Crunchyroll Not Working

Crunchyroll not working

Crunchyroll is a legal anime streaming platform that mainly focuses on broadcasting original and licensed anime shows/series and movies. Even though Crunchyroll is hugely popular, a fair amount of problems are reported by its users like difficulties in loading content, problems while logging in, and so on creating issues with Crunchyroll not working.

Despite Crunchyroll doing its best to create the best watching environment for its users, in the past few years, many people have reported many problems they face while using Crunchyroll. Some of the problems might be similar to problems you’re facing. These problems can be caused due to slow internet, lack of space, bugs in browsers, viruses in the device, and so on. If you wanna know more about the cause and solutions of the problems then you should look at the content below:

Table of Contents

Possible Issues With Crunchyroll Not Working

Given below are all the possible issues with Crunchyroll not working in your device. There are also the possible solutions you can apply with Crunchyroll not working.

Sudden Servers Being Down

As Crunchyroll has over 3 million users, its server tends to crash often which results in mass outrage of its users. In the Crunchyroll part, it tries its best to get the servers up ASAP and tries to maintain a stable server.

Taking Too Long To Load Videos

Due to various reasons, sometimes Crunchyroll takes a much longer time to load videos. This might be caused due to slow internet speed or servers not working properly. This can be a major issue for Crunchyroll as illegal websites can provide a better user experience than Crunchyroll.

Difficulties In Logging In

Many users have complaints that they are stuck in the loop of constantly saying “Oops! Something went wrong. Try again” and the login page. This happens often when a new episode of a huge anime is posted. Crunchyroll should try its best to avoid such problems.

Too Much Buffering

Most of the users of Crunchyroll would have faced this problem. Despite having a good internet speed, the videos keep buffering and sometimes won’t even load. This type of problem in such a large streaming platform is really bad but it isn’t faced by many people nowadays.

Bad Video Quality

Despite Crunchyroll’s claims of providing a minimum of 720P video streaming, the quality of the videos keeps getting low is what most users complain about. This is mostly due to Crunchyroll compressing the video so that people with average internet speed or below-average internet speed can also enjoy anime series and movies.

Problem Opening In Chrome

Despite Crunchyroll supporting most of the devices and browsers, sometimes user complains about Crunchyroll not opening in Chrome. This can be caused by various reasons at a time or a single reason which leads to Crunchyroll’s website not working.

Delay With Posting New Episode

As the problem of servers often going is very prominent, due to that releasing new videos also gets delayed. Normally, every episode gets released at a given time but some anime with a huge number of people watching can get delayed due to an abundant number of users.

Causes Of Crunchyroll Not Working:

Even though every problem might not have a fixed cause, we can easily state the reasons that might cause such problems. Some reason might cause 2-3 problems at once and sometimes, one problem can be caused due to various reasons.

Some of the possible causes of the above-mentioned problems are listed below:

Huge Traffic On The Site

As the number of users online increases the change of data overloading and the app or website crashing also increases. For example, when you eat an adequate amount of food you feel good and get energy but when you overeat, your body tends to reject some food and throw up.

It’s the same with the app or website too, as the website, cannot handle the operations on a huge amount and it creates problems within the website or even the app. In this case, we as a user can’t do much and should just wait for Crunchyroll to maintain its server soon.

Bad Internet Or Wi-Fi Connection

As Crunchyroll is primarily a video streaming platform, it requires a certain level of internet stability. If you have any doubt regarding your Wi-Fi speed or internet status then you should close and reopen your phone’s internet connection or Wi-Fi. If you have any confusion about how to do so then make sure to follow the following steps:

Step 1: Open The “Settings”

On your smartphone( iOS or Android) Launch your default “Settings” app on your devices by just tapping on it.

Step 2: Tap On “Wi-Fi”.

Once you open the “Settings” app, you should see a tab saying “Wi-Fi”( differs with software and the type of device you have but Wi-Fi will be a common word).

Step 3: Turn Off The Wi-Fi Network

Once you open the “Wi-Fi” tab, you will be taken to the “Wi-Fi” menu and will be shown the option to either enable it or disable it.

Step 4: Turn On Your Wi-Fi

Restarting doesn’t mean you turn your WIFI off and on within seconds, make sure to wait for a minute or so which will be some time for your device to process the data and give you a better experience.

Doing so should change the connectivity status of your device, but in case it doesn’t change your Wi-Fi connectivity I would suggest you turn off your router and restart it.

You can simply unplug the power cord or turn off the power supply, which will turn your router off. After that, wait for a minute before turning on your router back.

Bugs In The App

As an online streaming platform, the chances of bugs getting inside your device are very high. Due to this reason, many users have difficulties using the Crunchyroll app and even reported their device setting is slow due to this. Crunchyroll often releases software updates to fix bugs immediately after knowing about the bug.

Viruses Infiltrating The System

Viruses often end up getting into your apps when you use an untrustworthy VPN or ad blocker while using Crunchyroll. In such cases, clearing data or uninstalling the app and reinstalling the app will do the trick.

Lack Of Space

Most users forget that lack of space can cause a lot of harm to an app that is streaming an HD video. Users should make sure they have enough storage and ram to operate Crunchyroll smoothly without any lags or buffering.

Browser Not Being Updated

When an older version of the browser works with the latest version of Crunchyroll which is optimized for the latest version of the browser, some operations might not be so smooth due to imbalance optimization.

Adblockers And Faulty VPN settings.

Crunchyroll only allows users to have an ad-free experience if they have subscribed to their premium subscription. Therefore, Ad-blockers aren’t allowed by Crunchyroll so users might not have a pleasant experience if they are using some sort of Ad-blocker.

Solutions To Crunchyroll Not Working:

If your Crunchyroll is acting weird or not working as it should then you should try doing the below-listed solutions:

Reopen Your App Or Reload The Webpage.

Sometimes due to some problem in the browser or the app, Crunchyroll tends not to work properly as it should. So reopening the app or reloading the webpage will be the perfect thing to do.

To Reopen The App You Need to:

Close your Crunchy app and remove it from the card deck of the recently used app.

Simply reopen the app.

To Reload The Website:

You just need to type in the search bar and click enter. This will reload your website.

Make Sure You Have Good Internet Connectivity.

In order to make your internet connection good try turning it off then on your internet connection. If you have any confusion about how to do so then make sure to follow the following steps:

Step 1:Open the “Settings”

On your smartphone( iOS or Android), look for the “Settings” app and open it.

Step 2:Tap On “Wi-Fi”.

You will find a tab saying “Wi-Fi” inside the ´´Settings” app, tap on it.

Step 3:Turn Off The Wi-Fi Network

You will be taken to the Wi-Fi section where you will find the option to turn off the Wi-Fi network.

Step 4:Wait For A Minute And Turn Off Your WIFI

After you turn your Wi-Fi off, wait for a minute and click the same slider you used to turn off your Wi-Fi.

Doing so should change the connectivity status of your device, but in case it doesn’t change your Wi-Fi connectivity I would suggest you turn off your router and restart it.

You can simply unplug the power cord or turn off the power supply, which will turn your router off. After that, wait for a minute before turning on your router back.

See For Updates Of The Crunchyroll.

If your Crunchyroll app isn’t up to date with its recent version, it might not work properly due to bugs and issues not being solved from the older version. So I would highly suggest you look for updates from time to time and keep your app to its recent version.

You can update Crunchyroll by following the simple steps given below:

Steps To Update The Crunchyroll On Android Device

Updating The Crunchyroll app on an Android device is rather easier than other solutions. If you have any confusion on how to update the Crunchyroll app then you can follow the steps given below:

Step 1:Open Play Store

The first thing to do is open the Play Store application on your smartphone.

Step 2:Click On Search Bar

Then, you can just simply click on the search bar which is located at the top of your screen, and “Google Play” is written on it. Click on it and search for Crunchyroll.

Step 3:Update Crunchyroll

After you click search, you will find Crunchyroll, then you should click on Crunchyroll, and if any update is available click the update button. Your Crunchyroll should update soon.


Step 2:Click The Three Horizontal Lines “≡”

Look for the three horizontal lines “≡” and tap on the three horizontal lines “≡” from the upper left corner of the screen.

Step 3:Tap on “My Apps & Games”

An option called “My Apps & Games” should be there, tap on it.

Step 4:Look For Crunchyroll In Update Section

Look at the “Updates Section”, and if there is a new update of Crunchyroll available then you will be able to find it there.

Step 5:Update Crunchyroll

If you discover Crunchyroll on the “Update Section”, you should just simply click update Crunchyroll.

If you feel like updating Crunchyroll by yourself whenever a new version comes to a hassle and want it to update by itself without having you check on it, then you should simply enable the auto-update option on your Play Store. This should allow Play Store to update Crunchyroll by itself whenever a newer version of Crunchyroll is released.

After checking for updates and if available, updating Crunchyroll straight away is going to be the proper thing to do. To update the Crunchyroll application on your device, you should follow the steps listed below:

Steps To Enable Auto Update Crunchyroll On Android

To enable Auto Update on Android, you just have to follow the steps given below:

Step 1:Open Play Store

On your smartphone or tablet, open Playstore by clicking on the app.

Step 2:Tap On The Three Horizontal lines “≡”

Click on the three horizontal lines “≡” located on the upper left corner of the screen.

Step 3:Tap On The Settings

Once you click on the “≡” icon, you will be shown the Settings option. All you have to do is click on it.

Step 4:Look For Auto-Updates

Search for the Auto-updates apps option on the setting menu and click on that option.

You’ll be given the choice to decide between updating your apps “Over Any Network,” and “Over Wi-Fi only.” I would suggest clicking “Over Wi-Fi only” if you have the availability of a Wi-Fi network most of the time.

Steps To Update Crunchyroll On iOS Device

You can simply update Crunchyroll on an iOS device following the steps below:

Step 1:Open AppStore

On your iOS Device(iPhone or iPad) launch the App Store.

Step 2:Click On Your Profile Icon

Now, search for your profile icon located at the highest right section and click on it.

Step 3:Look For Crunchyroll

You’ll find the list of apps waiting to be updated. Scroll down until you’ll find Crunchyroll.

Step 4:Update Crunchyroll

On the list, if you discover Crunchyroll, then tap on the “Update” option. If you have the time and wish to update other remaining apps too, then just simply tap on Update all which should update all your remaining apps.

See For Software Updates On Your Device.

If even after your Crunchyroll is updated or simply no update is available, then check if you have a pending OS(Operating System) update of your device. Oftentimes, on an older version of OS, Crunchyroll tends to not work properly or even crash at times, as a newer version of Crunchyroll might not be compatible with the older OS version. You need to make sure you’re up-to-date with your OS updates.

If Crunchyroll is causing problems on an older OS version, you should follow the steps given below to update your OS:

Steps To Update OS On Android Devices:

It’s very easy to update OS on an Android Device. If you have any confusion related to updating the OS in your android then just follow the simple steps given below:

Step 1:Launch Settings

Go to the settings on your android smartphone or tablet by clicking the app icon.

Step 2:Open “About Device”

Once you open “Settings” scroll down till you see the “About Device” option and once found, click on it.

Step 3:Look For Updates And Update

Now, just in case you see an option of a Software update, tap on “Software Update.”

Some devices automatically update themselves whenever one is offered if you’ve got the Auto-update option enabled.

Steps To Update OS On An iOS Device

If you have any confusion about how to update the OS on your iPhone or iPad or any other iOS device, you can just follow the steps listed below:

Step 1:Open Settings

Go to your device settings app on your device by clicking on the settings icon.

Step 2:Open “General”

Inside the “Settings” app, you should find a “General” option, click it.

Step 3:Click On “Software Update” & Update The OS

You’ll find an option of “Software Update” right below the “About” section, click the “Software Update” option.

There check if any iOS update is being offered and if there is an update available, click the “Download and Install” option.

You can activate auto-update by enabling “Automatic Updates” that you simply will find on the highest part of your screen.

Clear Cache From The Crunchyroll

The cache can significantly hamper your user experience as cache might be taking a lot of space which could be used by the app for a smooth experience. If you have confusion clearing cache, follow the step given below:

On Android Devices:

It’s really easy to clear the cache on an android device, all you have to do is follow some basic steps:

Step 1:Open The Default “Setting” App

On your android device, open your default “Settings” app simply by tapping on it.

Step 2:Look for the “Application Settings” bar or just an “Applications” option

Just search for the “Application Settings” bar or on some devices an option of “Application” is only given, click on it.

Step 3:In the “Application Settings” bar, search for Crunchyroll

You will find all the apps you have installed in the “Application Bar”. Scroll down till you find “Crunchyroll” and then simply click on it.

Step 4:Tap On “Clear Cache”

You see an option saying “Clear Cache” click on it then all your Cache will be deleted.

{Note: There is no option or way to Cache from an iOS device, so just clear the search history from the app.}

Use A Proper & Safe VPN

Recently lots of free VPN apps are available on the web, Play Store, and App Store. While some might be useful, most of those “Free VPNs” tend to spread viruses into your system and even try to steal your data. Due to this your browser and the Crunchyroll app can have bad effects on its operating format, which will end up with you having difficulty using the apps. So before downloading any VPN make sure you check everything about it.

Remove Ad-Blockers

As I said previously, Ad-blockers aren’t allowed by Crunchyroll due to its subscription policy so I would suggest you remove or at least disable it while using Crunchyroll.

Check Server Status And Get In Touch With Crunchyroll

As the server of Crunchyroll keeps on crashing and going down before you do anything to your device, make sure to check for news related to Crunchyroll. You can easily find it on the internet if you are only facing this problem or the problem is being faced by a lot of people. If it’s the latter then you should send an email or complain to the official website of Crunchyroll where they take complaints (

Precaution To Avoid Problems With Crunchyroll:

Prevention is better than cure, so you can also make sure your Crunchyroll app or web is safe by following the measures given below:

Keep Checking For Updates Of Crunchyroll.

You should always keep your app up to date and if you have any problem with how to update your app, you can find that in the solutions given above.

Maintain Good Internet Status.

When you maintain a good internet connection, there is a very low chance of you having problems related to Crunchyroll like slow loading speed, buffering, and so on.

Use A Good VPN.

As some content might not be available in your region and also due to some safety measures you might need to use a VPN. In such cases, make sure you use good and trustworthy VPNs, as some VPNs can slow your internet speed, make your device slow and some may infect your device too.

Don’t Use Adblockers.

If you are one of those people who use Ad Blockers to have an ad-free experience as a user with a subscription will get them sooner or later Crunchyroll will take your account down. It is due to the policy that Crunchyroll uses Ads to earn benefits from users who haven’t bought a premium subscription.

Clear Cache From Time To Time.

If you don’t clear Cache from time to time there is a huge chance of not being enough spacer in your device for Crunchyroll to work properly as it should. So to maintain a good experience on Crunchyroll make sure to clear your cache every once in a while.

Be On The Latest Software Updates.

Being in the latest software is a very important factor for a good user experience, this is due to the optimization of new software of Crunchyroll and the OS of your device. So make sure you’re in the latest OS version as well as the latest software version of Crunchyroll.

Frequently Asked Questions

People can have many more queries related to Crunchyroll and other problems as well. Some of the questions that are frequently asked by people are given below:

Is Crunchyroll Free To Use?

Yes, Crunchyroll is free to use for all but there’s a catch to that. If you want to view the content of Crunchyroll for free then you must handle all the ads given by Crunchyroll. If you want to have an Ad-free experience, you need to buy a premium subscription.

Why Does Crunchyroll Cost Money?

As Crunchyroll buys the rights to upload the content, Crunchyroll needs to generate income for its future endeavors. So to make sure the company won’t go on loss and will be able to buy rights of future animes.

Why Does Crunchyroll Crashes

There are many reasons for Crunchyroll crashing, for instance; slower internet speed, huge traffic on the website or app, lack of RAM, and other causes mentioned in the article above.


As the Crunchyroll app is very big and famous, the developer works their best to give the users a great experience and due to this, it is very unlikely for you to face the above-mentioned problem. Even if you end up having a few problems with the App or the web version of Crunchyroll, just following the above-mentioned steps will help you get rid of such problems.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top