Why Is Soundcloud Not Working? [2023]

Why is Soundcloud not working

I’ve been frustrated lately that SoundCloud has not been working properly. While it has great potential for musicians to share their work, I’ve encountered several issues that prevent me from using it effectively. In this article, I explore some of the challenges people face and ways to address technical problems with the platform.

Here are some potential causes and fixes for SoundCloud not working:
Slow or unreliable internet could cause loading issues, outdated browsers or software may lead to compatibility problems, heavy usage overloading devices slows performance, and bugs and server issues impact the experience. Restart your internet, update your browser, clear cache and memory by closing apps, check for any OS updates, and contact SoundCloud support if issues continue after troubleshooting steps.

If you have issues when SoundCloud is not working, then here are the reasons why SoundCloud is not working and all the possible fixes for it.

Table of Contents

Issues Reported By The Users

Despite being released in 2007 and taking so many years to make tier user experience perfect or at least near perfect, many users have reported many issues with SoundCloud. Some of the major issues reported by the users to focus on why is SoundCloud not working are below.

Report 1: Can’t Upload Songs.

Many users have complained that they are having difficulties posting their songs or tracks despite SoundCloud being an app for those purposes.

This might be due to slow internet speed or bugs in the website or the device you are using SoundCloud on. Regardless of the cause, SoundCloud shouldn’t let its users face such problems often and get some good web developers.

Report 2: Buffers A Lot To Load Songs.

Due to similar reasons mentioned above, many users need help loading songs or tracks because the buffer time is too long.

As SoundCloud is an online platform, it is normal to buffer a little, but sometimes SoundCloud keeps buffering, which creates problems for the users.

Report 3: Problem Logging In.

Many users like you and me have also complained that they can’t even log in to their SoundCloud account a few times. In any case, this might be because of slow internet speed, but most of the time, it is mainly due to the website being faulty.

This kind of issue should be appearing in a smaller number on a platform as small as SoundCloud.

Report 4: Show No Internet Despite The Internet Working Perfectly.

Some users have also complained about their webpage, saying no internet connection despite having a completely normal and good internet connection. This is the fault of SoundCloud and shouldn’t be emerging often.

Report 5: Problem Loading Data.

When users log in to their accounts, many users can’t find their playlists, liked songs/tracks, saved podcasts/songs, and other related data.

This might be due to the browser’s fault, but it’s most likely the fault of SoundCloud, as it couldn’t process the data at the exact time and ended up being faulty.

Report 6: Website Going Down Often.

Despite many problems, SoundCloud still has over 76+ million users, making it hard for SoundCloud to process all the data generated at a time. This can cause the server to go down often and randomly.

Also Read: How To Share Soundcloud Music To Snapchat Stories?

Why Is Soundcloud Not Working? [Reasons]

You can say which problem is caused by what type of reason. Some causes of SoundCloud not working are listed below:

Reason 1: Slow Internet Speed.

The most common reason an online platform has problems is slow internet connectivity, as every data it shows or loads is gotten from the internet.How To Share Soundcloud Music To Snapchat Stories

That being the case, if the internet connection isn’t good, it can and will cause many problems to the users while using SoundCloud.

Reason 2: Older Version Of Browser.

When the users use the older version of the browser to operate an updated web version of SoundCloud, it can cause a few problems with the user experience.

This is because the web is optimized for the newer version of the browser and not the older one, which can cause a lack of proper optimization.

Reason 3: Older Version Of OS.

Similar to SoundCloud not working properly in an older version of the browser, it might face some problems with operating on an older version of the OS.

Ensure you are up to date with your OS version so you can use SoundCloud without any problem.

Reason 4: Bugs In The Website.

As SoundCloud is open to all platforms, there is a huge chance of the web getting infected by hackers, or even when there is a bug on the browser, it can affect the website. So clear the cache from your browser and keep your device bug-free.

Reason 5: Lack Of RAM

When you open too many tabs in your browser and many apps running in the background, it will consume much of your device’s RAM.

This can and will lead to SoundCloud not working properly, and songs will take more time to load. So make sure to open only a few tabs or close all the apps you don’t need in the background.

Reason 6: Server Going Down

When SoundCloud can not process the data generated on the website and is operated by the users, the website tends to crash down or simply not open. When this happens, try reaching out to the customer service of the official SoundCloud mail or wait for SoundCloud to make the website work.

Also Read: How Much Does SoundCloud Pay For 1 Million Streams?

How To Fix SoundCloud Not Working?

As you can find many reasons for problems in SoundCloud, some of the possible reasons for SoundCloud not working properly are given below:

Fix 1: Restart Your Internet

SoundCloud is a web-based platform that uses an internet connection to load and upload songs, tracks, and podcasts that the users can listen to. Therefore, for SoundCloud to operate properly, having a good internet connection is very important.

If you are having problems due to the internet connection, try restarting your Wi-Fi on your device. The steps to restart your Wi-Fi connection on an iOS or Android device are below.

Step 1: Go To Your Device Settings

Turn on your device and open the “Settings” ( iOS or Android).

Step 2: Click On Wi-Fi Tab

Once you open the settings, you will find a tab saying “Wi-Fi.” tap on it.

Step 3: Turn Off Wi-Fi

When you tap “Wi-Fi,” you will be taken to the Wi-Fi section, where you should find the option to switch off the Wi-Fi network.

Step 4: Turn On Your Wi-Fi

After switching your Wi-Fi off, wait a minute and click the slider you used to turn off your Wi-Fi.

Even after doing so, it doesn’t change your device’s connectivity status, and I suggest you switch off your router and restart it.

You can switch off the power supply(turn off the switch) or unplug the power cord, which will switch off your router. After that, wait for a minute before turning on your router.

If you’re using Data, you should check whether you have enough data remaining for SoundCloud to load the video you wish to watch. Also, if you have enough data, see if you have a good network signal. If you don’t have a good network signal, you should move to a place where you can find a good one.

Fix 2: Look For Updates On Browser

If your device’s Default Browser app isn’t up to date with its current software version, it can have difficulty operating properly due to viruses and problems that could not have been solved from the older version. So, if that is the case, I would highly recommend you look for any updates from time to time and keep your app to its recent version.

The simple steps given below should be followed so you can update the Default Browser :

Steps To Update On Android Device

Updating your browser on an Android device is easy and convenient. Follow the steps we have laid out for you below.

Step 1: Open the Play Store

Open the Play Store application on your smartphone or tablet just by clicking on the app.

Step 2: Search For Browser

Then, you should just tap on the search bar which is located at the top of your screen, and “Google Play” is written on it. Click on it and search for Default Browser.

Step 3: Look For New Updates

After you click search, you will find the browser, then you should click on Default Browser, and if any update is available, click the update button. Your Default Browser should update soon.


Step 2: Click On The Three Horizontal Lines “≡”

Look for the three horizontal lines “≡” and tap on the three horizontal lines “≡” from the upper left corner of the screen.

Step 3: Tap on “My Apps & Games”

An option called “My Apps & Games” should be there; tap on it.

Step 4: Look For New Updates

Look at the “Updates Section,” and if there is a new update of the browser available, you can find it there.

If you discover the browser in the “Update Section,” click Update Browser.

If you feel like updating your browser by yourself whenever a new version becomes a hassle and want it to update by itself without having you check on it, then you should enable the auto-update option on your Play Store. This should allow Play Store to update the Default Browser by itself whenever a newer version is released.

After checking for updates and, if available, updating the Default Browser immediately will be the proper thing to do. To update the Default Browser application on your device, you should follow the steps listed below:

Steps To Enable Auto Update Browser On Android

On an Android device, you can update your browser in a very simple way; those simple ways or steps are listed below:

Step 1: Open Playstore

On your smartphone or tablet, open the Playstore app.

Step 2: Click On The Three Horizontal Lines “≡”

The three lines are located in the upper left corner of the screen. Once you see it, tap on it.

Step 3: Open The Settings Option

Once you tap on those three horizontal lines “≡, “you will see an option of “Settings,” open it.

Step 4: Search For The Auto-updates Apps Option

On the setting menu, you should be able to find “Auto-updates apps” and click on that option.

Step 5: Choose What You Want

You’ll be given the choice to decide between updating your apps “Over Any Network” and “Over Wi-Fi only.” I would suggest clicking “Over Wi-Fi only” if you have the availability of a Wi-Fi network most of the time.

Steps To Update Default Browser On iOS Device

You can update your default Browser by following the simple steps listed below:

Step 1: Open App Store

On your iOS Device(iPhone or iPad), open your App Store.

Step 2: Go To Profile Icon

Located at the highest right section, you will find your profile icon, and you will see your display pic. Click on it.

Step 3: Look For “Safari” On “Upcoming Automatic Updates”

You’ll find the list of apps waiting to be updated on the “Upcoming Automatic Updates.” Scroll down until you’ll find the Default Browser, mostly Safari.

Step 4: Update Your Browser

If you discover Default Browser on the list, tap on the “Update” option. If you have the time and wish to update other remaining apps, tap on Update All, which should update all your remaining apps.

{Your default browser may be Chrome, Safari, Internet Explorer, or Google. The process is almost the same for every browser.}

Fix 3: Check For New OS Update.

Despite you updating your browser or in case of no update, check if you have a pending OS(Operating System) Update on your device. Often, the browser or the website can not work properly or even crashes or not open on an older version of OS, as a newer version of Snapchat might not be compatible with the older version. You need to make sure you’re up-to-date with your OS updates.

If an older OS version is causing problems in your browser or web experience, you should follow the steps given below to update your OS:

Steps To Update OS On Android Devices:

Simple steps you need to follow in order to update your OS are listed below:

Open “Settings” App

Launch the “Settings” app on your Android device simply by clicking on it.

Open “About Device” Option

You will see the “About Device” option if you scroll down, and when you find it, click on it.

Click “Software Update.”

Now, if you see an option for a Software update of any pending OS update, tap on “Software Update.”

Some devices automatically update themselves whenever one is offered if you’ve got the Auto-update option enabled.

Steps To Update On An iOS Device

You can update your OS on your iPhone, iPad, or iPod by following the steps given below:

Open Settings App

Go to your device’s “Settings” app simply by tapping on it.

Click The “General” Option

There you should find a “General” option inside the “Settings”; click it.

Tap On “Software Update”

You’ll find an option of “Software Update” right below the “About” section; click the “Software Update” option.

There, check if any iOS update is being offered, and if an update is available, click the “Download and Install” option.

You can activate auto-update by enabling “Automatic Updates,” which you will find on your screen’s highest part.

Fix 4: Reload The Website.

Reloading a website is a very easy task to do, yet if you have some confusion or have any problem reloading the website, follow the steps given below:

Click The Round Arrow Icon

Look at the search bar, where you will find a round arrow icon “↻. ” Click on it.

Doing so will reload your website.

Fix 5: Check For The RAM And Clear Some Space.

When your device doesn’t have enough RAM to process all the data, it will directly affect the quality of experience you will get on your device. For instance, difficulties in launching an app, taking a long time to load the website, won’t launch any app, etc. So, make sure you have sufficient RAM; you can see your RAM usage by:

Step 1: Open the “Settings” app

On your device, launch the default “Settings” app.

Step 2: Explore For “About Phone”

Inside the “Settings” app, you will find an option called “About Phone”; open it.

Step 3: Then, Tap “Build number.”

In addition to tapping “Build number,” you should also click it seven times.

If you’re using Samsung Galaxy Devices, then Step 3 for you may be:

Step 4: Click On “Software information”

After you get into “About Phone,” look for “Software Information and tap on it.

Step 5: Click On An Option Listing “Developer Options”

You must find an option called “Developer Options” at the very bottom of the Settings menu or inside settings.

If you do, then open the Settings menu where you’ll find Advanced(you’ll find “Developer options.)}

Step 6: Open The “Developer Options”

You will find the “Developer Options” inside settings or below the settings option; simply open it by tapping on it.

Step 7: Check For Your RAM Usage

You’ll find an inventory of background apps using RAM and a chart that shows the RAM usage of apps.

If you discover an enormous amount of RAM is being consumed, then try closing all the opposite background apps. This could clear some RAM for Funimation to figure smoothly on your device.

Fix 6: Clear Browser Cookies And Cache

The browser stores temporary files like cookies, including login details, but can become corrupt over time. Clearing this cached data removes old files that may be conflicting with SoundCloud.

It involves opening the browser settings (usually via the menu button), finding the privacy and security or history options, and then selecting clear browsing data. This clears stored authorizations, page elements, and downloads, clogging up storage.

Fix 7: Update device drivers

Device drivers are the software that allows hardware components like graphics cards, Wi-Fi chips, and cameras to communicate with the operating system. Outdated drivers can cause glitches, so keeping them updated ensures compatibility.

Most device manufacturers have a support site to check driver updates. After finding the latest version, the user runs or installs the update, which refreshes the driver software and potentially fixes any bugs interfering with SoundCloud.

Fix 8: Contact ISP for network issues

If connectivity issues happen across multiple devices on the same network, it suggests a potential problem with the internet connection or wider network configuration managed by the Internet Service Provider (ISP).

The ISP maintains infrastructure like routers, cables, and servers between the user’s devices and the broader internet. If connection resets, congestion, or dropped signals occur regularly, contacting the ISP allows them to investigate the connection and service health from their end, troubleshoot hardware faults, and optimize performance.

Fix 9: Reboot The Router And Modem

These core network devices require periodic resets to clear temporary internal errors or synchronization issues that can develop over extended periods of constant use.

Unplugging the physical power cables for 30 seconds fully powers them down to factory defaults and forces a fresh restart. This refreshes any routes, IP tables, DNS data, etc., and ensures a clean connection handshake on restart without any lingering glitches.

Fix 10: Change DNS Settings

DNS (Domain Name System) servers can occasionally experience timeouts or failures affecting name resolution critical for website functioning.

Bypass any problematic ISP DNS servers by manually specifying alternatives like Google (, Cloudflare (, or OpenDNS ( to test if DNS interpretation is triggering connectivity issues. Custom DNS settings may also resolve geolocation blocking or filtering by bad DNS servers.

Fix 11: Update Streaming Permissions

Mobile devices require apps to have permission to access certain hardware like the microphone, camera, etc. Over time, if an app is not used for a while, the permissions may be revoked without the user realizing it.

Checking and updating these permissions ensures the SoundCloud app has continued authorization to utilize any required hardware for features. This can be done by entering the device settings, finding the app permissions, selecting SoundCloud, and ensuring all relevant permissions are toggled on.

Fix 12: Get In Touch With Official SoundCloud Customer Service.

Even after you try all you can do to fix your problem with SoundCloud, go on the internet and see if there’s any news regarding SoundCloud’s server being down. If the server is down, there’s nothing people like you and me can do except write a complaint to SoundCloud’s official customer service department.

Also Read: How To Set A SoundCloud Song As Your Phone Alarm?

Frequently Asked Questions

Some frequently asked questions on why SoundCloud is not working are below.

Is SoundCloud Free To Use?

Yes, SoundCloud is a free-to-use web-based platform that lets its users listen, post, and share music or podcasts with friends for free.

Can You Earn Money Through SoundCloud?

Yes, once any user is over 18 and has crossed at least 5000 plays from SoundCloud monetized countries in the previous 30 days, you can earn money from SoundCloud.


This article provided a comprehensive overview of users’ issues with SoundCloud and potential solutions. It began by describing common problems reported, like uploading, playback buffering, login errors, and the app claiming no internet connection. This set the stage for exploring reasons for SoundCloud not working properly.

Key causes discussed included slow internet, outdated software/drivers, heavy device usage limiting RAM, and bugs/outages on SoundCloud’s end. The fixes suggested targeting each layer, from restarting the internet connection to clearing browser caches, updating software, optimizing device performance, and contacting support. Additional troubleshooting tips involved testing different networks, reinstalling apps, and modifying settings.

By methodically listing user issues, linking them to technical explanations, and offering targeted remedies, the article took readers through a logical process for diagnosing and resolving connectivity problems. While some fixes rely on users, others emphasize the responsibilities of platforms and internet providers. Overall, this comprehensive guide arms users with the knowledge to pinpoint and address glitches, helping maximize their experience with the SoundCloud platform.

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