Many Snapchat users have complained about the black screen issue they have been facing. If you are also one of them? Do you want to fix the Snapchat black screen issue? The article below will discuss how to fix the Snapchat black screen issue.
Answer: There are 10 ways to fix the Snapchat black screen issue, and they are,
1. Check Your Internet Connection
2. Fix Snapchat Camera Permission
3. Restart Your Device
4. Clear Snapchat Cache Data
5. Log Out And Log Into To Your Account
6. Update Your Snapchat App
7. Reinstall Snapchat App
8. Move To an Older Version Of Snapchat
9. Factory Reset Your Phone
10. Contact Snapchat Service Center
Snapchat is the perfect app for teenagers to send a disappearing message and a Snap. But sometimes they can’t use the camera to take a snap because of the black screen. In the article below, we will discuss ways to fix the Snapchat black screen issue. So stay with us till the end.
Why Does Snapchat Camera Have Black Screen?
The Snapchat camera is not working because either camera permission is disabled to some technical issues in the Snapchat app or an unstable internet connection. Apart from it, there might be chances that you recently updated the latest version of the Snapchat app, and there is some bug/glitch in the latest version of the app.
There are various reasons why the Snapchat camera is not working and showing a black screen. Some issues can be within the app, and others can be with the device itself. So, you must try out the app and device solutions to fix the issue.
Here are some reasons why Snapchat is showing a black screen on your Android or iPhone,
- Snapchat Has Bugs
- Your Device’s Camera Is Broken
- Disabled APP Permission
- Full Of Snapchat Cache
- Linked With Third-Party Software
- Malfunction On Your Phone
- Your Snapchat Need An Update
- Outdated Device Security Patch
Snapchat Has Bugs
There may be issues in the filters or effects you download for Snapchat. It will introduce flaws into the application when you successfully install those files. Therefore, this will break Snapchat’s feature and result in a black screen problem.
Your Device’s Camera Is Broken
The most frequent cause of Snapchat camera failure is an inoperative camera. So there is a chance that the problem is due to your device’s camera not functioning properly. On the other hand, if the camera functions well, your phone’s OS (operating system) is probably still an older version.
Disabled APP Permission
Have you given Snapchat permission to use your device’s camera for the first time? If not, using the camera feature can result in a dark screen. You must enable Snapchat permission when installing the app for the first time.
Full Of Snapchat Cache
The cache is primarily the cause for your ability to load the Snapchat app more quickly. To make loading the program faster when you call the same data repeatedly, it maintains duplicate files and data of everything you do inside the app. However, if the cache is full, the program will suffer.
Linked With Third-Party Software
For some reason, connecting your Snapchat account to a third-party website or piece of software can introduce viruses and flaws into the program. Because it won’t display any error messages, use caution while integrating third-party tools with your Snapchat account.
Malfunction On Your Phone
If your smartphone is malfunctioning, this may also affect the installed apps. In my instance, I have a problem with the earphone jack connector in my iPhone, but it also mysteriously breaks several of the app’s functionalities. So although not everyone may experience this, it is conceivable for some.
Your Snapchat Need An Update
Your car will start to give you problems if you don’t give it periodic maintenance. The Snapchat app is no different in this regard. Unfortunately, it also needs a good new update to function properly on your phone.
Outdated Device Security Patch
An issue may arise if you continue to utilize an outdated OS version on your device. There won’t be a proper connection between Snapchat updates if you have the most recent version but an earlier security patch. A program is still requesting the most recent device OS.
10 Ways To Fix Snapchat Black Screen Issue
You must follow a different method when fixing the black screen camera issue on Snapchat. If you have tried only one solution, it may not help you to fix the camera issue on Snapchat. So, you must go through every method and find out which solution works best for you.
Here, we’ve included a few solutions for fixing black screens or malfunctioning Snapchat cameras. Try to follow the tips naturally and recover with the excellent Snapchat camera feature. They previously had a significant crash related to the Snapchat camera not working and promised on their social media sites that everything would soon return to normal.
So, here are a few ways to fix the Snapchat black screen issue,
- Check Your Internet Connection
- Fix Snapchat Camera Permission
- Restart Your Device
- Clear Snapchat Cache Data
- Log Out And Log Into To Your Account
- Update Your Snapchat App
- Reinstall Snapchat App
- Move To Older Version Of Snapchat
- Factory Reset Your Phone
- Contact Snapchat Service Center
Method 1: Check Your Internet Connection
The first method to fix the Snapchat black screen issue is to check your internet connection. If you have a poor network in your phone and try to take a snap, then it won’t work. So, make sure that you have a reliable and stable Wi-Fi connection. If there is a problem with slow internet, try to restart the router. Simply unplug the routing wire for 15 seconds and re-plug back in. It will reset your router, which will fix the internet.
But, if that does not work, you can also use your mobile data and check whether the issue was the internet or not.
Method 2: Fix Snapchat Camera Permission
The Snapchat black screen issue can be caused by misconfigured app permission. If you don’t enable the necessary permission for Snapchat, including the camera, then you won’t take a Snap. Instead, it gives grant access so that you can use the device camera.
Anyways, here are the steps to fix Snapchat camera permission on your devices,
Steps To Fix Snapchat Camera Permission On Android
To fix the camera permission for Snapchat on Android devices, here are a few steps,
Step 1: Open Settings
Firstly, you need to open settings from the home menu of your device.
Step 2: Tap on The Apps
In the second step, tap on the “Apps” section.
Step 3: Navigate Towards Snapchat
Now, navigate toward “Snapchat” from the search bar and open it. Then, select the “Apps Permission” option under the permission section.
Step 4: Toggle On The Allow
Now, select the “Camera” option and toggle on the “Allow” button, or simply select it. And at last, restart the Snapchat app.
Steps To Fix Snapchat Camera Permission On iPhone.
To grant camera permission for Snapchat on iOS devices, here are a few steps,
Step 1: Open Settings
Firstly, you need to open settings from the home menu of your device.
Step 2: Select Snapchat
In the second step, scroll down to the end to locate the installed app on your iPhone. Here, select the “Snapchat” app.
Step 3: Enable Camera Option
Now, go to the permission section and enable the “Camera” option from the screen.
Then you need to refresh the app to grant permission.
Method 3: Restart Your Device
Most of the time, if you find any unusual activity on your device and with apps, you can restart your device. This usually reboots your system and helps fix the Snapchat clack camera screen issue.
To reboot an Android device, press the power button and select the “Reboot” or “Restart” option.
To reboot the iPhone device: Press the volume up button, suddenly down button, and power button until you see an apple logo.
Method 4: Clear Snapchat Cache Data
As I previously stated, you must empty the Snapchat cache if it is full and no longer retains duplicate files or data. The app’s features will start to break down when the cache is full. Simply put, some features—like the Snapchat camera’s dark screen—might not function.
Here are the easy and simple steps to clear Snapchat cache data.
Steps To Clear Snapchat Cache Data In Android
If you are an Android user, follow the following easy steps to clear the app’s cache of Snapchat app.
Step 1: Open Settings
Firstly, you need to open settings from the home menu of your device.
Step 2: Tap on The Apps
In the second step, tap on the “Apps” section.
Step 3: Tap On Manage Apps
Now, tap on the “Manage Apps” option. In some of the devices, you may not find this option; instead, it will directly open the list of apps. Next, search for the Snapchat app from the list of installed apps.
Step 4: Tap On Clear Data
After that, scroll down and tap on the “Clear Data” button at the bottom.
Step 5: Tap On Clear Cache
Next, tap on the “Clear” button. Again tap on the “Clear” button.
Finally, restart the Snapchat app.
Method 5: Log Out And Log Into To Your Account
If you cannot use the Snapchat camera to take video or snap, log out from your account. Once you close your account, Snapchat will restart the server when you log in. but it would be better if you clear the cache first and then log out.
So, here are the simple steps to log out and log in to Snapchat on mobile devices.
Step 1: Open Snapchat App
The first step is to launch Snapchat on Android and iPhone devices and log into your account if you haven’t already.
Step 2: Tap On Your Profile Icon
In the second step, after opening your account, simply tap on your “Avatar Icon” from the upper left corner of the screen.
Step 3: Tap On Settings Icon
Next, you need to tap on the “Settings Gear” icon from the upper right corner of the screen.
Step 4: Tap On Log Out
Now. scroll down to the end and tap on the “Log Out” option. Again, you have to confirm that you are closing your account. So again, tap on the “Log Out” button.
Step 5: Log Into Your Account
Finally, you need to provide your login credential to access your account.
Method 6: Update Your Snapchat App
There can also be an issue with the current version of Snapchat. If you are using the older version, then it can cause problems when there is a new version available in every new update. The developer termites the previous bugs and updates its server and database, so update the app and check whether you can still see a black screen on Snapchat while taking Snaps.
Here are the steps to update your Snapchat app on Android and iOS devices.
Steps To Update Snapchat App On Android
Here are the simple procedures to update your Snapchat app on an Android device.
Step 1: Launch Google Play Store
Firstly, you need to launch the google play store on your device.
Step 2: Tap On Your Profile
Now, in the further step, tap on your Profile icon from the upper right corner of the screen.
Step 3: Select Manage Apps And Device
In the next step, select on “Manage apps and device” option from the drop-down menu.
Step 4: Tap On The “Update Available”
Here, tap on the “Manage” tab from the upper side. After that, tap on the “Update Available” tab from the upper side next to the games tab.
Now, check for the Snapchat update. If there is one, then update the app right away.
Steps To Update Snapchat App On iPhone
Here are the simple procedures to update your Snapchat app on an iOS device,
Step 1: Open App Store
Firstly, you need to open the App store from your home menu.
Step 2: Tap On Today
You need to tap on the “Today” section at the bottom of the screen. Here, tap on the profile icon.
Step 3: Look For An Update
After that, look after the Snapchat update whether it is available. If there is an update, then do it manually.
Method 7: Reinstall Snapchat App
If updating the app does not fix the Snapchat black screen issue, then there might be a bug within the app. In this situation, you need to delete the app. In this situation, you must delete the app from your device and download a fresh version. Dont worry; it won’t delete your entire login credentials, so you can access your account after installing a fresh one.
Here are the following steps to reinstall the Snapchat app on your device,
Steps To Reinstall The Snapchat App On Your iPhone
Here are the steps to reinstall the Snapchat app on your iPhone,
Step 1: Uninstall Snapchat
Firstly, you need to uninstall the Snapchat app on your iPhone.
Step 2: Go To App Store
Now, from your home menu, go to your app store.
Step 3: Download Snapchat
In the next step, download a fresh version of Snapchat.
Step 4: Install The App
Now, you need to install the Snapchat app on your iPhone.
Step 5: Log In To Your Account
Finally, log into your account using your username and password or other methods.
Steps To Reinstall The Snapchat App On Your Android
Here are the steps to reinstall the Snapchat app on your Android,
Step 1: Delete Snapchat
Firstly, you need to delete the Snapchat app from your Android device.
Step 2: Launch Google
You must launch Google Play Store from your home menu in the second step.
Step 3: Type Snapchat
In the upper search bar menu, type the word “Snapchat.”
Step 4: Download Snapchat
Now, download the Snapchat app to your device and install it.
Step 5: Log Into Your Account
Finally, access your account information using the login credentials.
Method 8: Move To An Older Version Of Snapchat
You can also try out the older version of Snapchat on your device. There won’t be any issue using the old version unless it is 1 or 2 years old. Simply download the 2 or 3 months ago version and check the issue.
Follow the following steps to use an older version of the Snapchat app,
Step 1: Visit APKMirror Website
Firstly, you must go to the “apkmirror.com” website from your browser.
Step 2: Search For Snapchat App
Now, tap on the “Search” icon from the upper right corner and search for the keyword “Snapchat.”
Step 3: Select The Snapchat Version
In the next step, you need to select the old version of Snapchat that was seven months ago.
Step 4: Download And Install The App
And finally, download the app and install it so that you can check if the Snapchat camera is not working issue.
Method 9: Factory Reset Your Phone
If the above method does not work, you can factory reset your device. Maybe the issue lies in your device, not in the Snapchat app. So, reset your device and examine the problems.
[Note: only follow this step if none of the above methods works in your case. Don’t simply reset your device unless you can’t solve the black screen issue with the above solutions.]
Method 10: Contact Snapchat Service Center
At last, reach the customer support team of Snapchat from where you can get help. You can either contact them through email or go after their Twitter page. There, state your issue and ask for solutions.
How To Use Snapchat Camera?
If you want to take a snap on Snapchat, you must use the camera. So first, you must enable the camera permission for Snapchat to use your device camera. After that, you can make a video or take snails using various filters and effects.
Here are the following steps to take snaps using the camera,
Step 1: Open Snapchat App
Firstly, you need to open the Snapchat app on your device.
Step 2: Tap On Camera Icon
After that, you need to tap on the “Camera” icon from the bottom middle side of the screen.
Step 3: Take A Snap
Now, tap on the white circle to take a snap if you want to make a video, then long-tap on the circle button.
Step 4: Send With Your Friends
Finally, you must choose a friend and send them your pictures or snap.
How To Use Snapchat Black Screen With Text?
You can use the Snapchat black screen with the text and post it on your story or share it with friends. For example, simply use the black screen with text if you want to write a message or announce your birthday or events.
Follow the below steps to use the Snapchat screen with text,
Step 1: Launch Snapchat App
Firstly, you must launch the Snapchat app on your iOS and Android device.
Step 2: Tap On Search Icon
After accessing your account, tap on the “Search” icon from the upper left side of the screen.
Step 3: Search For Black Screen Filter
Next, type the “Black Screen” in the upper search field.
Step 4: Select Black Screen Filter
Now, choose a black screen filter of your choice.
Step 5: Take A Snap
You need to take a snap using a back screen filter.
Step 6: Tap On Text Icon
After that, tap on the “T” icon from the upper right corner of the screen.
Step 7: Write Your Message
Now, type the text or message you like to share with your friends.
Step 8: Share It
Finally, tap on the “Send To” button to share the black screen with a text message.
What Is Snapchat’s Response To The Black Screen Issue?
Although Snapchat has stepped up and said that they are looking into the camera problem, there is still no official word on a remedy for the Snapchat loading screen bug. While formally acknowledging the black screen issue on its Twitter page, Snapchat did not provide a resolution.
Snapchat official response to the black screen was a tweet on Twitter that stated, “We are aware some Snapchatters are having trouble using the app right now- hang tight, we are looking into it!
Frequently Asked Questions (FAQs)
Here are some frequently asked questions.
How To Add Best Friend On Snapchat?
You cannot manually add a best friend on Snapchat or remove either. Since the list is auto-generated, you can only add a best friend by snapping at someone more often than others. Read the full article on how to add best friends on Snapchat.
Why Does Snapchat Keep Crashing?
Many users have experienced Snapchat’s black screen and a sudden Snapchat glitch. First, they complained that the camera was not working, and it turned to show a black screen issue. As a result, they are having trouble using the app, and even notifications on the app are failing to appear.
How To Fix “Too Many Friends” Error On Snapchat?
The one who loves making new friends and chatting with them will get mostly the “Too Many Friends” error on Snapchat. For more knowledge, read the full article on how to fix the “Too many friends” error on Snapchat.
Is Snapchat Not Working?
Despite having so many great features, Snapchat has its fair share of problems reported by its users. Some issues are caused by slow internet, and some are caused due to problems with Snapchat. For more knowledge, read the full article on Snapchat Not Working.
How To Cancel Location Request On Snapchat?
It’s simple to cancel location requests on Snapchat. First, you must go to Snapchat’s settings page and turn off “Location Request.” However, you must first have a recent version of Snapchat installed on your phone. Read the full article on how to cancel location requests on Snapchat.
Conclusion
So these are the quick and easy ways to fix the Snapchat black screen issue while clicking snaps or videos. Just follow the above way of fixing and solving the issue in no time. Besides, the thing you always need to make sure of is clear the app cache and update the app from time to time.
Hope you love and enjoy our readings.
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