If you are a user on Discord who enjoys this platform daily as well, you may have sometimes faced certain technical issues. Though the servers on Discord rarely face problems, if you are facing any issue, then we have a guide on why Discord is not working.
Discord may not be working for multiple reasons, possibly from the app itself or your device. Cache files and corrupted systems could be another reason for Discord not working on your device. You can read the article further to know your issues and head on further even to know how to fix some basic issues with Discord that can be handled.
With Discord, you can easily stay in touch with people who are important to you without ever having to leave your app. However, there have been recent reports that Discord is not working for some users. While the reason for this is not yet known, there are several steps that you can take to try and fix the issue.
What Is Discord
Discord is a multi-sharing platform where users can come together and communicate using this platform. This application is a communication platform for gamers that lets you easily voice chat, share photos and videos, and join channels with your friends. Discord is free and secure, making it the perfect communications tool for gamers of all levels. Discord also supports rich media, so you can share your best gaming moments without ever having to leave the app.
Features In Discord
As a user, you might be curious about the features that Discord provides and what happens to these features when Discord is not working. There are various issues that can come up when Discord is down with any of the features that Discord provides its users with.
- Video Backgrounds
- Chat, text, voice, and video call with your friends and other streamers
- Screenshare on Discord.
- Multistream with your friends on the Discord platform
- You can go live through the Discord platform
- Create channels and servers that other users can join. Both public and private servers.
- Discover different servers that are on the platform.
- Use overlays and gamer and streamer modes.
- Add other interesting features to your overall Discord experience.
Why Discord Is Not Working [8 Reasons]
If you want to access all the features on Discord and cannot do so, then it can be due to multiple issues. You may get issues with your video, text, sound, and mic not working. Specific reasons cause all these issues, and we have listed all the possible reasons why Discord is not working on your device.
Weak Internet Connection
The Internet is the first reason why your Discord might not be functioning well. Running Discord on your device as a downloaded application or through your browser both requires a stable internet connection. So, check your internet connection for Discord to work smoothly on your device. If it is still lagging, then you will need to fix this issue first.
Discord App Data
Another issue that could cause a lag in your Discord is a lot of cache files. Though the cache files on an application are helpful to load the application faster, they can also cause problems. If you have an overload of cache, then it will cause more harm than advantages. So, this could be something else you can look into to check if your Discord is not working.
Low Space On Your Device
Mostly in android devices, lack of space becomes a major problem with time. For example, when Discord can not get enough space it needs to operate, it can start getting glitchy and slow and often crashes immediately.
A proxy is an intermediary between your web browser and any server. Having a proxy helps to store the data that is sent to your computer. However, if the proxy sends any corrupted data into your device, then it can cause troubles with your Discord. Discord will start to lag and not function well on your device or the browser application that you are using.
Firewalls are the protective measures for your device. Discord is sometimes seen as a virus and malware due to the nature of its working. So, if you are having issues with Discord, then disable your firewall before you open the Discord application. This may help with opening your application and allowing it to run on your device.
Outdated Discord App
If you have an outdated Discord app, then it will not function very well. Since Discord updates its platform from time to time, having an outdated app means a lot of its features and functions might not run well on your device. So, always update your application to the newest version to get the most out of the experience on the platform.
Device Not Being Updated
When the device isn’t up to date with its recent software update, it can often cause difficulties in operating Discord. As Discord is optimized to operate in a newer version of the software, an older version might create some issues, such as; Discord not opening, slower speed of messages getting loaded, calls not connecting, Discord not showing contact names, Discord voice messages not working and many more.
Discord Is Down
The final reason could be if Discord itself is down and not functioning properly. Sometimes, the servers that you are trying to access could be down. In such a case, you can first check if Discord is down by visiting either Down Detector or Discord Status to know if this is the issue. If Discord is indeed down, then you will have to patiently wait till the issue is fixed from their end.
Ways To Fix Discord Not Working [ 12 Possible Fixes]
We have listed all the possible reasons why your Discord could be malfunctioning. However, knowing your issue is only the first step. You will also need to know how to fix the issue at hand. So, we have a guide to all the ways in which you can fix the issues with Discord if it is not running or functioning on your device.
- Restart Wifi Connection
- Switch To Mobile Data
- Connect To Better Internet
- Close And Re-Open The App
- Clear Discord Cache Files
- Force Stop Discord
- Disable Proxies
- Log Out And Log In From Discord
- Update Discord
- Re-Install Discord
- Update OS Of Your Device
- Get In Touch With Discord Help Center
Restart Your Wifi Connection
If you think your internet connection is the problem, follow the steps below to solve it:
Step 1: Open The “Settings”
On your smartphone( iOS or Android), Launch your default “Settings” app on your devices by just tapping on it.
Step 2: Tap On “Wi-Fi.”
Once you open the “Settings” app, you should see a tab saying “Wi-Fi”(which differs from software and the type of device you have, but Wi-Fi will be a common word).
Step 3: Turn Off The Wi-Fi Network
Once you open the “Wi-Fi” tab, you will be taken to the “Wi-Fi” menu and will be shown the option to enable or disable it.
Step 4: Turn On Your Wi-Fi
Restarting doesn’t mean you turn your wifi off and on within seconds; make sure to wait for a minute or so, which will be some time for your device to process the data and give you a better experience.
Doing this should restore your current network settings if it doesn’t change your Wi-Fi connectivity. If so, you should unplug the power cord you are working on or discontinue your router’s power supply. Then, wait for a minute before turning the router back on.
Switch To Mobile Data
Are you getting enough Wi-Fi signals on your device? Does your network signal is disconnecting over and over again? If so, it will interrupt your device’s app performance.
If your internet is slow, then it will be hard for Discord to send and receive messages. And this is where you will say my “Discord voice message not working.” So, here you can switch to your mobile data.
Step 1: Open Settings
First, open the settings (gear icon) on your device.
Step 2: Look For Mobile Data
Next, search for mobile data within the settings. You can also swipe down on your homepage to get the mobile data option on the grid.
Step 3: Turn On The Mobile Data
Turn on the mobile data by pressing on it.
Connect To Better Internet
As we discussed earlier, you will need a good internet connection for Discord to run smoothly on your device. So, always make sure you are connected to the internet when using Discord. If you still have an issue, then you can switch to mobile data if you are running Discord on your phone.
Close And Re-Open The App
Closing and restarting the Discord app is the first common thing that you can do if you are having trouble with any apps. So, this will also work for the Discord app.
To Reopen The App, You Need To:
Close your Discord app and remove it from the card deck of the recently used app.
Simply reopen the app.
To Reload The Website:
You just need to type discord.com in the search bar and click enter. This will reload your website.
When you close and re-open the app, then it will restart the app server, which will fix common bugs and errors. This can also help to solve the Discord voice message issue.
Clear Discord Cache Files
If the issue with Discord on your device is due to cache files, then you can clear these files on your device.
Clear Cache Files Of Discord On PC
Follow the steps below to clear cache files on Discord on PC.
Step 1: Go To The Run
Press the Windows Key and R key at the same time. Run will then open up.
Step 2: Type In Command
There, type in %appdata% and press on Ok.
Step 3: Delete Discord Folder
From the file that opens up, look for the Discord folder. Then, Delete the folder.
Step 4: Launch Discord
Finally, launch Discord to access it again with the cache files all cleared up.
Steps To Clear Discord Cache in Mobile
The steps to clear Discord cache in mobile are below.
Step 1: Go To Device Settings
First, go to your device settings by tapping on the Gear Settings Icon.
Step 2: Go To Apps
In settings, go to Apps.
Step 3: Manage Apps
Go to the Manage Apps option.
Step 4: Tap On Discord
From the list, tap on the Discord App.
Step 5: Go To Storage
Within the Discord app settings, choose the Storage option.
Step 6: Clear Cache
Finally, tap on Clear Cache to clear all the unwanted cache files in your Discord.
Force Stop Discord
If you are still having recurring issues with the Discord application, then you can force stop the app and open it back up again. To do this on the desktop, follow the steps below.
Step 1: Press Ctrl +Shift +Esc
The first step is to press the Ctrl +Shift+ Esc command on your keyboard.
Step 2: Tap On Discord
Then, tap on the Discord option.
Step 3: End Task
From the bottom right corner, choose the option to End Task.
Step 4: Open Discord Again
Finally, you can open the Discord app again to let it run fresh and new.
To fix the issue of the proxies that were mentioned earlier, you can follow the given steps.
Step 1: Press Windows Key
First, press the Windows Key on your device. There, type in the Control Panel and hit enter.
Step 2: Go To Internet In Control Panel
Next, from the control panel, click on the Internet option.
Step 3: Get To LAN Settings
From the options that come up, tap on the Connections tab from the upper side. Next, click on LAN Settings from the Local Area Network Section.
Step 4: Unlink Proxy Server
Finally, you can uncheck the Use A Proxy Server For LAN option from the proxy server.
Step 5: Click OK
Finally, tap on OK to disable proxies in your device.
Log In And Log Out
You can also log in and log out of the Discord application to see if it works better in the second login. When you log in and log out again then, the application will reboot, so the issues from the previous run may stop. To log out from Discord, go to settings and log out from there.
To use an updated version of the Discord app, you will need to update the application if auto-update is not there on your device.
Go to your App Store or Google Play Store on your device and go to the Discord app. From there, choose the update option from the right side of the screen.
Steps To Update Discord On Android Device
The necessary step to take while updating Discord on an Android Device is below:
Step 1: Launch Play Store
Open the Google Play Store on your smartphone.
Step 2: Search Discord
Simply click on the search bar at the top of your screen, “Google Play” is written there. Search for Discord.
Step 3: Update Discord
Click on Discord, and if any update is available, click the Update button. Your Discord will update soon.
Step 2: Click On the three horizontal lines “≡”
Tap on the three horizontal lines “≡” from the upper left corner of the screen.
Step 3: Tap On “My Apps & Games”
You should find a “My Apps & Games” option; tap on it.
Look for the “Updates Section,” and if there is a new update on Discord, you will be able to find it there.
Step 4: Update Discord
If you discover Discord within the “Update Section,” you should just simply update Discord.
Steps To Update Discord On iOS Device
Many people might have a problem while updating Discord on their iOS devices. If you are one of them, then following the step below will be the right thing to do:
Step 1: Open App Store.
On your iOS Device(iPhone or iPad), open App Store.
Step 2: Click On The Profile Icon
Now, search for your profile icon in the highest right section and click on it.
Step 3: Update Discord
You’ll find the list of apps waiting to be updated. Scroll down until you find Discord.
If you discover Discord on the list, then tap on “Update.” If you have the will to update other remaining apps, too, then just simply tap on Update All.
Once you have the updated version of the Discord application on your device, then it must run better than previously.
If none of the options given above work, then you will have to reinstall Discord. You can again log in with your previous credentials to access your account on Discord.
Process To Re-Install Discord for Android
The steps to re-install Discord for Android is very similar to updating Discord; just the end is a little different. The steps to re-install Discord for Android are below:
Step 1: Open Play Store
Open the Google Play Store on your device.
Step 2: Click On The Search Bar
Tap on the Search bar as “Google Play.”
Step 3: Search For Discord
Type Discord on the Search bar.
Step 4: Click On Discord
After you search for Discord, the app will come at the top. Tap on Discord.
Step 5: Uninstall Discord
Click on the Uninstall button and wait.
Step 6: Reinstall The App
Now, click on the Install button. Done.
Steps To Re-install Discord For iPhone
Step 1: Open App Store
Open the App Store on your device.
Step 2: Type Discord
Type Discord on the Search bar.
Step 3: Tap Discord
Open Discord by tapping.
Step 4: Remove The App
Click on the Remove button and wait.
Step 5: Click On Get Button Or Cloud Button
Now, click on the Get button or cloud button. Done.
Apart from this, you can also long-tap on the Discord icon from a home section and choose to uninstall option. Then you have to search for Discord on App Store manually.
Update Your OS Of Your Device
Steps To Update On Android Devices:
Even though it is easy to update applications, some people sometimes have a few problems with the process. Therefore, to update WhatsApp on your Android device, follow the steps below:
Step 1: Launch Your Settings App
Search for the settings application and open the settings on your android device.
Step 2: Open the “About Device” Section
Till you see the “About Device” option, search down the options, and once found, click on it.
Step 3: Look For OS Update
Now, just in case you have an option of a Software update available, tap on “Software Update.”
Some devices can automatically update themselves whenever one is offered if the owner has got the Auto-update option enabled on their device.
Steps To Update On An iOS Device
Step 1: Open Settings
Go to your device settings just by clicking on it.
Step 2: Open The General Section
Inside your settings app, there you should find a “General” option; click it.
Step 3: Look For Option Of Software Update
You’ll find an option of “Software Update” right below the “About” section; click the “Software Update” option.
There check if any iOS update is being offered and if there is an update available, click the “Download and Install” option.
You can activate auto-update by enabling “Automatic Updates,” which you simply will find on the highest part of your screen.
Can You Get Banned On Discord?
The most common reason for being banned from discord is spamming. This means sending too many messages or posting too many links in a short period of time. Another reason for being banned is using discord to advertise or promote other services.
Additionally, discord prohibits bullying, harassment, and hate speech. So if you’re caught engaging in any of these activities, you could be banned from the app.
Finally, discord reserves the right to ban users for any other reason, such as not properly labeling NSFW channels, organizing hate crimes, sharing pornography, or doing anything illegal, so it’s best always to read the rules and regulations.
Frequently Asked Questions
Some frequently asked questions on why Discord is not working are below.
Why Is Discord Not Working On My Phone
If your Discord file on your device gets corrupted, then it is not going to run on your phone. So, you will need to reinstall the Discord application and install it again. Check the issues that are mentioned overhead in the article and the ways to fix these issues if the problem persists on your Discord.
Why Is My Discord Mic Not Working?
If your mic is not working on Discord, then you can check both your device’s sound settings and the sound settings in Discord as well. If the problem persists, then it can be from connection problems or because the mic itself is at fault.
In conclusion, there can be multiple issues that are causing the problem with your Discord. You need to see which issue is causing your problems and then fix the issue. Sometimes, the issues can be from external reasons, such as your device itself. So, be mindful before you choose the option to disable firewalls and proxies. Check into the issue and go forth with it.