Tiktok is one of the fastest grown video-sharing social networking services. Billions of people use TikTok and there are millions of active users worldwide. Due to the huge number of users, we might see some bugs and issues and TikTok keeps crashing while using the TikTok app.
Answer: If your TikTok keeps crashing, don’t worry we can solve some of the bugs and errors that we face. Does your TikTok application says unfortunately stopped? This might be because your device facing issues such as weak internet connection, cache corruption, device error, etc.
So today in this article, we will explain the possible reasons for the TikTok crashing issue and also guide you on methods to fix TikTok Keeps Crashing issue. If you are facing the same issue, stay with us and read the full article.
Why TikTok App Keeps Crashing?
If you are using the TikTok application on your device and if the app says “unfortunately app has stopped” then you don’t have to worry about that, this is because your device started misbehaving or the app has some bugs and errors. So here are some of the things which may result in the TikTok crashes.
- Your device has a lot of cached files.
- Outdated TikTok App.
- Your device is out of space “Low Space On ROM.”
- Your device RAM is less than 3GB
- You are multi-tasking, opening various apps at the same time.
- Bugs and errors on the app.
So, these are some of the reasons why TikTok keeps crashing. TikTok is a very heavy app and consumes a lot of RAM and ROM memory of your phone. This leads to different problems especially if your phone has less RAM or ROM memory. Having low space will not let you multitask properly on your phone and if you have multiple apps opened at the same time, one of the apps is bound to get crashed.
Now you know the problem, and you can easily solve this problem isn’t it? No, don’t worry follow the methods mentioned below.
Also Read: Why TikTok Voice Effects Not Working On Android
‘Unfortunately, TikTok Has Stopped Working’ Problem Fixed
If you see the TikTok app saying “Unfortunately app has stopped” constantly, then it is a real problem as you won’t be able to use the app properly and without disturbance. In such a case, don’t worry and follow each method mentioned below so you will be able to fix your problem.
Restart The TikTok App
If your TikTok app keeps crashing then you need to completely close the app and restart it again. Simply close all the background apps along with TikTok and open it again. This may be caused by the overload of apps opened in the background. So, most of the time, the crashing problem will stop after you restart the app.
Restart Your Device
Sometimes what happens is we run multiple applications on our device and we forget to end all the tasks and open the TikTok application but while using the application we see “Unfortunately app has stopped.” So, while using TikTok or heavy applications don’t multi-task otherwise, you may see such errors or some lag while using the app.
Even if you see such issues try to reopen the TikTok application and if you are unable to reopen the application then end all the tasks on your device and restart/reboot your device. After you restart your device, open the TikTok application.
Even after restarting your device, within a few minutes if you see “Unfortunately app has stopped” then just restarting your device is not the solution. You should move to the next method mentioned below.
Check Your Network Connection
Your Network connection also plays an important role in the app’s ability to function smoothly. If you do not have a proper internet connection or the connection is somehow weak, this can cause the app to crash. So to solve the TikTok app keep crashing, simply:
- Check your internet connection and see if the connection is established.
- You can Restart your WiFi if necessary. Simply disconnect the WiFi connection and re-establish the connection.
- Change your internet connection to mobile data from WiFi or vice versa. This will effectively change the network.
- Or just disconnect and reconnect your Router. It will force your network to close and re-establish the connection with your router.
Close Background Apps
Background apps also take up a lot of RAM space and that makes heavy apps like TikTok crash. So whenever you are using TikTok, make sure there are not many apps running in the background. If there are many apps that are running, simply close them and again try to open TikTok. Now the app should run smoothly.
Check Space On Your Device
Smartphones are called mini-laptops because we can perform everything with a smartphone. We can keep different apps, videos, photos, documents, and files so we need more space. We don’t notice when our device gets full and when we use apps we face delays and many other problems due to Low space on ROM.
So, before you use the TikTok application or a huge application on your device make sure you have some extra space on your device so that you can use the application without delay.
To check the storage on your device:
Step 1: Open Settings
Go to Settings.
Step 2: Go To Apps & Notifications
Tap Apps & Notifications.
Step 3: Tap On Storage
Open Storage and you will see the details.
There you go, you will be available to see the total space and available space on your device. If you don’t have space on your device then backup your files somewhere and delete unnecessary files from the device. Even after clearing space on your device, this is not the problem why TikTok keeps crashing, follow the next method mentioned below.
Force Stop The TikTok App
Especially when your application act abnormal, which means crashes due to bugs and errors we “force stop the application” to prevent such issues. So while using the TikTok application if you see “Unfortunately app has stopped” then try to force stop the application and re-open the TikTok application.
If you don’t know how to “force stop the application” then you can follow the steps mentioned below to do so.
Step 1: Go To Settings
Go to the Settings of your device.
Step 2: Tap On Apps & Notifications
Tap Apps & Notifications.
Step 3: Choose TikTok
From the list of Apps, choose TikTok.
Step 4: Tap Force Stop
Now, on the screen click on the Force Stop button.
Once you force stop the TikTok application now reopen the TikTok application and again if you see “Unfortunately app has stopped” then just force stopping your application doesn’t work so you should move to the next method mentioned below.
Clear All Cache And Data
Do you know how much cached affects your device? We don’t care about junk cache and data on our device but it is occupying space and may result to lag on your device. Each application you use has a cached file. So within 50-60 days, you should clear all the cache on your device to face delay-free and smoothness.
If you don’t know how to clear the cache on your device then you can follow the steps mentioned below.
To clear all the cache of TikTok:
Step 1: Go To Settings
Go to the Settings of your device.
Step 2: Tap On Apps & Notifications
Tap Apps & Notifications.
Step 3: Choose TikTok
From the list of Apps, choose TikTok.
Step 4: Tap On Storage
Tap on storage from the list.
Step 5: Tap On Clear Data
Now, here you will see Clear Data, click on Clear data.
After that, all data will be cleared.
Finally, after clearing all the cache on your device, open the TikTok application, and even within a few minutes if you see “Unfortunately app has stopped” then clearing the cache is not your solution, you should move to the next method mentioned below.
Update Or Re-install The TikTok Application
Do you regularly use TikTok? You should know we get updates within months. Sometimes we don’t notice the latest update so we miss new features and updates. So, due to updates also we can face some issues with the old version. That’s why we should be alert and keep checking about the new version and updates we get.
To Reinstall or update your TikTok application, follow the steps mentioned below:
Step 1: Open Play Store Or App Store
Open Play Store on Android devices and App Store on iOS devices.
Step 2: Search TikTok App
Search TikTok Application on the search bar.
Step 3: Tap On TikTok App
Tap TikTok from the search result.
Step 4: Check For The Update Button
Now, Check if you have an update or not.
Step 5: Tap On Update Or Uninstall
If you have an update then tap on the Update button otherwise click on the Uninstall button.
Step 6: If Uninstalled, Tap Install Again
Once you have successfully uninstalled the application, you will see the Install button. Tap on it.
Step 7: End All Tasks And Open TikTok
Now, end-all tasks and open the installed TikTok.
Step 8: Done
Done. You have now successfully updated or re-installed the TikTok app.
There you go, this is how you can reinstall your TikTok application. Now open the installed TikTok application and log in to your account, after that again within a few minutes if you see “Unfortunately app has stopped” then just reinstalling the app is not the solution. Everything is fine with your device so once you try to coordinate with the support of the TikTok application.
Use TikTok Web
If the TikTok app on your device is not still running properly and it keeps crashing, the best option would be to use the web version of TikTok. TikTok web can be accessed with your mobile browser or from your computer. It is almost the same app but does lack the ability to create videos within the editing interface. But if you simply want to browse TikTok and watch videos the TikTok web is the best solution.
But if you do not want to log into your account on TikTok web and simply want to browse without an account, there are some solutions you can apply. Refer to this Use TikTok Without Account article for the solutions.
Follow the below steps to use TikTok web on your phone.
Step 1: Open ‘tiktok.com’ On Your Browser
First, open your browser from your computer or your mobile phone and go to ‘tiktok.com’.
Step 2: Log Into Your Account
Now, log into your TikTok account by clicking the login button on the top-right of the screen.
Step 3: Use TikTok Without Issue
Now, you can use TikTok without any issue.
The web version of TikTok also functions the same as the app version and you will not have any issues using the app and understanding the UI of the web app.
Report The Problem To TikTok
If the app is still crashing, you can log into the web version of TikTok and report the problem to TikTok support. Also if you want, you can email TikTok at this email [[email protected]] describing your issue to them.
Also Read: How To Find Someone On TikTok Without A Username
Frequently Asked Questions (FAQs)
Some frequently asked questions related to the topic are taken from the internet.
Why Is My TikTok Text-To-Speech Not Working?
TikTok Text-to-speech may not work for several reasons such as internet connection, cache corruption, device issues, etc. To understand more about this problem and find the appropriate solutions, refer to this article ‘TikTok Text-To-Speech Not Working’.
Why Is My TikTok Phone Number Already Registered?
It can be a mistake from TikTok’s [part or your phone number has already been used on TikTok. Along with these possibilities, there are various causes for this issue. Read more about this issue and probable solutions in ‘TikTok Error: TikTok Phone Number Already registered ‘.
How To Unsuspend Your TikTok Account?
There are many different solutions on how to unsuspend your TikTok once it gets suspended. read more about it in this ‘How To Unsuspend Your TikTok Account?’ article.
In Conclusion
Lastly, there you go these are the methods to solve your issue “Unfortunately app has stopped” and besides following the methods above you can solve another issue that you face on TikTok.
We have provided complete information about the methods to solve your problem. We hope the TikTok keeps crashing problem is solved.
Besides, if you have any questions regarding this issue or article, you can leave a comment in our comment section below. We will try to solve your problem.
And if you want more helpful guidance on TikTok, you can visit TikTok Tips from our official website Online Help Guide.
Thank You.
