Are you experiencing issues with Instagram highlights not loading? If so, you’re not alone. Many Instagram users have encountered this problem, which can be frustrating if you try to showcase your best content on your profile. The interesting news is that there are ways to fix Instagram highlights not loading.
Answer:
To fix Instagram highlights not loading, check the internet connection, update the app, uninstall and reinstall, clear the cache, restart the device and app, disable VPN/proxy, enable save to archive, turn on airplane mode, or contact Instagram support.
And in this article, we’ll explore ten effective solutions. Following these tips, you can troubleshoot the problem and quickly get your highlights back up and running.
Why Is Instagram Highlights Not Loading?
There can be various reasons why Instagram highlights may not be loading. Here are some of the possible causes:
1. Poor Internet Connection
Like other online content, Instagram highlights require a stable and reliable internet connection to load correctly. If your internet connection is weak, intermittent, or unstable, the content may not load or may load slowly. Try switching to another network or resetting your internet connection to resolve this issue.
2. Outdated App Version
Instagram updates its app regularly to improve performance, fix bugs, and add new features. If you’re using an outdated or un-updated version of the app, some features, including highlights, may load incorrectly. Check if you have the latest app version installed from your App Store (iOS) or Google Play Store (Android).
3. App Cache And Data
The cache and data stored in the Instagram app can sometimes become corrupted or outdated, causing issues with the app’s performance. Try to clear the cache and data of the Instagram app to see if it fixes the problem.
You can do this by visiting your device’s settings, finding the Instagram app, and clearing its cache and data.
4. Server Issues
Instagram servers may sometimes experience technical difficulties that can cause issues with highlights not loading. It is a rare occurrence, but it may happen occasionally. If you doubt that this is the issue, you can check Instagram’s official status page or social media accounts to see any known issues with the app’s servers.
5. Corrupt App Files
If some of the Instagram app files are corrupt, it may cause issues with highlights not loading. Uninstalling and reinstalling the Instagram app can help fix this issue. It will replace all app files with new ones and may resolve any issues with corrupt files.
6. Device Issues
In rare cases, device-related issues can cause problems with Instagram highlights not loading. First, check your device settings to ensure that there are no issues with storage, memory, or other settings that could affect the app’s performance. You may also try restarting your device to see if that fixes the issue.
Also Read: How To Make Instagram Highlights Private?
10 Ways To Fix Instagram Highlights Not Loading
Now that we know the reasons behind Instagram highlights not loading, here are some ways to fix the Instagram highlights not loading:
1. Check Your Internet Connection
A poor internet connection can cause Instagram highlights not to load. First, ensure you’re connected to a stable network, and try resetting your internet connection. A poor or unstable internet connection may cause the issue. You can check your internet connection by:
For iOS:
- Swipe down to the bottom of your screen to access Control Center,
- Look for the Wi-Fi or cellular data icon to see if you’re connected to a network,
- You’re not connected to a network if the Wi-Fi or cellular data icon appears grey.
For Android Devices,
- Swipe down from the top of the screen to access the Quick Settings menu,
- Look for the Wi-Fi or cellular data icon to see if you’re connected to a network,
- You’re not connected to a network if the Wi-Fi or cellular data icon appears grey.
2. Update Your Instagram App
If you’re using an outdated or un-updated version of the Instagram app, update it to the latest version available in the App Store (iOS) or Google Play Store (Android).
However, you can go through these general steps to update the Instagram app on your device:
For iOS:
- Open the App Store on your iPhone,
- Tap on your profile picture at the top right corner,
- Scroll down to see the list of apps that need updates,
- Find the Instagram app and tap the “Update” button.
For Android:
- Launch the Google Play Store on your Android device,
- Tap on the hamburger icon, which is at the top left corner,
- Choose “My apps and games” from the given menu,
- Find the Instagram app and tap the “Update” button.
Remember that the specific steps may vary slightly depending on the version of the App Store or Play Store you are using, and you may need to enter your password or use biometric authentication to confirm the update.
3. Uninstall Instagram App
If updating Instagram doesn’t fix the issue with your highlights, the next step is to uninstall the app from your phone. Uninstalling Instagram will not delete your account or any posts; it will only remove the app from your device.
For iOS:
- Long press on the Instagram app icon until it starts shaking,
- Tap on the “X” icon that comes on the top left corner of the app icon to delete it,
- Alternatively, you can go to “Settings”> “General”> “iPhone Storage”> “Instagram” and tap on “Delete App.”
For Android:
- Long press on your Instagram app on your home screen or in the app drawer,
- Tap on “Uninstall,”
- Alternatively, open the Google Play Store, search for Instagram, and tap “Uninstall.”
By uninstalling Instagram, you can remove any corrupted files or settings affecting your highlights. After uninstalling the app, you can reinstall it from your App Store (iOS) or Google Play Store (Android) and log in to your account to check if the issue has been resolved.
4. Clear The Cache And Data
Clearing the cache and data of your Instagram app can sometimes fix issues with highlights not loading. Here are the detailed steps to clear cache and data for the Instagram app on iOS and Android devices:
For iOS:
- Go to your device’s settings and tap on “General,”
- Scroll down and tap on “iPhone Storage” or “iPad Storage” (depending on your device),
- Wait for the list of apps to load, then find and tap on “Instagram,”
- Tap on ‘Offload App” to remove the app and its data from your device, or tap “Delete App” to completely uninstall the app and its data,
- If you offload the app, you can reinstall it from the App Store, and it will clear the cache.
For Android:
- Go to your device’s settings and tap on “Apps and notifications,”
- Find and tap on “Instagram” from the list of apps,
- Tap on “Storage & cache,”
- Tap on “Clear cache” to remove the app’s cache,
- If you want to clear all data associated with the app, tap on “Clear storage” or “Clear data,”
- Note that this may delete all app data, including your login credentials, and you will need to log in again when you reopen the app.
Please remember that clearing the cache and data will log you out of the Instagram app and delete any temporary files causing issues. However, it will not delete your Instagram account or any permanent data associated with it, such as your photos or followers.
5. Restart Your Device
Restarting your phone or tablet can sometimes fix issues with the Instagram app on your device. Here are some of the steps to restart your device on iOS and Android:
For iOS:
- Press and hold the side button of your phone (on the right side) and one of the volume buttons at the same time,
- Keep on holding both buttons until the “slide to power off” slider appears on the screen,
- Swipe the slider to the right to turn off your device,
- Wait for a few seconds, then press and hold the side button again until the Apple logo appears on the screen,
- Release the button and wait for your device to restart.
For Android:
- Press and hold the power button on your device,
- When the power options menu appears on the screen, tap on “Restart” or “Reboot,”
- Wait for your device to shut down and restart.
If your device is frozen and unresponsive, you may need to perform a forced restart instead:
Restarting your device can help fix issues with the Instagram app or your device’s internet connection by clearing temporary data and refreshing system processes.
6. Restart The Instagram App
You must restart the Instagram app for it to run smoothly if there are some issues with the app.
Here are the steps to restart the Instagram app on both iOS and Android devices:
For iOS:
- Find the Instagram app and preview and swipe up on it to close the app,
- Please wait a few seconds, then tap on the Instagram app icon to restart it.
For Android:
- Open the Recent Apps screen by tapping the square navigation button or swiping up from the bottom of the screen and holding your finger in place,
- Find the Instagram app preview and swipe it left or right to close it,
- Please wait a few seconds, then tap on the Instagram icon to restart it.
By closing and reopening the Instagram app, you can restart its processes and clear temporary data that may be causing issues. However, if the app continues to have problems, you may need to try other issue-solving steps, such as updating, uninstalling the app, or clearing its cache and data.
7. Disable The VPN Or Proxy
If you’re using either a VPN or a proxy, try disabling it to see if it fixes the issue with highlights not loading. Here are some of the steps to disable VPN or proxy in iOS and Android devices:
For iOS:
- Go to your device’s settings and tap “General,”
- Scroll down and tap on “VPN” or “Profiles,”
- Tap on the toggle switch next to the VPN or proxy to turn it off,
- If prompted, enter your passcode or Touch/Face ID to confirm.
For Android:
- Go to your device’s settings and tap on “Network & Internet,”
- Tap on “VPN” or “Proxy” (depending on your device and Android version),
- Find the VPN or proxy you want to disable and tap on it,
- Tap on the toggle switch next to “Connect on Demand” or “Always-on VPN” to turn it off,
- Confirm that you want to disconnect to turn off the VPN or proxy if prompted.
Disabling VPN or proxy can help resolve issues with the Instagram app or your device’s internet connection, especially if the VPN or proxy is causing interference or blocking certain features or content.
If you need to use a VPN or proxy to access certain websites or services, disable it only for the Instagram app or add Instagram to the VPN or proxy’s allowlist.
8. Enable Save To Archive
You must enable the Save to Archive feature to ensure that Instagram highlights function correctly. This setting automatically saves your stories to your archive, allowing you to add any past story to your highlight later. Without this setting enabled, you won’t be able to use Instagram highlights.
To check if Save to Archive is enabled, follow these steps:
- Launch the Instagram app,
- Go to your profile screen,
- Tap on the hamburger icon, which is in the top right corner of the screen, to open the menu,
- Select “Settings,”
- Go to “Privacy” and then select “Story,”
- Turn on the toggle which is next to “Save to Archive.”
By following these steps above, you can ensure that your Instagram stories are saved to your archive and that you can use them to create highlights.
9. Turn On The Airplane Mode
Another way to solve the network-related issues that may hamper your Instagram highlights is to turn on airplane mode. If you do it, all network connections will turn off on your phone.
Here are some of the steps to turn on airplane mode on iOS and Android devices:
For iOS:
- Go to your device’s control center by striking below from the top right corner of the screen (on iPhone X or later) or swiping above from the bottom of the screen (on earlier iPhone models),
- Tap on the airplane mode on your phone to turn it on,
- The airplane mode icon will turn orange to indicate that airplane mode is active,
- Wait for a minute, then tap on the airplane mode icon once more to turn it off,
- The icon will turn white to indicate that airplane mode is inactive.
For Android:
- Go to your device’s settings and tap on “Network & Internet,”
- Find the “Airplane mode” option and toggle the switch to turn it on,
- Your device will turn off all the network connections,
- Wait for a minute, then toggle the switch again to turn off airplane mode,
- The phone will restore your network connections.
By turning on airplane mode, you can temporarily disable all network connections on your device, which can help resolve network-related issues affecting your Instagram highlights.
Once you turn off airplane mode on your phone and reconnect to your network, launch the Instagram app and check your highlights to see if the issue has been resolved.
10. Contact Instagram Support
If none of the above solutions help resolve your issue with Instagram highlights, your last resort would be to contact Instagram support. You can contact them through the “Report a Problem” option in the app’s settings or by visiting the Instagram Help Center on their website.
When reporting a problem, be sure to give as many specifications as possible about the issue you’re facing, including any error messages you’ve received and steps you’ve taken to try to fix it.
Instagram’s support team may take some time to get back to you, so be patient and check your email for any new updates or requests for additional information.
Also Read: Cool And Aesthetic Names For Instagram Highlights
Frequently Asked Questions (FAQs)
Some frequently asked questions about fixing Instagram highlights not loading and other issues regarding Instagram are as follows:
Does Deleting My Instagram Account Fix The Loading Problem?
No, deleting the Instagram account will not fix the loading problem.
Can I Use A Different Device To View Instagram Highlights While I Work To Fix The Problem On My Phone?
Yes, you can use a different device to view the Instagram highlights while you work to troubleshoot the problem on your phone.
Will My Stories And Photos Be Deleted If I Remove The Cache?
No, clearing the cache on your device or app will not delete your photos and stories.
Why Did My Instagram Highlights Vanish?
Your Instagram highlights might have vanished because of a bug inside your phone or an error in the Instagram app.
Can A Shaky Internet Connection Interfere With Instagram Stories Loading Time?
Yes, Instagram highlights and stories sometimes malfunction due to sluggish or unpredictable internet connections.
Conclusion
In conclusion, if you’re experiencing issues with Instagram highlights not showing or loading, there are several ways to fix the problem. Updating, clearing the cache and data, restarting your device, disabling VPN or proxy, enabling the “Save to Archive” setting, turning on airplane mode, uninstalling and reinstalling the app, and checking for network issues are all potential solutions.
By trying these various methods, you can hopefully resolve the issue and get your Instagram highlights up and running again. Remember, if all else fails, don’t hesitate to contact Instagram support for additional assistance.
