Whatsapp is a cross-platform messaging and voice-over IP, and it is the third most used application and most popular application in the world. WhatsApp allows its users to send text messages & voice messages, make voice & video calls, and share images, user locations, documents, stickers & emojis, and other media.
Answer:
Since there are huge numbers of WhatsApp users and its exciting features added to the app, you might see some errors while using WhatsApp. When you face problems like “Unfortunately WhatsApp Has Stopped Suddenly,” there is also a way to solve your error. You just need to identify what error you See. The causes can be:
1. Lots of cache Files,
2. Slow internet speed,
3. An old version of the application or OS,
and many more, but you can solve the bigger problem entirely by solving those simple problems.
Simple, you can download the WhatsApp application from “Google Play Store” on Android and “App Store” on iPhone. Once you download WhatsApp on your device using your user email address or phone number, you can create a new account. Similarly, today in this article, we will guide you to solve the error “Unfortunately WhatsApp Has Stopped Suddenly.”
What Are The Reasons Behind “Unfortunately WhatsApp Has Stopped?”
So, do you know what might be the reason behind you seeing this error “unfortunately WhatsApp has stopped suddenly”? Here are a few things that can cause this problem. But whatever the cause, if WhatsApp isn’t loading properly and is showing “unfortunately WhatsApp has stopped suddenly,” it can be really frustrating.
Slow Internet Speed
As WhatsApp is fully based on online sources, it is very important to have a good internet source or Wi-Fi connectivity. If the internet quality or the Wi-Fi status is poor or the internet is slow, then it will cause many problems while using WhatsApp. Some problems include the slow loading of messages, problems opening WhatsApp, WhatsApp saying “unfortunately WhatsApp has stopped suddenly,” WhatsApp not showing contact names, and many more.
Unnecessary Cache And Data Of WhatsApp
Cache data can affect an application a lot, both in a good way and a bad way. For example, when your app collects cache, it can be easier for the application to fetch all the needed data for a certain task. Similarly, when there are a lot of cache files, the storage might not be enough for the application itself to perform its own task smoothly.
Therefore, when you use WhatsApp and start having problems with the app, check and clear the cache if you find it necessary. Having too many cache files can lead to WhatsApp not showing contact names, WhatsApp status not loading, WhatsApp showing “unfortunately WhatsApp has stopped suddenly” along with other problems.
Low Space On Your Device
Mostly in android devices, lack of space becomes a major problem with time. For example, when WhatsApp can not get enough space it needs to operate, it can start getting glitchy, slow, and often crashes immediately. Similarly, lack of space can lead to WhatsApp showing “unfortunately WhatsApp has stopped suddenly” on devices.
Gmail Invalid Or Hacked
WhatsApp is currently facing problems for many users who cannot log in because their Gmail accounts are either invalid or have been hacked. This problem first appeared a while ago and has yet to be fixed.
WhatsApp has been facing many problems lately. The main issue seems to be that people’s accounts are being hacked. This leads to all kinds of issues for the users, such as not being able to access their messages, or even worse – WhatsApp not opening and WhatsApp showing “unfortunately WhatsApp has stopped suddenly.”
To make matters worse, WhatsApp doesn’t seem to be doing anything about it. The only advice they offer is to change your password, but that doesn’t do much good if your account has already been hacked.
Many people have taken to social media to express their frustration with the situation. Some have even threatened to switch to other messaging platforms because of it. It will be interesting to see how WhatsApp deals with this problem and whether or not they will be able to fix it soon.
Outdated WhatsApp Version
It is a common mistake for people who use WhatsApp on their smartphones, as not keeping Whatsapp updated can cause various issues such as; bugs not being fixed, which can result in the crashes of Whatsapp and glitches, problems adding people, problems with notifications not working properly, Whatsapp status not showing and so on.
Logged In On Multiple Devices
WhatsApp is facing issues due to people logging in on multiple devices. Many users are reporting that they are unable to send or receive messages on one of their devices because WhatsApp is still logged in on another device.
This is a problem because it means that users cannot access their messages on any of their devices until they log out of WhatsApp on all devices. This can be very inconvenient, especially if someone is trying to communicate urgently with someone else. This can cause WhatsApp to show, “unfortunately, WhatsApp has stopped suddenly.”
Bugs In WhatsApp
When you have bugs in your WhatsApp application, it can get very glitchy and often might not work as needed. Therefore, you can get issues like “unfortunately, WhatsApp has stopped suddenly” when you have bugs in your WhatsApp; simply delete your application and reinstall it. This will make your app bug free and should solve the problems.
False Date And Time
If your device’s primary date and time are not accurate with your local time, then it might create problems with WhatsApp. Similarly, due to the device date and time, you can see some issues on Whatsapp like while sending messages and photos, failing to show online status or recently online status, and many more.
Server Down Of WhatsApp
As many people use WhatsApp (nearly 2 billion), it can sometimes be hard for WhatsApp to keep its servers operating smoothly. Therefore, when the data is too much to process, the servers of WhatsApp can go down, which can lead to problems like WhatsApp not opening, WhatsApp showing “unfortunately WhatsApp has stopped suddenly,” and many more.
Unfortunately, WhatsApp Has Stopped [Possible Solution]
If you see that WhatsApp has suddenly stopped, you can follow the methods and steps mentioned below to solve the error. Let’s start!
Restart Your Device
Sometimes restarting your device is the best idea whenever you see a minor error on apps and devices. Because when we multitask, we forget to end all the tasks and open everything we need at the same time, so due to low space, low RAM, or hitting problem of device, we may feel some struggle/slow while using the app and this is cause error ” So, try not to multi-task app at the same time.
So, if you see such an error, first try to reboot/restart your device and try to use the WhatsApp application solo.
For Android Users:
Press and hold the power button until you see the restart. Now, tap on the restart, and your job is done.
For IOS Users:
Press and release the volume up and down key, and afterward, press the power button until the screen turns black.
Even after restarting your device, within a few minutes, if you again see “Unfortunately, the app has stopped,” then just restarting your device is not the solution.
Log Out And Log In To Your Whatsapp Account
There might be some minor issues with your account like the session expired or logged in on multiple devices, so you might see this error occurred “Unfortunately, the app has stopped.”
Once log out from your WhatsApp account and try to log in to your account, this might solve your problem.
Even after logging in back to your WhatsApp account, still within a few minutes, if you again see “Unfortunately, the app has stopped,” then jump to the next method mentioned below.
Clear All WhatsApp Cache And Data
We don’t notice, but some of the error is caused due to the cache files and data that is stored on our device. We should clear all the cache data within 60 days; this will help us to run the particular application smoothly.
So, if you don’t know how to clear the cache and data of a particular application, then you can follow step by step procedure mentioned below.
Step 1: Open Settings
Go to the Settings app on your device.
Step 2: Click App
Under Setting, go to the App.
Step 3: Open App Manager
Choose App Manager.
Step 4: Select WhatsApp
Now, choose WhatsApp.
Step 5: Tap On Clear Cache
From the bottom, Choose to Clear the Cache.
Step 6: Clear All Data
Finally, tap Clear all data, and all your WhatsApp cache is gone.
Finally, after clearing all the cache and data of WhatsApp from your device, open the WhatsApp application, and again within a few minutes, if you see “Unfortunately, the app has stopped,” then clearing cache data is not the solution; jump to the next method.
Check Your Internet/Data Connection
In today’s generation, everyone has access to the internet or mobile data connection, but in a hurry, we don’t remember whether our internet connection or data is working or not.
We don’t notice that we are not connected to the internet connection; even sometimes, we are connected to the internet, we disconnect mistakenly. And even though we are sometimes connected, our internet is not working or is out of coverage area.
To solve your internet connection problem, simply follow the steps below:
Step 1: Open The “Settings”
On your smartphone( iOS or Android), Launch your default “Settings” app on your devices by just tapping on it.
Step 2: Tap On “Wi-Fi”
Once you open the “Settings” app, you should see a tab saying “Wi-Fi”(which differs from software and the type of device you have, but Wi-Fi will be a common word).
Step 3: Turn Off The Wi-Fi Network
Once you open the “Wi-Fi” tab, you will be taken to the “Wi-Fi” menu and will be shown the option to enable or disable it.
Step 4: Turn On Your Wi-Fi
Restarting doesn’t mean you turn your wifi off and on within seconds; make sure to wait for a minute or so, which will be some time for your device to process the data and give you a better experience.
So, you should check your internet connection before you make a call on Whatsapp. You can find various online and offline applications to check your internet speed. For example:
Step 1: Open Web Browser
Open any Web browser on your device
Step 2: Type Fast.com
Type fast.com on the search bar and click search.
Step 3: Wait For The Result
Typing fast.com will start the Test, and you will see your connection’s download and upload speed.
And if everything is fine with your internet and you can still not call someone, then follow the next method mentioned below.
So, you should check your internet connection before you send photos to your friends on Whatsapp because it uses an internet connection to get connected. If everything is fine with your internet or data connection and you can still not send photos, follow the next method mentioned below.
Allow WhatsApp To Use Data
If you don’t have an internet connection in your area, then just activating a data connection on your device is not enough; you have to allow WhatsApp to use data. If you are not allowed to use data, even if you turn on data, WhatsApp won’t use your data to get connected. So, make sure you have allowed WhatsApp to use mobile data connection.
If you are puzzled and thinking about what I am trying to say, then don’t worry; you can allow WhatsApp to use data connection from your device, follow the steps to do so.
Step 1: Open Settings
Go to your device Settings.
Step 2: Search And Open Manage App
Tap on the search bar and search for Manage App. Simply type Manage App and open manage app once you find it.
Step 3: Tap On WhatsApp
Inside the Manage app, scroll down, Search, and tap WhatsApp, among other apps.
Step 4: Click Restrict Data Usage
Now under WhatsApp, you will see various options. Tap on the Restrict data usage.
Step 5: Toggle The Data Usage
After that, turn off and turn on data usage. Done.
That’s it! This is how you allow the WhatsApp application to use data.
Check The Storage/Space Of Your Device
Check your device space from the Settings; if you see your device has low space, then this might be the reason why you are seeing this error “Unfortunately WhatsApp Has Stopped,” to solve this problem, create space on your device.
Either you can delete unnecessary “photos, videos or files” or remove not used applications from your device storage. If you decide to delete media from your device, then make sure you create a backup; otherwise, you will lose your data. You can also delete the unwanted application from your device-
Finally, after creating a space on your device, open the WhatsApp application; if again, within a few minutes if you see “Unfortunately, the app has stopped,” then the error is not because of your low space; you can try the next method to solve your issue.
Update Your WhatsApp Application
WhatsApp is one of the popular messaging applications, so we get updates within a few months and miss the latest version. Due to the outdated app, we face some issues, so if we want a bug-free application, we should be alert and check out for the new version and update the application.
To update your WhatsApp application, follow the steps mentioned below:
Steps To Update WhatsApp On Android Device
The necessary step to take while updating WhatsApp on an Android Device is below:
Step 1: Launch Play Store
Open the Google Play Store on your Android smartphone or tablet.
Step 2: Click On the three horizontal lines “≡”
Tap on the three horizontal lines “≡” from the upper left corner of the screen.
Step 3: Tap On “My Apps & Games”
You should find a “My Apps & Games” option; tap on it.
Look for the “Updates Section,” and if there is a new update on WhatsApp, you will be able to find it there.
Step 4: Update WhatsApp
If you discover WhatsApp within the “Update Section,” you should just simply update WhatsApp.
Steps To Update WhatsApp On iOS Device
Many people might have a problem while updating WhatsApp on their iOS devices. If you are one of them, then following the step below will be the right thing to do:
Step 1: Open App Store
On your iOS Device(iPhone or iPad), open App Store.
Step 2: Click On The Profile Icon
Now, search for your profile icon in the highest right section and click on it.
Step 3: Update WhatsApp
You’ll find the list of apps waiting to be updated. Scroll down until you find WhatsApp.
If you discover WhatsApp on the list, tap “Update.” If you have the will to update other remaining apps, then simply tap on Update All.
Try sending photos with your friends; we hope your problem is solved following these methods.
Re-install The WhatsApp Application
If you face any minor application issue, the best option is to re-install the application. You don’t have to think much about it; just uninstall and reinstall the app. So, here are the steps to reinstall the WhatsApp application.
Process To Re-install WhatsApp for Android
To re-install WhatsApp for Android, the steps are below:
Step 1: Open Play Store
Open the Google Play Store on your device.
Step 2: Click On The Search Bar
Tap on the Search bar as “Google Play.”
Step 3: Search For WhatsApp
Type WhatsApp on the Search bar.
Step 4: Click On WhatsApp
After you search for Whatsapp, the app will come at the top. Tap on WhatsApp.
Step 5: Unistall WhatsApp
Click on the Uninstall button and wait.
Step 6: Reinstall The App
Now, click on the Install button. Done.
Steps To Re-install WhatsApp For iPhone
Step 1: Open App Store
Open the App Store on your device.
Step 2: Type WhatsApp
Type WhatsApp on the Search bar.
Step 3: Tap WhatsApp
Open WhatsApp by tapping.
Step 4: Remove The App
Click on the Remove button and wait.
Step 5: Click On Get Button Or Cloud Button
Now, click on the Get button or cloud button. Done.
So these steps are to reinstall the WhatsApp application according to your device.
There you go; this is how you reinstall your WhatsApp application on your device. Now, open the WhatsApp application and log in to your account.
If, again, within a few minutes, if you see “Unfortunately, the app has stopped,” then just reinstalling the app is not the solution. Everything must be fine; you won’t be able to solve your problem. So, it’s better to contact customer support on WhatsApp; they will solve your issue.
Update Your OS Of Your Device
Not updating your OS on your Smartphone can lead to your entire device not working properly. Similarly, not updating your OS can cause bad effects on WhatsApp too, leading to WhatsApp showing “Unfortunately, the app has stopped.” Therefore, you should update the OS of your device timely, and you can do it by the steps below:
Update Your WhatsApp Application
WhatsApp is one of the popular messaging applications, so we get updates within a few months and miss the latest version. Due to the outdated app, we face some issues, so if we want a bug-free application, we should be alert and check out for the new version and update the application.
To update your WhatsApp application, follow the steps mentioned below:
Steps To Update WhatsApp On Android Device
The necessary step to take while updating WhatsApp on an Android Device is below:
Step 1: Launch Play Store
Open the Google Play Store on your Android smartphone or tablet.
Step 2: Click On the three horizontal lines “≡”
Tap on the three horizontal lines “≡” from the upper left corner of the screen.
Step 3: Tap On “My Apps & Games”
You should find a “My Apps & Games” option; tap on it.
Look for the “Updates Section,” and if there is a new update on WhatsApp, you will be able to find it there.
Step 4: Update WhatsApp
If you discover WhatsApp within the “Update Section,” you should just simply update WhatsApp.
Steps To Update WhatsApp On iOS Device
Many people might have a problem while updating WhatsApp on their iOS devices. If you are one of them, then following the step below will be the right thing to do:
Step 1: Open App Store.
On your iOS Device(iPhone or iPad), open App Store.
Step 2: Click On The Profile Icon
Now, search for your profile icon in the highest right section and click on it.
Step 3: Update WhatsApp
You’ll find the list of apps waiting to be updated. Scroll down until you find WhatsApp.
If you discover WhatsApp on the list, then tap on “Update.” If you have the will to update other remaining apps, too, then just simply tap on Update All.
Now try to send photos with your friends, we hope your problem is solved following these methods.
The Gmail Account No Longer Exists
Once confirmed that you have access to your Gmail account, it is working fine. Since we can also create a WhatsApp account using our Gmail account, if we have an error on Gmail, it can cause an error on the WhatsApp account.
If your Gmail is not working, then try to fix the problem of Gmail first. If you delete your Gmail account, then you might see this error.
So, once you confirm your Gmail account is working fine, try to use WhatsApp, and still, if you see an error “Unfortunately WhatsApp Has Stopped Error,” go to the last method mentioned below.
Get In Touch With WhatsApp Support
If non of the methods work, then you have to contact WhatsApp support to solve your problem because the error you are seeing is not because of your device. So, report your problem, and they will solve it within a few days.
Frequently Asked Questions
Why Is WhatsApp Call Not Connecting?
There might be various reasons behind the WhatsApp calls not connecting. So, take time and follow these five ways to solve calls not connecting on WhatsApp:
- Restart Your Device
- Check Your Internet Connection
- Grant Necessary Permissions
- Clear All WhatsApp Cache
- Reinstall or Update your WhatsApp
Why Is My WhatsApp Not Installing Or Updating On My Device?
There are various reasons why WhatsApp is not installed or updated on your device. For example: sometimes there might be some minor error with the application, an incompatible version, or due to the device you are using.
How to Hide Last Seen Status on WhatsApp?
You can easily hide your last seen status on WhatsApp by entering settings and managing your privacy. It is a very easy and simple process.
In Conclusion
Lastly, there you go; these are the methods to solve your issue “Unfortunately WhatsApp Has Stopped Error.” We have mentioned complete information about the methods to solve your problem; follow the step-by-step procedure.
Besides, if you have any queries or suggestions regarding this article, you can leave a comment in our comment section below. We are always here to solve your tech-related issues.
And if you want more helpful guidance on the WhatsApp Application, then you can go to the WhatsApp Tips from our official website Online Help Guide.
Thank You.
