Spotify is a music streaming application, where you will find millions of tracks and episodes, and it’s easy to choose the right music or podcast as your mood. It is available on the phone, computer, tablet devices so you can browse music on Spotify everywhere at any time. You can also subscribe to a premium account, you will get various types of packages and a few months ago Spotify has introduced the Premium Duo package.
Spotify Premium Duo plan is only for two people at once, if you subscribe to this plan you can share it with any one of your friends or family members, with whom you would love to share your track and music. But several users find it hard to operate a premium duo plan, so they might face the “Spotify Premium Duo Not Working” issue.
So, today in this article we will guide you on how to solve Spotify premium duo, not working issues. So stay with us and read the full article that we have mentioned below.
About Spotify Premium Duo Plan and Issues
Note: make sure you are subscribed to the premium duo plan and not subscribe to any other plan. If you have taken any other plan then first you have to Cancel/Switch your previous subscription and switch to a normal Spotify account. And select your plan,
Spotify premium duo plan costs $12.99 per month and you will get a one-month free subscription. Once you activate your plan, you will be able to use 2 premium account under the same roof, duo mix regular music, and Ad-free music, save offline and on-demand playback features with the premium duo plan.
Once you are confirmed that you have selected the right plan, and if you see “Spotify premium duo plan, not working issues,” then follow the steps mentioned below.
There might be many reasons behind you duo plan not working, some of the reason are mentioned below:
- Premium Duo Plan has expired.
- You haven’t selected the Premium Duo plan.
- The invitation Link has expired.
- Different Physical Address
- Not Available in your country.
One of these might be your issue behind the duo plan not working and don’t worry here are the method to figure out your issue and solve them.
Spotify Premium Duo Plan Not Working: Solution
Here are the methods to solve your problem, premium duo plan not working. Follow the instruction from the method mentioned below.
Check Your Premium Duo plan is still activated
Once you are sure that you have selected Premium Duo Plan and still if you face any issue related to the plan then make sure your plan is still activated. Because sometimes we turn off the auto-renewable subscription, and after it has been expired we don’t notice and still try to use the feature but we face issues.
So, check whether your Premium Duo Plan is activated or not. To do so,
- Go to the Link “Your Account Page.”
- Login to your account.
- Now, from “Menu,” select Subscription
- Scroll down to check detail about your plan.
There you go, this is how you check when your Premium Duo Plan expires on Spotify. If your plan has expired then renew the plan and if you have selected the wrong plan then switch your plan, to do so follow the heading mentioned below.
Switch to Premium Duo plan
Sometimes in a hurry what happens is we mistakenly subscribe to the wrong plan and we don’t notice it and we think we have activated the right plan. Later, while using the feature we find an error or doesn’t work because we have selected the wrong plan. But we don’t have to worry because we can switch or cancel our subscription after few days we take it.
So, if you have subscribed to the wrong plan then switch your plan to a premium duo plan. To switch/change your plan;
- Directly go to the link Spotify Account
- Login to your account
- Go to Your Plan
- Click on CHANGE PLAN
- Follow on-screen instruction and choose Premium Duo Plan
There you go, you have successfully selected/switch your plan. If still you face problem regarding the plan then follow the next method.
Invitation Link has expired
As you know after you have selected the Premium Duo Plan you can share it with one of your friends or family members who stay under the same roof. So, to share your plan with one member you have to send them an invitation link. And sometime what happens is your link get expired and they will see an error due to the expired link.
So, make sure when you send an invitation link to your friend or loved one, they accept the link and activate the plan before it expires. But don’t worry, you can send an invitation link multiple times but you have to generate a new link. To do so,
- Log in to your Spotify account
- Select Spotify Premium Duo Plan
- Under “Spotify Premium Duo Plan,” tap Plan
- And choose Invite.
Different Physical Address
If you well know about the Spotify Premium Duo Plan then you must know that you change to share your premium plan with the one staying under the same roof. So this might be the reason why the premium duo plan is not working.
So, make sure you both reside at the same physical address. If still, it doesn’t work try from a different device or broswer.
Try from another device or browser
If your Spotify Premium Duo Plan is not working then once you can change your device or web browser and try to accept the link because browsers keep cache data so try from a new browser and also try from a compatible device.
Not available in your country
Spotify hasn’t activated the Premium Duo Plan in all the countries so once make sure the plan is available in your country or not.
If the plan is available in your country but still doesn’t work then you can leave a message to Spotify Customer Support. They are active and will solve your problem as soon as possible.
This article doesn’t only answer to solve Spotify Premium Duo not working issue but also how to check details about your plan, switch your subscription and invite one to your plan. We have made it easy for you and mentioned the steps, we hope every method and their step are clear to understand.
Besides if you have any queries or suggestions regarding this article then you can leave us a comment in the comment section below.
And for more helpful guidance on Spotify, you can go to our official website Online Help Guide.