Why Spotify Preview Song Not Working? 9 Fixes

Why Spotify Preview Song Not Working

If you’re an avid user of Spotify, you may have encountered the frustrating issue of the Spotify preview song not working. This problem can arise for several reasons and annoy those looking to preview a song before adding it to their library or playlist. Unfortunately, despite its popularity and user-friendly interface, Spotify is not immune to glitches and malfunctions. 

Possible causes of Spotify preview song not loading include poor internet connection, app glitches, and region restrictions. To fix it, restart the app, troubleshoot the internet connection, update the app, clear cache and data, reinstall the app, check for restrictions, disable third-party apps, or contact Spotify support if needed.

In this article, we’ll delve into the potential reasons you might be facing the issue and discuss possible solutions to help you resolve it. 

What Is A Spotify Preview Song? 

Spotify preview song is a feature that allows users to listen to a short snippet of a track before deciding to add it to their library or playlist. This feature can be particularly helpful for users exploring new music or deciding whether or not to purchase a particular track. 

The preview lasts around 30 seconds and can be accessed by clicking the play button next to the song title. However, if the Spotify preview song is not working, users may be unable to listen to the snippet and make an informed decision about the track.

Also Read: Why Spotify Not Loading Lyrics

Why is Spotify Preview Song Not Working?

If you’re experiencing the issue of Spotify preview songs not working, there could be several reasons behind it. Let’s explore some of the potential causes: 

1. Poor Internet Connection 

The Spotify preview feature relies on a stable internet connection to stream the song snippet. Therefore, the preview may only play properly if your internet connection is strong and stable. It can be particularly frustrating if you’re trying to preview a song while on the go or in an area with poor network coverage. 

Try switching to a stronger network or resetting your Wi-Fi connection to fix this issue. You can also close other apps or programs using bandwidth to improve your connection speed. 

2. App Glitch 

As with any app, Spotify may experience occasional glitches or bugs. If the preview song is not working, try restarting the Spotify app or logging out and back in. It can sometimes fix the issue and allow you to access the preview feature again. 

If the issue persists, you can also try clearing the app cache or reinstalling the app to see if that resolves the issue. 

3. Region Restrictions 

Due to licensing restrictions, some tracks or albums may not be available for preview in certain regions. So if you’re trying to listen to a preview and it’s not working, it’s possible that the track is not available in your country. 

In this case, you should wait until the track becomes available in your region or try using a VPN to access the track from a different location. 

4. Account Issues 

There may be issues with your Spotify account preventing you from accessing the preview feature. For example, if you’re using a free account, you may have reached your monthly limit of song previews. 

You can upgrade to a premium account to unlock unlimited previews. If you still have issues, try logging out and back in or contacting Spotify support to resolve any potential account-related issues. 

5. Device Compatibility 

The Spotify preview feature may not work on all devices. If you’re experiencing issues with the preview song feature, try accessing it from a different device to see if it persists. You can also check if your device is compatible with the latest version of the Spotify app, as older versions may not support the preview feature. 

6. Outdated App Versions 

If you’re using an outdated version of the Spotify app, you may experience issues with certain features, including the preview song feature. First, update the app to the latest version to see if this resolves the issue. 

7. Temporary Server Outage

Spotify’s servers can sometimes experience temporary outages, which can cause issues with the preview song feature if you’re experiencing issues with the preview song. There may be a temporary server outage. 

You can check Spotify’s status page or social media accounts to see if there are any known issues with the service. 

8. Incompatible Third-Party Apps 

If you have third-party apps or plugins installed that interact with the Spotify app, they may be causing issues with the preview song feature. First, try disabling or uninstalling third-party apps or plugins to see if this resolves the issue. 

By exploring these potential reasons and trying out the suggested solutions, you should be able to resolve the issue of the Spotify preview song not working and continue enjoying the app’s preview feature. 

Also Read: How To Solve Spotify Family Invite Not Working?

How To Fix Preview Song Not Working?

Using simple and quick resolutions to clear any issues is always appreciated. In addition, the section outlines basic troubleshooting methods to fix the issue. 

1. Restart The Spotify App 

Restarting the Spotify app also helps to troubleshoot the issue of preview songs not working. To restart the Spotify app, you can follow these simple steps: 

  1. Swipe up from the bottom of your screen (on iOS) or press the Recent Apps button (on Android) to view your recently used apps, 
  2. Find the Spotify app and swipe it off the screen (on iOS) or swipe it left or right (on Android) to close it, 
  3. Wait a few seconds and reopen the Spotify app from your app drawer (Android) or home screen (iOS). 

It should restart the Spotify app and may help resolve any issues you were experiencing, including the preview song feature not working. 

2. Log Out And Log In 

If you’re experiencing issues with Spotify, logging out and logging back in can often help to resolve them. Here’s how to do it: 

  1. Open the Spotify app on your device,
  2. Tap the “Home” in the bottom left corner of the screen,
  3. Tap the “Settings” in the top right corner of the screen,
  4. Scroll down and tap “Log Out” at the bottom of the screen, 
  5. Once you’ve logged out, tap “Login” and enter your Spotify username and password, 
  6. You can also log in to the app using your Facebook or Apple credentials if you’ve previously linked your accounts. 

Once logged back in, try playing a song or preview to see if the issue has been resolved. If not, you may need to try other troubleshooting steps or contact Spotify support for further assistance.  

3. Troubleshoot Internet Connection 

A stable, fast, and accurate internet connection is essential for the proper functioning of the Spotify app. While the app doesn’t require significant network usage, a reliable internet connection is necessary. You can test the speed using the Speedtest website to ensure that the upload and download speeds are at least 5 Mbps. 

If the internet connection is meeting the desired speed but is still causing issues, you can troubleshoot the connection by going to your Wi-Fi settings. 

4. Update The App 

To update the Spotify app, go to the app store on your device and check if there’s an available update for the app. If there is, click the “Update” button to install it. Updating the app can help fix any bugs or issues causing the preview song feature not to work properly. 

For iOS: 

  1. Open The App Store on your device, 
  2. Tap your profile picture in the top right corner of the screen, 
  3. Scroll down to the “Available Updates” section and find “Spotify,”
  4. Tap “Update” next to the Spotify app,
  5. Once the update is complete, launch the Spotify app and enjoy the latest version 

For Android, 

  1. Open the Google Play Store on your device, 
  2. Tap the hamburger icon in the top left corner of the screen, 
  3. Tap “My apps and games” from the menu, 
  4. Find “Spotify” in the list of apps and tap “Update” next to it, 
  5. Once the update is complete, launch the Spotify app for the latest version. 

5. Clear Cache And Data 

To clear the cache and unwanted data of the Spotify app, go to your device’s settings and then go to “Apps” or “Apps Manager.” Next, find the Spotify app, click on it, and click “Storage.” 

From there, you can clear the cache and data. Clearing the cache and data can help fix any corrupted files causing the issue. 

6. Reinstall The App

To reinstall the Spotify app, go to the app store on your device and search for the Spotify app. Click “Uninstall” to remove the app from your device, then “Install” to reinstall it. Reinstalling or deleting the app can help fix any issues with the app that may be causing the preview song feature not to work properly. 

For iOS: 

  1. Press and hold the Spotify app icon on your home screen, 
  2. Tap the “Delete App” option that appears, 
  3. Confirm that you want to delete the app, 
  4. Once the app is uninstalled or deleted, go to the App Store and search for “Spotify,”
  5. Tap “Get” to install the app again. 

For Android: 

  1. Go to your device’s “Settings” menu, 
  2. Tap “Apps & notifications” or “Apps” on some devices, 
  3. Find and tap “Spotify” in the list of installed apps, 
  4. Tap “Uninstall” and make sure that you want to remove the app, 
  5. Once the app is uninstalled, go to the Google Play Store and search for “Spotify,”
  6. Tap “Install” to download the app again. 

7. Check For Any Restrictions 

If you’re using a network with restrictions or firewalls, it may be blocking the Spotify preview feature. Try to connect to a different network, such as mobile data or Wi-Fi, to see if this resolves the issue. 

8. Disable Any Third-Party Apps 

If you have any third-party apps or plugins installed that interact with the Spotify app, they may be causing issues with the preview song feature. To disable third-party apps or plugins, go to your device’s settings and then “Apps” or “Apps Manager.” 

Find the third-party app or plugin, click on it, and then click “Disable.” 

9. Contact Spotify Support 

If none of the above methods work, you can contact Spotify support for further assistance. First, go to the Spotify website and click “Contact us” to find options for support. Spotify support can help you troubleshoot the issue and provide additional solutions to fix the problem. 

Also Read: Why Spotify Premium Duo Not Working?

Frequently Asked Questions (FAQs) 

Some frequently asked questions about Spotify preview songs not working and other related issues about the Spotify app are as follows: 

Is Song Cover Art And Song Preview Similar? 

Yes, the song cover art and song preview is similar on Spotify. 

Can I View the Song Preview When Another Song Is Playing In The Background? 

No, you cannot view the song preview when other music is playing in the background. It is because the song changes to a different one as soon as you click on it. 

How Can I Share A Song’s Spotify Preview? 

Access the song you want to share on Spotify, tap Share, select Facebook Stories, add your details, and publish it to your newsfeed. Your submitted song will play for 15 seconds whenever someone views your Story. 

What Version Of Your Spotify Preview Is Currently Available? 

The preview mode still functions even if you are listening to another tune. When you keep your finger on it, it will start playing the song you are previewing, but when you lift it again, it will resume playing the original tune where you left off. 

Can You Fix The Spotify Glitch? 

If you’re having issues with the Spotify app’s technical capabilities, try these first: 

  1. Reopen the Spotify app, 
  2. Update the app, 
  3. Reinstall the app, 
  4. It would be best to refresh any downloaded podcasts and music after the app has been reinstalled. 

Why Am I Unable To View The Music Preview On Spotify? 

If your PC is trouble-free and your installed copy of the Spotify program is in fine working order, the problem may be with the Spotify platform. You can inform them of this situation by contacting the support staff, as previously said. 


In conclusion, the issue of Spotify preview songs needing to be fixed is a frustrating experience for platform users. While there could be a range of reasons behind the problem, such as a poor internet connection, outdated software, or a cache full of data, several solutions exist.

Users can begin by restarting the app, logging out and logging in again, clearing the cache, or reinstalling the app altogether. Additionally, checking for updates or contacting Spotify support can help fix the issue.

Finally, users need to remember that technical issues are bound to arise, but with some troubleshooting, they can enjoy their favorite songs without interruptions. 

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