Why Is Soundcloud Not Working

Why is Soundcloud not working

SoundCloud is an artist-first online music streaming platform that allows its users to stream, upload, promote, and share their music and podcasts. Despite, it being first introduced on more than a decade ago it has a lot of problems till today. So, why is SoundCloud not working? We look into this issue here.

SoundCloud might face various problems like difficulties in loading, loss of data, crashing of the website, and many more. The reasons can vary from case to case for the same type of problem and so can the solutions to that. Some issues, causes, and solutions are listed below in the article.

If you have issues when SoundCloud is not working, then here are reasons why SoundCloud is not working and all the possible fixes for it.

Issues Reported By The Users

Despite getting released in 2007 and getting so many years to make tier user experience perfect or at least near perfect, many users have constantly reported many issues with SoundCloud. Some of the major issues reported by the users to focus on why is SoundCloud not working are below.

Can’t Upload Songs.

Many users have complained that they are having difficulties posting their songs or tracks despite SoundCloud being an app for those purposes. This might be due to slow internet speed or bugs in the website or the device you are using SoundCloud on. Regardless of the cause, SoundCloud shouldn’t let its users face such problems often and get some good web developers.

Buffers A Lot To Load Songs.

Due to similar reasons mentioned above, many users have difficulties loading songs or tracks due to the buffer time being too long. As SoundCloud is an online platform it is normal for it to buffer a little but sometimes SoundCloud just keeps buffering and that creates problems for the users.

Problem Logging In.

Many users like you and me have also complained that they can’t even log in to their SoundCloud account a few times. In any case, this might be because of slow internet speed but most of the time it is mainly due to the website being faulty. This kind of issue should not be appearing in such a large number in a platform as huge as SoundCloud.

Show No Internet Despite The Internet Working Perfectly.

Some users have also complained about their webpage saying no internet connection despite having a completely normal and good internet connection. This is the fault of SoundCloud and shouldn’t be emerging often.

Problem Loading Data.

When users log in to their account, many users couldn’t find their playlist, liked songs/tracks, saved podcasts/songs, and other related data. This might be due to the browser’s fault but it’s most likely the fault of SoundCloud as it couldn’t process the data at the exact time and ended up being faulty.

Website Going Down Often.

Despite having many problems, SoundCloud still has over 76+ million users which can make it hard for SoundCloud to process all the data generated at a time. This can cause the server to go down often and randomly.

Possible Causes Of SoundCloud Not Working

You can say for sure which problem is being caused by what type of reason. Some causes of SoundCloud not working are listed below:

Slow Internet Speed.

The most common reason for an online platform having problems is slow internet connectivity, as every data it shows or loads is gotten from the internet. As that being the case, if the internet connection isn’t good then it can and will cause many problems to the users while using SoundCloud.

Older Version Of Browser.

When the older version of Browser is used by the users to operate an updated web version of SoundCloud, it can cause a few problems with the user experience. This is due to the web being optimized for the newer version of the browser and not the older which can cause a lack of proper optimization.

Older Version Of OS.

Similar to SoundCloud not working properly in an older version of the browser, it might face some problems with operating on an older version of OS. Make sure you are up to date with your OS version so that you can use SoundCloud without any problem.

Bugs In The Website.

As SoundCloud is open to all platforms, there is a huge chance of the web getting infected by hackers, or even when there is a bug on the browser, it can affect the website. So clear cache from your browser and keep your device bug-free.

Lack Of RAM

When you open too many tabs in your browser and also many apps running in the background, it will consume a lot of your device’s RAM. This can and will lead to SoundCloud not working properly and songs will take a higher amount of time to load. So make sure not to open too many tabs or close all the apps in the background which you don’t need.

Server Going Down

When SoundCloud can not process the data being generated in the website and being operated by the users, the website tends to crash down or simply not open at all. When this happens try reaching out in the customer service of the official SoundCloud mail or just wait for SoundCloud to make the website work.

Possible Solutions To Ensure SoundCloud To Work Well

As you can find many reasons for problems in SoundCloud, some of the possible reasons for SoundCloud not working properly are given below:

Restart Your Internet

As SoundCloud is a web-based platform that uses an internet connection to load and upload the songs, tracks, and podcasts that the users can listen to. Therefore, for SoundCloud to operate properly having a good internet connection is very important. If you are having problems due to the internet connection try restarting your Wi-Fi on your device. Steps to restart your Wi-Fi connection on either an iOS or Android device are below.

Step 1: Go To Your Device Settings

Turn on your device and open the “Settings”( iOS or Android).

Step 2: Click On Wi-Fi Tab

Once you open the settings, you will find a tab saying “Wi-Fi”, tap on it.

Step 3: Turn Off Wi-Fi

When you tap on “Wi-Fi”, you will be taken to the Wi-Fi section where you should find the option to switch off the Wi-Fi network.

Step 4: Turn On Your Wi-Fi

After you switch your Wi-Fi off, wait for a minute and click the same slider you used to turn off your Wi-Fi.

Even after doing so, it doesn’t change the connectivity status of your device, I would suggest you switch off your router and restart it.

You can simply switch off the power supply(turn off the switch) or unplug the power cord, which will switch off your router. After that, wait for a minute before turning on your router back.

If you’re using Data then you should check whether you have enough data remaining for SoundCloud to load the video you wish to watch. Also, if you have enough data then see if you have got a good network signal. If you don’t have a good network signal then you should simply move to the place where you can find a good network signal.

Look For Updates Of Browser

In case the Default Browser app in your device isn’t up to date with its current software version, it can have difficulty operating properly due to viruses and problems that could not have been solved from the older version. So if that is the case I would highly recommend you look for any updates from time to time and keep your app to its recent version.

The simple steps given below should be followed so you can update Default Browser :

Steps To Update On Android Device

The steps to update your browser on an android device are easy and convenient. Follow the steps we have laid out for you below.

Step 1: Open Play Store

Open the Play Store application on your smartphone or tablet just by clicking on the app.

Step 2: Search For Browser

Then, you should just simply tap on the search bar which is located at the top of your screen, and “Google Play” is written on it. Click on it and search for Default Browser.

Step 3: Look For New Updates

After you click search, you will find Browser, then you should click on Default Browser, and if any update is available click the update button. Your Default Browser should update soon.


Step 2: Click On The Three Horizontal Lines “≡”

Look for the three horizontal lines “≡” and tap on the three horizontal lines “≡” from the upper left corner of the screen.

Step 3: Tap on “My Apps & Games”

An option called “My Apps & Games” should be there, tap on it.

Step 4: Look For New Updates

Look at the “Updates Section”, and if there is a new update of Browser available then you will be able to find it there.

If you discover Browser on the “Update Section”, you should just simply click update Browser.

If you feel like updating Browser by yourself whenever a new version comes to a hassle and want it to update by itself without having you check on it, then you should simply enable the auto-update option on your Play Store. This should allow Play Store to update the Default Browser by itself whenever a newer version of Default Browser is released.

After checking for updates and if available, updating the Default Browser straight away is going to be the proper thing to do. To update the Default Browser application on your device, you should follow the steps listed below:

Steps To Enable Auto Update Browser On Android

On an Android device, you can simply update your browser in a very simple way, those simple ways or steps are listed below:

Step 1: Open Playstore

On your smartphone or tablet, open the Playstore app.

Step 2: Click On The Three Horizontal Lines “≡”

The three lines are located in the upper left corner of the screen. Once you see it just tap o it.

Step 3: Open The Settings Option

Once you tap on those three horizontal lines “≡”, you will see an option of “Settings”, simply open it.

Step 4: Search For The Auto-updates Apps Option

On the setting menu, you should be able to find “Auto-updates apps” and click on that option.

Step 5: Choose What You Want

You’ll be given the choice to decide between updating your apps “Over Any Network,” and “Over Wi-Fi only.” I would suggest clicking “Over Wi-Fi only” if you have the availability of a Wi-Fi network most of the time.

Steps To Update Default Browser On iOS Device

You can simply update your default Browser by following the simple steps listed below:

Step 1: Open App Store

On your iOS Device(iPhone or iPad) open your App Store.

Step 2: Go To Profile Icon

Located at the highest right section, you will find your profile icon, you will see your display pic. Click on it.

Step 3: Look For “Safari” On “Upcoming Automatic Updates”

You’ll find the list of apps waiting to be updated on the “Upcoming Automatic Updates”. Scroll down until you’ll find Default Browser mostly being Safari.

Step 4: Update Your Browser

On the list, if you discover Default Browser, then tap on the “Update” option. If you have the time and wish to update other remaining apps too, then just simply tap on Update all which should update all your remaining apps.

{Your default browser maybe Chrome, Safari, Internet Explorer, Google. The process is almost the same for every browser.}

Check For New OS Update.

Despite you updating your Browser or in case of no update available, then check if you have a pending OS(Operating System) update of your device. Oftentimes, Browser or the website can not work properly or even crash or not open on an older version of OS, as a newer version of Snapchat might not be compatible with the older OS version. You need to make sure you’re up-to-date with your OS updates.

If an older OS version is causing problems in your browser or web experience, you should follow the steps given below to update your OS:

Steps To Update OS On Android Devices:

Simple steps you need to follow in order to update your OS are listed below:

Open “Settings” App

Launch the “Settings” app on your android device simply by clicking on it.

Open “About Device” Option

You will see the “About Device” option if you scroll down and when you find it, click on it.

Click “Software Update”

Now, just if you see an option of a Software update of any pending OS update, tap on “Software Update.”

Some devices automatically update themselves whenever one is offered if you’ve got the Auto-update option enabled.

Steps To Update On An iOS Device

You can update your OS on your iPhone, iPad, or iPod by following the steps given below:

Open Settings App

Go to your device’s “Settings” app simply by tapping on it.

Click The “General” Option

There you should find a “General” option inside the “Settings”, click it.

Tap On “Software Update”

You’ll find an option of “Software Update” right below the “About” section, click the “Software Update” option.

There check if any iOS update is being offered and if there is an update available, click the “Download and Install” option.

You can activate auto-update by enabling “Automatic Updates” that you simply will find on the highest part of your screen.

Reload The Website.

Reloading a website is a very easy task to do yet if you have some confusion or have any problem reloading the website just follow the steps given below:

Click The Round Arrow Icon

Look at the search bar where you will find a round arrow icon “↻”. Click on it.

Doing so will reload your website.

Check For The RAM And Clear Some Space.

When your device doesn’t have enough RAM to process all the data, it will have a direct effect on the quality of experience you will get on your device. For instance; difficulties in launching an app, taking a long time to load the website, won’t launch any app, etc. So, make sure you have sufficient RAM, you can see your RAM usage by:

Step 1: Open the “Settings” app

On your device, launch the default “Settings” app.

Step 2: Explore For “About Phone”

Inside the “Settings” app, you will find an option called “About Phone”, just open it.

Step 3: Then, Tap “Build number”

In addition to taping “Build number”, you should also make sure you click it 7 times.

If you’re using Samsung Galaxy Devices then Step 3 for you may be:

Step 4: Click On “Software information”

After you get into “About Phone”, look for “Software Information and tap on it.

Step 5: Click On An Option Listing “Developer Options”

You must find an option called “Developer Options” at the very bottom of the Settings menu or inside settings.

if you, then open the Settings menu where you’ll find Advanced( you’ll find “Developer options.)}

Step 6: Open The “Developer Options”

You will find the “Developer Options” inside settings or below the settings option, simply open it by tapping on it.

Step 7: Check For Your RAM Usage

You’ll find an inventory of background apps using RAM and a chart that shows the RAM usage of apps.

If you discover an enormous amount of RAM is being consumed then try closing all the opposite background apps. This could clear some RAM for Funimation to figure smoothly on your device.

Get In Touch With Official SoundCloud Customer Service.

Even after you try all you can do to fix your problem with SoundCloud, go on the internet and look if there’s any news regarding SoundCloud’s server being down. If the server is down, there’s nothing people like you and me can do except to write a complaint to the official customer service department of SoundCloud.

Preventive Measures

Some preventive measures when SoundCloud is not working are below.

Check Internet Connection

Make sure to have a stable Internet Connection. It’s almost sure that a bad internet connection will cause you a lot of problems with your experience using SoundCloud.

Keep Browser Updated

Keep your browser updated to date with its updates. Older versions might not be as optimized as newer versions of Browser which will cause some problems in the user experience.

Update Your OS

Timely update your OS. It isn’t a new thing that older versions of OS can make your device slow and also not support some apps and websites.

Open As Less Tabs As possible

Don’t open too many tabs at the same time. When you open too many tabs in your browser, it will consume a lot of RAM which will make your device slow and hamper your experience with SoundCloud.

Less The Usage Of RAM

Don’t open too many apps at a time. Similar to the too many tabs causing RAM usage to get high, opening and tunning too many apps in the background will make your device and browser speed slow.

Clear Cache And Make Some Space

Clear cache every now and then. Not only RAM but having enough storage is also very important, so keep checking if you have at least 30-40% storage remaining or not.

Frequently Asked Questions

Some frequently asked questions on why is SoundCloud not working are below.

Is SoundCloud Free To Use?

Yes, SoundCloud is free to use web-based platform which lets its users listen, post, and share music or podcasts with friends for free.

Can You Earn Money Through SoundCloud?

Yes, once any user is over the age of 18 and has crossed at least 5000 plays from SoundCloud monetized countries in the previous 30 days, then you can earn money from SoundCloud.


In my opinion, SoundCloud is a great platform for those people who wanna make a career out of music but don’t have enough reach. Even though SoundCloud is a great web platform it has its fair share of problems and if SoundCloud eradicates all those problems then it’ll surely be one of the best, if not the best music streaming platform for creators and users. So, we have given you a full guide on why is SoundCloud not working and all the possible fixes too.

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