Like other social media platforms, TikTok also has a feature to send direct messages to other users. Messaging is a key feature for any social media to let its users contact their friends and families. Apart from DMs, there are other features on TikTok that can be used to connect with other users. Commenting is a common practice user perform to interact with the creators and Duet is another feature that can be used to duet with the videos created by other users. If you are not able to send a DM to a private account in TikTok, then this article is for you on how to send a DM to a private account in Tiktok.
Direct messages can be used to send personal messages to other users of the platform. If you are on TikTok and want to send direct messages to other users, you can do it by going to their profile and clicking the message button. Though, there are some requirements on who you can message.
This article will explain in detail the requirements and the process of sending direct messages to other users. You can follow this article to gain an understanding of the feature and expand your knowledge of the platform itself.
Requirements To Send DM In Tiktok
There are eligibility requirements you need to fulfil before being able to send direct messages to a user. This is done for the community safety and security of the users of TikTok. The requirements are described below.
You Need To Be Older Than 18 Years
Tiktok has already made the profile of all the users under 16 private. This is done for the safety of minors on the platform. To be able to send direct messages on TikTok, you need to be older than 18 years. Recently TikTok has disabled the direct messaging function for users aged 16 and 17.
You have to be aged 18 or older to be able to send DMs in TikTok.
You Need To Be Friends On TikTok With The User
Another requirement to send DMs in TikTok is that you need to be friends with the user on TikTok. As we have explained in the previous article, if both of the users are following each other, then only TikTok considers them to be friends. If you follow the user and the user do not follow you back, you may not be able to send messages to a private account.
So, make sure you both are following each other before sending DM to the user.
You Need To Have A Registered Mobile Number Connected On TikTok
This is a major issue faced by many users in TikTok. To be able to send DMs to your friends, your account needs to have connected with a registered mobile number. With accounts that are not connected to mobile numbers, it may not be possible to send direct messages to other users.
Sending A DM To A Private Account In TikTok
If you have a private account in TikTok, only users you approve can see your videos, duet with you, download your videos or send you DMs. To be able to send direct messages on a private TikTok account, you need to be friends with the user.
If you are friends with the user, you can send DMs to them using both mobile devices or through the TikTok website on PC. The steps are described below.
How To Send A DM To A Private Account In Tiktok In Mobile Devices
To send DMs in TikTok with a mobile device, follow the steps.
Step 1: Open Your TikTok App
Open the TikTok app on your phone. Login to your TikTok account if you haven’t already.
Step 2: Go To Inbox Section
Once you are on the TikTok home screen, you will see some buttons on the bottom of the screen. Click the inbox button and go to the inbox screen of the app. The inbox screen holds all the notifications and direct messages.
Step 3: Click The DM Button
Once on the inbox screen, you will see a DM button on the top-right of the screen. Click the button and it will take you to the message section of the app. Here, you will see everyone you follow and are friends with.
Step 4: Select The User
Select the user to whom you want to send a message. Once you select, the screen will give you an input screen to type your message. Type the message and click send.
How To Send A DM To A Private Account In Tiktok In PC
To be able to send DMs on a PC, the overall process is the same as with a mobile device with some minor differences. You can follow the steps below to send DMs to a user in TikTok PC.
Step 1: Open Your Browser In PC
Open the browser on your pc. To be able to send DMs through a PC, you need to log in to your account on the TikTok website.
Step 2: Open TikTok Homepage
On the Address bar of the browser, type ‘www.tiktok.com’ and open the website. Once you open the website, you are on the homepage of the TikTok website. You will see a similar interface like on the TikTok app.
Step 3: Login To Your TikTok Account
Once you are on the TikTok homepage, log in to your account if you haven’t already. Once you log in, you will have your personalized homepage with the Foryou page.
Step 4: Navigate To The User’s Profile
Once you are sure you are logged in to your TikTok account, navigate to the user’s profile. You can also search the username on the search section of the screen to make it faster.
Step 5: Click The Three-Dotted Button
Once you are on the user’s profile, look for the three-dotted button on the right side of their username. Click on the button to bring up more options.
Step 6: Click Send Message
Once you click the button and get more options, you will see the ‘send message’ button. Click the button and the screen will be redirected to the message screen. If you are eligible to send a message to this user, you will be prompted with an input section on the bottom of the message screen.
Step 7: Type The Message and Send
If you are eligible and got the input section, you can type the message and click send to send the message.
Using the above steps, you can send messages to users on TikTok who are your friends. If you are not able to send messages to any user, there is a high chance you are not eligible to send DM to those users.
Setup Message Settings In Tiktok To Private
If you want to set up the message settings on TikTok and choose who can send you DMs, the following steps can be followed to set up your messages.
Step 1: Open Your TikTok App
Open the TikTok app on your device. Login to your account if you haven’t already.
Step 2: Go To Profile Section
Once you are on the home screen of TikTok, You can click the profile button on the bottom of the screen. This will redirect you to the profile section of the TikTok app.
Step 3: Click On The Hamburger Icon
Once you are on the profile section, you will see a hamburger button on the top-right part of the screen. Click on the button and it will redirect you to the Settings and privacy screen.
Step 4: Go To Privacy And Safety
Once you are on the settings and privacy screen, you can click on the privacy and safety button.
Step 5: Go To ‘Who Can Send Me Messages’
Once you are on the Privacy and Safety screen, click the ‘Who can send me messages’ button.
Clicking the button will give you another screen with options to choose who can send you messages.
Step 6: Choose Your Option And Save
You can choose the ‘Friends’ option and save it. The settings are now changed and only your friends can send you messages now.
Why Can’t I Send DM In TikTok?
Sending DM in TikTok requires the fulfilment of some requirements which is mentioned and explained above in the section ‘Sending a DM in TikTok’ section. If in any case, you are not able to send DMs to a user, check for the following
Make Sure The Requirements To Send DMs In TikTok Are Fulfilled
If you are unable to send a DM to a private account in TikTok, make sure all the requirements are fulfilled and there is no error due to it.
Even after the fulfilment of the requirements, you cannot send a message then check the below options.
Logout Your Account And Login Again
Log out from your account and log in to it again and check if you can send the message this time. If still, you are not able to send a message, then follow the next step.
Restart Your Device
Restart your device and check for the issue again. You need to be able to send messages this time.
Contact TikTok Support
If you are still unable to send messages, contact the TikTok support by sending a report on the app or emailing them directly.
Frequently Asked Questions (FAQs)
The following are the frequently asked questions related to this topic. Please follow up with the questions and their answers to know more about DMing in tiktok.
Can You Message Private TikTok Accounts?
Yes, you can send messages to a private TikTok account but you need to be friends with the user first. If both your account and the user’s account follow each other, then you will be able to send direct messages to the user.
Why Can’t I Send A Private Message On TikTok?
If you are not able to send a DM to a Private account in TikTok then either you are under 18 years old or you may not be friends with the user on TikTok. If you want to be able to send direct messages, make sure you fulfil all the requirements TikTok has set to send DM on its platform.
How Do You Send A Private TikTok?
To send private videos on TikTok to other users, you need to enable DM on TikTok and copy the link of the video and send it in DMs.
What Is TikTok Email?
Tiktok emails for global support is here. You can send an email to ask for any support or to report any issues.
Therefore, this article explained how you can send a DM to a private account in Tiktok. The requirements to be able to send DMs are also detailed and explained in this article. The process of sending DMs in both Mobile devices and PCs are also explained stepwise. Any issues that can occur while sending DMs in Tiktok is described with possible solutions in this article itself.
Also Read: How To Make A Private Tiktok Account