t hesitate to communicate openly with your friends about the situation. Let them know that you haven’t done anything wrong and that there might be technical issues causing the problem. If you’re interested in learning more about why your friends can’t view your Snapchat story and want additional information, please refer to the article below.

Why Can’t Your Friends See Your Snapchat Story?

Snapchat offers a feature called “Snapchat Story,” which allows users to share a brief narrative through photos or videos. These stories are viewable by other users for a limited time of 24 hours. However, if your friends cannot see your recent story or it’s nearing its time limit, there could be several reasons behind it.

Firstly, ensuring that your friends’ internet connection is functioning properly is important. Although their device may be connected to the internet, there could be issues with the actual internet service, resulting in your story not loading correctly on their device.

Secondly, it’s possible that you accidentally blocked your friend and have forgotten about it. This will prevent them from viewing your story. Additionally, while selecting people to include in a custom story, you may have unintentionally blocked or excluded your friend from accessing your content.

Lastly, there might be problems with the Snapchat server, causing the app to malfunction. In such cases, your friends may be unaware of the server issues and could attempt various methods to view your story, unaware that the problem lies with the Snapchat service itself.

Also Read: Fix Snapchat Not Loading Snaps Or Stories

How To Fix Snapchat Stories That My Friends Aren’t Able To See?

If your friends cannot view your Snapchat stories, there could be several reasons for this issue. Here are some solutions your friends can try if they are experiencing problems viewing stories on their devices. Please ask them to follow the solutions provided below:

  • Start by restarting your phone. Refresh the Snapchat app.
  • If the Snapchat app is not refreshing, then clear the Snapchat cache.
  • Clear the App Conversation
  • Please check your Internet Connect and check whether the Snapchat Server is working.
  • Also, do check the permissions that you have enabled for the app.
  • If none of the solutions above work. Uninstall and Install the App.
  • You can also try unfriending and adding your friend again.
  • Check your privacy settings
  • Update the Snapchat app
  • Contact Snapchat Support

For a detailed guide on fixing the issue of Snapchat not loading snaps or stories, refer to the article “Fix Snapchat Not Loading Snaps or Stories.” This guide will provide a step-by-step explanation to help you resolve the problem effectively.

1. Restart You Phone or Snapchat App

Restart You Phone or Snapchat App

To ensure your friend can see your Snapchat Story, restart your phone or the app. Restarting can fix temporary problems caused by technical glitches, allowing your friend to view your story.

2. Clear Snapchat Cache

Clear Snapchat Cache | Can't See Your Snapchat Story

You can try clearing the app’s cache to address your friend’s inability to view your Snapchat Story. Clearing the cache may resolve any temporary data or storage issues causing the problem.

Click here to learn “How to clear the cache of the Snapchat App.”

3. Clear Snapchat App Conversation

Clear Snapchat App Conversation

You can clear the conversation within the Snapchat app to troubleshoot why your friend cannot see your Snapchat Story. Swipe right on the person’s name, select “More,” and choose “Clear Conversation.”

Clearing the conversation will resolve any glitches or issues preventing your friend from viewing your Story.

4. Check Your Internet and Snapchat Server

Check Your Internet and Snapchat Server

To resolve your friend’s inability to view your Snapchat Story, you can take a few steps: First, check your internet connection to ensure it is strong and stable. This will help ensure smooth communication between your device and the Snapchat server.

Next, verify if there are any ongoing issues with the Snapchat server. You can do this by visiting the official Snapchat website or checking social media for updates. You can also use a service like Down Detector to check if there are any reported problems with the Snapchat server.

By ensuring a secure internet connection and confirming the proper functioning of the Snapchat server, you increase the likelihood that your friend can view your Snapchat Story. These steps will help you troubleshoot the issue and potentially resolve it.

5. Check Snapchat’s Permission

Check Snapchat's Permission | Can't See Your Snapchat Story

To resolve your friend’s issue of not being able to view your Snapchat Story, follow these steps:

  1. Open the settings on your device.
  2. Navigate to “Apps” or “Application Manager.”
  3. Locate Snapchat from the list and tap on it.
  4. Ensure you have granted the required permissions, such as camera, microphone, storage, and location.

6. Reinstall Snapchat App

Reinstall Snapchat App

If none of the previous solutions work, consider uninstalling and reinstalling the Snapchat app. This can effectively address any possible software glitches or issues that might be causing your friend to be unable to view your Snapchat Story.

7. Try Unfriending and Adding your Friend again.

Try Unfriending and Adding your Friend again.

To resolve your friend’s inability to view your Snapchat Story, you can try unfriending them and adding them back. This action may help resolve any glitches or settings conflicts that could be causing the issue.

8. Check your Privacy Settings

Check your Privacy Settings

Open the Snapchat app and go to your profile. Tap on the gear icon in the top-right corner to access the settings. Select “Who Can…” under the “Who Can…” section. Ensure that your stories are set to be visible to all your friends or the specific friends you want to see your stories. Adjust the settings if necessary and save the changes.

9. Update the Snapchat App

Update the Snapchat App | Can't See Your Snapchat Story

Make sure you are using the latest version of the Snapchat app. Outdated versions can sometimes have bugs or compatibility issues that prevent your friends from seeing your stories. Go to your device’s app store (Google Play Store for Android or App Store for iOS) and check for any available updates for Snapchat. If an update is available, install it and restart the app.

10. Contact Snapchat Support

Contact Snapchat Support | Can't See Your Snapchat Story

If none of the suggested solutions fix the issue, we recommend contacting Snapchat Support. Snapchat Support can assist you in resolving why your friend cannot see your Snapchat Story. They will provide further guidance and troubleshooting specific to your situation.

Also Read: Snapchat Not Working?

How Can You Upload Your Snapchat Story?

Uploading your Snapchat story is easy, and you can do it in various ways. Snapchat offers a range of convenient features for its users. If you enjoy posting frequently, utilizing the story feature is perfect. Here are some simple steps to help you add to your story:

1. Upload Your Snapchat Story From Camera

  1. Capture a photo or video directly using your phone’s camera.

2. Upload Your Snapchat Story From Memories

  1. Open the app and swipe upwards to access the memory section.
  2. Browse your Snapchat memories and select the ones you want to add to your story.

3. Upload Your Snapchat Story From Camera Roll

  1. Again, swipe up from the camera section to access memory.
  2. You’ll find the “Camera Roll” category in the memory section.
  3. Choose the photo or video you wish to post from your camera roll.

4. Upload Your Snapchat Story From Other Mediums

  1. You can even attach a URL to your Snapchat story.
  2. After capturing a photo or video, tap the special icon at the top right side of your screen.
  3. Attach the desired link and upload it to your Snapchat story.

These simple steps will enable you to upload your Snapchat story effortlessly, allowing you to share your moments with friends and followers.

Also Read: How To Create And Share Snaps As My Story Or Our Story On Snapchat?

How Can You View Snapchat Stories?

You can easily view your own Snapchat story and your friends’ stories.

If a user has posted a story within the last 24 hours, they will be positioned at the top of the “Chats” tab. You can identify them using the blue highlighted circle on the left of their name, which replaces the usual profile icon.

Below in this article, I have discussed how to view your and your friend’s stories.

  • Viewing a friend’s story
  • Own story

1. Viewing Your Friend’s Snapchat Story

Let me guide you if your friend posts a story on Snapchat and you’re unsure how to view it. To view your friend’s Snapchat story, follow the steps below:

Step 1: Open the Snapchat App

Open Snapchat

Open the Snapchat app on your device.

Step 2: Tap on the Two People icon

Click The Peoples Icon

Tap the icon with two people at the bottom right of your screen.

Step 3: Tap On Your Friend’s Profile Icon

Exploring The Stories

On the story page, tap the circular icon with your friend’s name displayed below it.

Following these steps, you can watch all the stories your friend has uploaded, including snaps and regular stories.

To view specific snaps and stories from your friend, go to the inbox section. Choose a friend whose story or snap you want to see, enter the conversation, and watch everything your friend has shared.

Also Read: How Do I View Stories On Snapchat?

2. View Your Own Snapchat Story

In addition to viewing your friends’ stories, you can watch your own story and keep track of the number of viewers. If you’re curious about how to watch your own story, follow these steps:

Step 1: Open the Snapchat App

Open Snapchat

Begin by opening the Snapchat app on your device.

Step 2: Go to your Profile

Find The Story Icon

Tap on the profile icon located at the top left of your screen.

Step 3: Go To The “My Stories” Section

Select The Story You Want To View

Look for the “My Stories” section within your profile.

In the “My Stories” section, you can watch your own story repeatedly as desired.

Snapchat’s Stories feature provides various benefits, allowing you to enjoy and showcase your content to those around you.

Also Read: How To View Old Snapchat Stories?

Who Can See Your Snapchat Story?

On Snapchat, you have control over who can view your story. The app provides a feature that allows you to customize your story’s audience. You can choose specific individuals to view your story or make it available to everyone. Below are the steps to edit your story’s audience:

Step 1: Open your Snapchat app

Open Snapchat

Launch the Snapchat app on your device.

Step 2: Go to your Profile

open profile

Tap on your profile icon in the top left corner of your screen.

Step 3: Tap On The “⋯” Icon In My Stories Section

Tap On The “⋯” Icon In My Stories Section

Within your profile, you’ll find the My Stories section. Below that, you’ll see the option “Add to My Story.”

Look for the “⋯” icon on the right side and tap on it.

Step 4: Tap on the Story Settings Option

Tap on the Story Settings Option

Three options will appear. Choose the Story Settings option.

Step 5: Choose Who Can View Your Story

Choose Who Can View Your Story

You’ll have three choices: Everyone, Friends Only, and Custom. Select the option that suits your preference.

With these steps, you can determine who can see your story.

In the next section of this article, I will explain the three options for your story’s audience.


To ensure that your Story is visible to a wide audience, choose the Everyone option. This setting allows anyone with a Snapchat account to view your story snaps even if they are not on your friend list.

Friends Only

If you prefer to limit the audience of your Story to your close circle, select Friends Only. This setting ensures that only individuals on your friend list can view your uploaded story. Outsiders and unknown Snapchat users will not have access to your Story.


Choosing the Custom option gives you greater control over your Story audience. From there, you will see your friend list, and from there, you can selectively block specific Snapchat IDs you do not want to view in your Stories. Simply choose the desired user and tap the block button to complete the process.

Also Read: How To Secretly View Someone’s Snapchat Story

How To See Who Viewed Your Snapchat Story?

Snapchat lets you see how many people have viewed your story and who specifically viewed it. You can even check if someone took a screenshot of your story, which is a useful feature.

Follow these steps to learn how to find out who viewed your Snapchat story:

Step 1: Open the Snapchat App

Open Snapchat

First, open the Snapchat app on your phone.

Step 2: Go to your Profile

open profile

Tap on the profile icon located at the top left of your screen.

Step 3: Tap On “My Story” To View Your Story

Tap On “My Story” To View Your Story

To see your story, go to the stories section and tap on “My Story.”

Step 4: Swipe Up “↑”

Swipe Up “↑”

Swipe up from the bottom of your screen to reveal a list of people who have viewed your story.

Through these steps, you can see a list of all the people who viewed your Snapchat story. Initially, the app will display the names of the first 200 viewers. After that, you will only see the total number of views without additional names.

Also Read: How To See Who Has Joined Your Private Story On Snapchat?

How To Mute Someone’s Story On Snapchat?

Want to take a break from someone’s story on Snapchat? No worries! Here are the step-by-step instructions to help you mute someone’s story.

Step 1: Open the Snapchat App

Open Snapchat

First, open the Snapchat app on your device. Look for the yellow ghost icon in your app list and tap on it to launch the app.

Step 2: Search The Person’s Profile

Search The Person’s Profile

Once you’re in the app, you’ll see a magnifying glass icon (🔍), usually at the bottom center of the screen.

Tap on it to open the search function. Now, type in the name or username of the person whose story you want to mute.

Step 3: Go to their Profile

Go to their Profile

Find the profile of the person you’re looking for in the search results. Their username, profile picture, and display name will be displayed. Tap on their profile to access it.

Step 4: Tap On The “⋯” Icon At Their Profile

Tap On The “⋯” Icon At Their Profile

On the person’s profile page, you’ll see an icon with three dots in a vertical line (⋯) at the top-right corner of the screen. Tap on this icon to open the menu of options.

Step 5: Press On The “Story Setting” Option

Press On The “Story Setting” Option

Click on Story Setting from the pop-up.

Step 6: Enable “Mute Story”

Enable "Mute Story"

Look for “Mute Story” from another pop-up option and enable it. This action will mute the person’s story, meaning their stories will no longer appear in your Snapchat feed.

You can repeat the same process if you decide to unmute the person’s story later on and see their stories again. Just follow the steps mentioned above, and instead of “Mute Story,” you’ll find an option to “Unmute” the person’s story.

That’s how you can easily mute and unmute someone’s story on Snapchat.

Also Read: How To Mute Someone Stories On Snapchat

Frequently Asked Questions (FAQs)

Here are some of the frequently asked questions about “Can’t See Your Snapchat Story.” The questions below might answer some of the other queries you have about Snapchat.

What Happens If I Clear Cache On Snapchat?

When you clear the cache on Snapchat, it won’t delete your saved photos, videos, chats, or memories. Those will remain untouched. However, clearing the cache removes certain files like thumbnail previews and other non-essential data. If Snapchat requires that data in the future, it will simply download it again.

How Can You See Someone’s Snapchat Story Without Them Knowing?

Turn on Airplane mode, which will turn off mobile data and Wi-Fi. Now launch Snapchat and watch someone’s Snapchat stories anonymously. After you’ve finished watching the story, it’s time to erase the Snapchat app’s cache. Then, switch off the Airplane mode and use your phone normally.

Can You See How Many Times Someone Viewed Your Snapchat Story?

No, you cannot see how often someone has replayed your Snapchat story on their phone. When you check the views on your story, you will only be able to see the number of people who watched it and who viewed it.

How Do You Know If Someone Removed You On Snapchat?

You can determine if someone has removed you from Snapchat using the following signs. First, if you cannot send them messages, it suggests that they have removed you from their friend list.

Can Someone Still See Your Story If They Unfriend You?

If you unfriend someone on Snapchat, they can no longer access your private Stories or Snaps. However, they can still view any public content you have shared. Whether they can continue to Chat or Snap depends on your privacy settings.

Why Isn’t Snapchat Working?

Snapchat occasionally stops operating all around the world due to server failure. The most common fix is to restart the app or restart your phone if that doesn’t work. To know more about Snapchat issues, read our article “Snapchat Not Working.”


To sum up, there can be various reasons why your friend cannot view your Snapchat story. Communicating with them and clarifying any misunderstandings is important, ensuring they understand that you haven’t intentionally unfriended or blocked them. If there was a mistake in blocking or unfriending, it’s best to be honest and explain that it was unintentional.

Throughout this article, I have discussed the possible reasons for story-viewing issues and provided solutions. Additionally, I have shared information related to Snapchat stories. Thank you for taking the time to read this article!

Scroll to Top