How to Fix Instagram Not Loading Issue [10 Methods 2022]

Instagram wins the heart of millions of people worldwide with its fast, secure, and exciting features. But, sometimes gives pain to users with unexpected minor error and issues. Recently some users reported that their Instagram not loading pictures, videos, new posts, stories, messages, and more. They also find the app is crashing and not working suddenly without any errors or warning.

Most of the time, restarting Instagram or updating the app can solve the above problem. Moreover, you can also check your internet connection and clear out the app cache. But, more often, the solution can be a little bit different.

That’s why I have combined all available solutions together in this article to fix Instagram not working, loading, or crashing problem.

Make sure to read the complete article.

How to Fix Instagram App Not Working or Loading?

There are two methods to solve Instagram not loading, refreshing or working problem. One is by troubleshooting your device issues, and another one within the app itself.  This is why because the malfunctioning of Instagram can be from both device and the app.

How To Fix Instagram Install Proble...
How To Fix Instagram Install Problems on iPhone

Now, here are the below troubleshooting guide to fix any Instagram issues which you are experiencing on your mobile device.

Device Solution

Check Your Internet Connection

The first thing to fix Instagram not loading or crashing issues is to examine your internet to which you are connecting in your device. When you have a poor Wi-Fi network, then it will take time to load all the features of Instagram, including chat messages. So, check your connection; if it’s slow, then call your ISP (Internet Service Provider) to solve it.

If you are using your home router, then you can also unplug your router wire for 15 seconds and re-plug in. It may help to improve your Wi-Fi connection.

Close and Open Your Device

When the issue lies in your device, then you have to completely turn off your device and re-open it. This will fix minor crashes while you are accessing the Instagram app.

Now, simply press your power button to turn off your device.

Examine Data and Network

Do you have a habit of checking your mobile data plan? If no, then you must. When you are out of data, then you will find your Instagram not loading problem. That’s why either renew your data plan or switch to your home Wi-Fi network.

Besides, if the issue is on your device network, then simply reset your network settings and check whether your Instagram problem is solved or not.

Android Device

  1. Go to your device settings.
  2. Tap on Connection and Sharing.
  3. Next, tap on reset Wi-Fi, mobile & Bluetooth.
  4. Finally, confirm your changes.

IOS Device

  1. Go to your device settings.
  2. Tap on General.
  3. After that, tap on Reset option.
  4. Finally, tap on Reset Network Settings.

Enable Permission

If you haven’t given Permission for your device to access Instagram features, then you will have trouble loading Instagram. Remember, it is necessary to provide Permission if you want to use Instagram on your device.

Android Device

  1. Go to your Device settings.
  2. Tap on Apps option.
  3. Next, tap on Permission.
  4. Locate Instagram and enable all Permission

Update Device OS

When an app is not compatible with the device, then it will cause a problem. There, either app will stop working, or there will be an unidentified error in its features. This might be the same case in Instagram too. Maybe your device doesn’t support the latest version of Instagram if you have recently updated it.

So this is how you update your device.

Android Device

  1. Open your device settings.
  2. Locate and open About phone section.
  3. Next, check for an update.
  4. If there is one, then update your device.

IOS Device

  1. Tap on Settings icon from the home screen.
  2. After that, scroll down and tap on About device.
  3. Next, tap on Software update.
  4. Now, if there is an update available, then update your device.

App Solution

Restart Instagram App

To fix Instagram not working or crashing issue, you can try restarting the Instagram app. This will start the app server from the start and also may help to solve your issue.

For this, completely close your Instagram app even from the multitasking section and re-open it. After that, check the feature which you are having trouble with. If it still doesn’t work, then move to next method.

Clear Cache and App Data

We download an app from the store and use it for a long time unless we face some issues with it. By doing this, the app store too many cache files and data. When your cache is full, then it starts malfunctioning some of the app features. That’s why it is recommended to clear the app cache from time to time (only if you have a storage problem).

But remember, you have to re-sign into your Instagram account once you clear out its cache.

Android Device

  1. Go to your device settings.
  2. Tap on Manage app or Apps.
  3. Locate and open Instagram app.
  4. Next, tap on clear cache.

IOS Device

Clearing the Instagram cache on an iPhone device means completely delete the app. There is no such option in IOS to clear out an Instagram app. That’s why if you want to clear the Instagram cache in IOS, then delete the app.

Update Instagram App

If you are using an outdated version of the Instagram app, then it’s time to update if you want to fix Instagram not loading, working, crashing issues. Instagram’s old features may not work once there is a new update available.

So, this is how you update your Instagram app.

Android Device

  1. Open the Google Play Store from your device.
  2. Tap on the three horizontal lines from the upper left corner of the screen.
  3. There, tap on the My Apps & Games option.
  4. You can update your app from two sections. If there is a new update for the Instagram app, then you can find it in the Updates section. From there, you can update the app. Otherwise, go to the Installed section and manually update your Instagram app.

IOS Device

  1. Open the App Store.
  2. Tap on Today, which is located at the bottom side.
  3. Now, tap on your Profile Icon from the top section.
  4. Under the Available Updates section, check for an Update for Instagram.
  5. If there is one then, tap on Update. If you also want to update your other entire apps, then tap on Update All.

Reinstall Instagram App

If none of the above methods works, then you can delete the app completely and reinstall it from the store. This time, you may have a problem with the app itself, not with your device or app features.

So, uninstall the app from your device and re-download it.

Download Instagram for Android

Download Instagram for IOS

Switch to Instagram Web

Alternatively, if you have way too much problem with an official mobile version of the Instagram app, then you can use an Instagram web. This is a web version of Instagram, which you can access using any browser you are using.

You can find all the exact same features on the Instagram web, just like in the official app. But, there is no option to upload your image on both Instagram feed and stories. Apart from that, you can have all the fun.

Frequently Asked Questions

Can You Change Display Name in Instagram?

Yes, you can change the display name on Instagram. But you have to wait for few days until you make a decision to again change it back.

Is Instagram Down?

No, Instagram is not down. If this ever happens then, Instagram will let you know. Besides, you can also check the online status of Instagram using Down Detector.


Finally, Instagram is probably the most fun social media app which you can have on your device. Just share your current moment and also become a celebrity through your unique content. But, when Instagram is not loading, working, or crashing, then follow the above-mentioned methods to fix it in no time.

If you have any queries regarding Instagram, then feel free to ask in the comment section.

Leave a Comment