Comcast is an American telecommunications company that offers cable television, broadband internet, and landline telephone under the Xfinity brand. Comcast Corporation began in 1963 as Comcast Holdings with just 1200 subscribers. However, since then, the company has exponentially grown its service and customer over time. And not, the company is the largest cable TV company and internet service provider in the United States. The company also has an email service that we are going to look into detail in this article. We will be looking into how to sign in to the Xfinity Comcast account, the easiest way to log into your first account, securing your password, and many more.
You have probably heard of Comcast, then you probably heard of Xfinity. So, are these two the same thing? – Then the answer is yes. Xfinity is a trading name of Comcast Cable Communications that is used for marketing the service that they provide.
Here is the detail:
What is Comcast?
Comcast email is a webmail service provided by Comcast Corporation that was founded in 1963. The company is based in Philadelphia, Pennsylvania, and is the largest cable TV and internet service providing company.
In 2010, after merging with NBC, the company re-branded its cable television, telephone service, and internet service to Xfinity. So, Concast email is technically known as Xfinity mail. However, its customer is still able to access concast.net webmail but redirects to its new site: https://www.xfinity.com/
What is Xfinity?
Xfinity is a trading name of Comcast Cable Communications. Therefore, Xfinity is a subsidiary of Comcast Corporation. This platform is used to market service provided by the company.
During the Winter Olympics in 2010, the company was in the process of merging with NBC.
During that time, Comcast was primarily known as TV and internet service provider. After the merger, the people in charge thought it would be confusing to continue adding services and products to the newly merged company. So, they rebranded and created a subsidiary company Xfinity.
So, Comcast High-Speed Internet became Xfinity Internet, Comcast TV became Xfinity TV, Comcast Webmail became Xfinity Webmail, and so on. Some enterprise and business services are still branded as Comcast, but everything the average consumer sees is Xfinity these days.
Xfinity Comcast Email Login
Comcast email has now been re-branded to Xfinity Mail. However, customers are still able to use their original Comcast.net email account through the new service. You can still go to Comcast.net. However, it will redirect you to https://my.xfinity.com.
Here are the steps to log in to the Xfinity Comcast email in the most effective way.
- What do you want to do is open a browser of your choice. Here I am using my chrome browser to perform the Comcast email login steps.
- Once you have got your browser choice opened, what you are going to want to do is come up to the address bar of the browser and type in xfinity.com. This will open the Comcast official home page.
- Now from the navigation bar of the homepage, click on the Email. It’s the little envelop icon. This will forward you to my.xfinity.com.
- Now, from the my.xfinity.com, what you want to do is click on the email icon or the envelop icon again.
- Next, the link/button will forward you to the actual login page of your Xfinity Comcast email.
- To login to your Xfinity Comcast webmail, you will need to have your email account or email address or mobile number or username that is registered with Comcast. And also a working password to log in.
- Now, type in your credentials in the field provided.
If it’s your private computer, and you wished to stay sign in, you can click the checkbox, “Stay signed in.” This way, you will not get logged out of your webmail unless you click the log out button. That means it prevents the login process from coming up on your screen next time you want to get into your email dashboard.
If it is a public computer, do not check the box. Else, your account will get accessed to the next person that uses the Comcast email login. - Next, verify that you are not a bot. To do so, the form will have a gif of moving characters. Type the characters in the “Type the moving characters” text box.
- Now, click the “Sign In” button to get forwarded to the dashboard that house your email inbox.
- There you go, you have successfully logged into your Xfinity Comcast email account.
Here you have got some generic message form Comcast, the right sidebar of the page will have navigation menu to go to your inbox, folders, drafts, just like your regular webmail account.
The top navigation bar will have shortcuts to forward, reply, compose an email, delete or print your email.
Now, you have successfully completed the process of Xfinity Comcast Email Login.
Can’t Sign into Xfinity Comcast Account? These Might Be the Reasons and their Solutions
Occasionally, a user may encounter some problems when trying to log into their Comcast email account. Here are some of the reasons behind the issue related to login to Comcast webmail.
Common Comcast Login Problems and Solutions:
Wrong Credentials
You might encounter a login problem when you type in the wrong credentials in the Comcast email login form. So, after you type in your credentials, double-check for the typing errors, may it be on your email address or your password.
Passwords are case sensitive, and you must enter the characters exactly the same that you used to create one. So, check if the characters are correct and make sure the caps lock function on your computer is turned off.
Wrong Security Code
To login to your Comcast webmail account, right after you enter your login credentials, you will need to verify your action by entering the security code that is displayed directly below the text area.
Enter the correct code in the field as it appears on your screen. If you continue to see error message even if you are typing the code correctly, click the link marked as “Get a New Challenge” and try again,
Scheduled Maintenance
At times, the Xfinity undergoes scheduled maintenance work. This can restrict the login at the time. So, what you can do it wait for a while. The maintenance work does not take a lot of time. SO, try again later in a while.
Poor Internet Connection
When the internet connection is slow, it cannot load all the resources of the webpage. In such a case, due to not being able to load all the files, you might get some problems while trying to log into your Xfinity Comcast webmail. You can check your internet connectivity/internet settings on your router before you attempt to log into your webmail account.
If you are still having problems logging in, then try clearing your web browser history, cache, and cookie. You might need to close your web-browser and turn it again and try again to log in to your webmail. If this still does not solve the problem, switch your browser.
How to Recover and Reset Xfinity Comcast Email login Password
Here in this section, I will be guiding you on how to retrieve your Xfinity or Comcast email password if you have forgotten through the login process.
- First thing first, I want you to open your favorite browser and navigate over to the Xfinity homepage.
- Now from the navigation bar of the homepage, click on the Email. It’s the little envelop icon that will forward you to my.xfinity.com.
- Now, from this page, what you want to do is click on the “Sign In” tab or the Email envelop Icon on the navigation bar of the page.
- Now from the login page, we will actually click on how to retrieve your password or reset your Comcast email password.
Image - As you can see, we have got up to the login page we will now be focusing on the link that says “Forget Xfinity ID or password?” it’s a little blue link right below the sign-in form.
- So, if you have forgotten your Comcast username, click on the Xfinity ID link. And if you have forgotten your password, then click on the password link.
Recover Your Xfinity Comcast Login Username:
- Now, to recover your Xfinity/Comcast username, click on the Xfinity ID link. After that, you will be redirected to a new page, “Let’s find your Xfinity ID.”
- There are three different methods you can use to recover your Comcast login username: Via Mobile phone number, Email address, and your Social Security Number.
- Adding any of the information that you used while signing up to create an Xfinity email account, you will be able to identify yourself.
- Now, follow the on-screen instructions, and you will be able to recover your Comcast login username/Xfinity ID.
Recover Your Xfinity Comcast Login Password:
- To recover your Comcast/Xfinity login password, click on the password link from the login form.
- Now, you will be redirected to Rest your password page where you will need to enter your username/email or the phone number that you used to login to the Comcast email account.
- After you have entered your username, click on the “Continue” button.
- Next, you will have to pass through a quick security check. Enter the text from the CAPTCHA in the text box below and after that click the “Continue” button.
- Next, Xfinity will give you a few different options. The options will depend on what you add during the set up of your account.
- Select an option. I will go for the “Email me” option and check the radio button right in front of the option.
Note: If you don’t have access to your account at the moment, you can try on other methods. If that does not work for you, you will need to call the Comcast support team to recover your Comcast login password. - After that again, click on the “Continue” button.
- Now, go to your email account and look for an email from Comcast. The email will have a password reset link on it. Click the link, and you will be redirected to a new page on Xfinity, where you will have to enter your new email.
Enter your new password on the Password text box and confirm your password by entering the same characters to Confirm Password text box. - Finally, click the “Continue” button to reset your password.
Create Xfinity Comcast Email Login for New User to Your Account
- First of all, sign in to “My Account” as the primary user.
- Now, click or touch the “Users” tab, which is at the top of the page.
- From underneath the current user portals, select the option to add a New User for Xfinity Comcast email.
- Now, select the “Create credentials” option and then click on the “Continue” button. Alternately, choose to Send an email invitation and then follow the instructions below.
- Now, fill out the form with the new user’s details, including their first and last name, a unique username and a password. After you fill out the form, click or touch on the “Continue” button. **Note**: Your passwords must be 8-16 characters with no spaces and should contain at least one letter and one number or unique character.
- After that, keep billing permissions toggled to “Off” to grant basic account access.
**Note**: Toggle billing permissions to “On” allow the new user access to view, manage, and pay your bill. So after making a selection, again, click on the “Continue” button. - At last, set up a secret question and answer for username/password, which helps as a recovery option for your email account. After that, click on the “Create Account” button. After creating an account, a confirmation message will appear, showing you the newly added user along with their username and freshly created email address.
If you follow the above steps carefully then you can easily get hands on a new Xfinity Comcast email login account.
Secure Xfinity Comcast Email Login Password
You don’t want anyone to look into your email inbox without your permission, right? So, for this reason, you will need to secure your Comcast login. There are various things you should do to secure your password. Have a look.
- Your password needs to have a long-phrase – In other words, more characters result in a more secure password. So, a password of a minimum of 12 to 14 is considered as a secure password.
- Next, make sure to use numbers, characters, special characters, symbols, upper case, and lower case characters in your password. If you use a password that has a minimum of 12 characters with all of the mentioned characters, then your password will be harder to crack.
- Do not use your name or any dictionary word in your password, which is easy to guess. For example,” the house, my house” is the worst password for your accounts.
- Another most important thing, never share your password with anyone – not even your close friend and also do not store your password in a file. This can cause you lots of problems if someone misuses your password.
- Always use a tool to store your password like the key pass. Here you will have to store your password in a directory inside the software, but to get access to the directory, you will need a master passcode.
- Try to use a different password for each email account.
- Change your password once in a week and also avoid reusing the same password for a year.
- Then what might be a secured password: “This I$my R3dH0use_123“. Well, you don’t have to use the exact same password which I have written. But you can follow the format to make a secure password.
Contact Comcast Customer Service
If you continue to have a problem accessing your email account with Comcast, you can contact the customer support department of Comcast.
The main Comcast customer service phone number is 1-800-XFINITY (1-800-934-6489).
Know About Account Overview of Xfinity Email Services
- You can see your pending monthly bills through the emailing service of Xfinity.
- Xfinity also lets you easily set an eco bill and automatically make payments.
- You can find at what timings your technician will come to do repairing tasks at your home or office.
- Xfinity email service also gives you control over the management of your Wi-Fi network. So, you can change its username and password whenever you needed.
- You can also access the internet, TV, voice as well as devices of home security through Xfinity email.
- Modify programming of your remote control for your audio system or TV.
- With the help of Xfinity email, you can keep a check on outages.
- You can locate your nearest Xfinity email service center to solve any troubleshooting issues.
- Finally, you may request for a chat or call back with a Twitter expert.
Talk With Human
To speak to a human, you will need to go through the automated phone menu. Pressing “0” at each stage should guide you through this process, at which point your call will be forwarded to a customer service agent.
Chat With the Support Team
If you would prefer not to speak over the telephone, you can try the live chat feature that Comcast offers. This support is available 24 hours a day, seven days a week.
Here is the page you follow to chat or talk with the Comcast customer support team.
https://www.xfinity.com/support/contact-us
Comcast Bill Pay and Tech Support Phone Numbers.
- For Bill Pay, call 1-844-729-5221, press 4, then press 1.
- For Tech Support call 1-844-729-5221, press 2 and enter your ZIP code.
Comcast/Xfinity Headquarters Mail Address.
Comcast’s corporate office address is:
- Comcast Headquarters.
- Comcast Center 1701 JFK Blvd.
- Philadelphia, PA 19103
- USA
How to Set Up Your Comcast Email Address with an Email Program – Email Settings
Here are the Comcast email IMAP, POP settings, and SMTP settings that will help you set up your Comcast email account with any of the popular email clients.
POP Settings for Comcast Email: Incoming Mail Server Detail
Account type: POP
Username: Your Comcast email username (example: [email protected])
Password: Your Comcast email account’s password.
Server hostname: pop.comcast.net
Server Port: 995
Required Authentication?: Yes, your Comcast email id and password.
SSL/TLS: Yes, secure.emailsrvr.com
Reference: Update Your Xfinity Email POP Port Settings
IMAP Settings for Comcast Email: Incoming Mail Server Detail
Account type: IMAP
Username: Your Comcast email username (example: [email protected])
Password: Your Comcast email account’s password.
Incoming Server hostname: imap.comcast.net
Server Port: 993 With SSL on
Required Authentication?: Yes, your Comcast email id and password.
SSL/TLS: Yes, secure.emailsrvr.com
SMTP Settings: For Outgoing Email
Account type: SMTP
Username: Your Comcast email username (example: [email protected])
Password: Your Comcast email account’s password.
Outgoing Server hostname: smtp.comcast.net
Server Port: 587
Required Authentication?: Yes, your Comcast email id and password.
SSL/TLS: Yes, secure.emailsrvr.com
Comcast Email Settings for IOS
To use your Comcast mail via your IOS, then follow the steps down below.
- Click on the Mail from the Settings, which is on the home screen of your IOS device.
- Now, Tap “Add Account,” then, Tap Other and finally Add Mail Account.
- Next, enter the following in the fields that are provided.
Name – This name will appear in the “From” field of messages that you send.
Address – Enter your entire Comcast email address (e.g. [email protected]).
Password – Enter the password for your Comcast email account.
Description – Description that you want to add. This will be visible only to you. - Select IMAP, add both the Incoming and Outgoing Mail Server information:
HostName – secure.emailsrvr.com
User Name – Enter your entire email address (e.g., [email protected]).
Password – Enter the password that you use to login to your email account. - Finally, Click on the “Save” button to save all settings.
Now, this way, you can easily use the Comcast mail on your IOS device.
Comcast Email Settings for Outlook
To integrate your outlook for using your Comcast mail:
- First, log in to your Outlook/Hotmail account using your outlook username and password.
- Now, click on the “settings” option, which is on the mail screen.
- Click on “Connected Accounts,” which is Under options.
- Now, Under Add a connected account, click other email accounts
- Here, enter your Comcast email ID and password
- After that, click on the “Ok” button.
- Now, choose the IMAP connection.
- Finally, click the “Ok” button to integrate your outlook account for using your Comcast Email.
Comcast Email Settings for Thunderbird
Here are the steps to use Mozilla Thunderbird for accessing your Comcast Emails:
- Open your Mozilla browser and go to Account Settings. Now, get to account settings. Settings>Options>Account settings
- Now, Select the Email account that you want to use to integrate your Comcast email. Then click on Next
- Enter your username/e-mail address in the field provided.
- For the incoming server, select IMAP and use secure.emailsrvr.com
- Next, enter your email address for the Incoming and Outgoing User Name.
- After that, click on the “Next” button.
- Enter a name for your email account [email protected]
- After that again, click the “Next” button.
- In the Account Settings, click on Outgoing Server.
- Type “secure.emailsrvr.com” in the Server Name field and change the Port setting to 465.
- Select Username and password and then finally, enter your e-mail address.
Conclusion
There you go, I have tried to make it simple of you to understand about Xfinity Comcast email login help. We learned to create an account, log in to your Comcast email account, use your email account with other webmail services, how to recover or reset your Comcast password and how to make your password strong and secure.
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