Snapchat allows you to access your device camera roll from the “Memories” section. In addition, you can send a picture video directly from your gallery chat. However, some users have reported that Snapchat’s camera roll is not showing all the photos. So, why does the snapchat camera roll not show all photos? Read the below article to find answers to your question.
Answer:
Snapchat camera roll is not showing all the photos:
1. Slow internet connection
2. You are using a VPN
3. The Snapchat server is down
4. Unsupportive media files
5. Snapchat has Bugs and Patches
6. Snapchat Cache is full
7. There is a Glitch on Snapchat
Why Snapchat Camera Roll Not Showing All Photos?
You can easily access your camera roll pictures on Snapchat by opening the memories section from your home screen. There, you have to tap on the “Camera Roll” tab from the top side. But if you cannot see the gallery media files, here are the causes.
Here are reasons why the Snapchat camera roll not showing all photos,
Slow Internet Connection
When the Snapchat camera roll does not show all photos, then your internet is slow. Snapchat will extract the media files from your device gallery that needs stable internet. If your Wi-Fi is weak, it will take time to load all the images and videos from your device.
You Are Using A VPN
When you habitually use Snapchat, the VPN will prevent you from showing all the pictures from your camera roll. The VPN is responsible for changing your IP address, but it can also sometimes malfunction the app.
The Snapchat Server Is Down
Another reason the Snapchat camera roll is not showing all photos is that the server is down. There is a chance that the Snapchat server is down when you use the pictures from the Snapchat camera roll. If you cannot load the media files, then there is a possibility the app server is down.
Unsupportive Media Files
All the media files, such as images, videos, or gifs, are not supported on Snapchat. If you have an unsupported photo in your gallery, you cannot access it from your Snapchat camera roll section. When the picture is unsupportive to Snapchat, it will show the grey blank images you sent to anyone on chat.
Snapchat Has Bugs And Patches
There can be a bug available in the app that is causing the issue. When you download a third-party application from the internet that is not official, it can inject bugs and patches into your device. And when your phone is full of bugs, it will also harm the apps.
Snapchat Cache Is Full
Snapchat cache helps to load the app faster, but at the same time, it will cause trouble when it is full. If the cache system of Snapchat cannot store duplicate files anymore, it will affect the entire app and its features. You will find trouble loading photos and videos, sending media files, taking snaps or stories, and updating personal information.
There Is A Glitch On Snapchat
With software, a lot could randomly go wrong, and none of it could be your fault. However, clearing your cache or reinstalling the app could be a quick fix, both of which we explain how to do below.
How To Fix Snapchat Camera Roll Not Showing All Photos?
Here are a few methods to solve the Snapchat camera roll not showing all photos on Android and iPhone. So I suggest you go through all the possible solutions and fix your issues as soon as possible.
Fix Your Internet Connection
The first solution you can do if you cannot send images from your Snapchat camera roll is to examine your Wi-Fi connection. First, disconnect your router and reboot it so it can fix the unstable internet issue. After restarting your router then, you can check the issue.
Restart Snapchat App
On the Snapchat app, you can quickly refresh the application without restarting it. You must go to the app’s chat section and swipe your finger down from the top. You will see the ghost pop up and feel your phone vibrate if you have your feedback.
Snapchat will now be refreshed, the new chat will pop up, and your photos could also be back in the camera roll section. In addition, you should be able to save pictures now to see them in your gallery.
Restart Your Device
You can also restart your device where you are using the Instagram app. It will refresh your device system and takes you back to normal. So, if any small bug prevents your device from running Instagram images, it will fix it.
For Android
Just tap on the power button until you see a restart option. After that, tap on the restart and let your device do the job.
For iPhone
Long Press on the power and low volume buttons. Swipe to power off, and you will see an apple logo. After that, wait 10-15 seconds and again press the power button to start your device.
Log Out And Log In
You can also log out and re-login into your account so that it will reset your account. Most of the time, the method is helpful to solve any monitor problem you face on Snapchat.
Here are the steps to log out and log into your Snapchat account,
Step 1: Firstly, open the Snapchat app on your device.
Step 2: You must tap on the Bitmoji profile from the top left corner of the screen.
Step 3: Now tap on the setting gear from the top right corner of the screen.
Step 4: Then scroll to the end of the settings and see the “Log Out” option.
Step 5: You must tap on the “Log Out” option from the screen.
Step 6: After that, tap on the “Yes” button to confirm the logout.
Step 7: Once you are logged out from your account, tap again on the “Log in” to access your account.
Update The Snapchat App
There also can be a problem with the current version of Snapchat, which you are using now. Snapchat rolled out the update so that it could fix the bugs and errors in the previous version. It also brings new features so that users can have even more fun.
Update The Snapchat App On Your Android
Here are the steps for you to update the Snapchat app on your Android device,
Step 1: First, you must open your device’s Google Play Store.
Step 2: Once the play store opens, tap on your profile icon from the top right side of the screen.
Step 3: Now, tap on the “Manage Apps and devices” from the screen.
Step 4: Next, locate the Snapchat app from the screen.
Step 5: Now, check for the recent updates on the app.
Step 6: If you see any available updates, tap on the “Update.”
Note: If you dont see any available updates, your app is up to date.
Update The Snapchat App On Your iOS
Here are the steps for you to update the Snapchat app on your iOS devices,
Step 1: Firstly, you must open the App store from the home menu of your screen.
Step 2: In the second step, tap on “Today” at the bottom left of your screen.
Step 3: Now, tap on your “Profile” icon from the upper section of the screen.
Step 4: Under the available updates, check if a Snapchat update is available.
Step 5: If you see any available updates, tap on the “Update”.
Note: If you don’t see any available updates, your app is up to date. Likewise, You can select “Update All” to update the entire installed apps of your device.
Check Snapchat Server
Are you sure that Snapchat is not down? Whenever there is a server issue on Snapchat, or it is down for some reason, you cannot load the camera roll pictures. Not only that, but you cannot even access other features.
Most of the time, Snapchat won’t go down, but sometimes it can happen. For example, it dropped back in March, and during that time, people had trouble viewing, sending, and even uploading media files. So, that is why you cannot say it won’t be down.
You can also check whether the Snapchat server is down or not from the “Down Detector” to fix the camera roll not showing all photos. There you can view all the statuses of Snapchat along with its server. If there is an issue, it is marked with red.
Contact Snapchat Support
There is a customer support team on Snapchat that you can use to state your issue regarding your account. If none of the above methods or solutions works for you, then reach for the help desk and appeal to them to check the issue from their side.
Follow the below steps to contact Snapchat support,
Step 1: Firstly, open the Snapchat app on your device.
Step 2: You must tap on the Bitmoji profile from the top left corner of the screen.
Step 3: Now tap on the setting gear from the top right corner of the screen.
Step 4: Scroll down a little, and you will see the “Support” section there.
Step 5: Now, tap on the “I Need Help” option from the support section.
Step 6: You must tap on the “Contact Us” button from the bottom of the screen.
Step 7: Now select the category “I need help with a Snapchat feature” by tapping the circle to the left of the list of the issues.
(Depending on your choice, Snapchat might provide you with a secondary list of issues to get more specific.)
Step 8: Read the instructions and tap on the “camera” from the available option.
Step 9: Again, a list will appear on your screen, and from there, tap on the “Camera Features.”
Step 10: Now, tap on a specific Issue to move on to the next step.
Step 11: Then, provide your username, Email id and give the details of the issue you are facing.
Step 12: Finally, tap the yellow “Send” button when your work is complete.
If you find the above steps lengthy and time-consuming, visit Snapchat Support Website.
Use Snapchat On Another Device
You can also access your Snapchat account on another device to check whether the issue was only on your phone or not. So, log in to your Snapchat using a different phone; you have not used Snapchat before. Afterward, go to the “Memories” and tap on the “Camera Roll” to see if the photos are loading.
Clear Snapchat Cache
You have to clear the Snapchat cache file from your account so that it can fix the Snapchat camera roll not showing all photos problem.
Step 1: Firstly, open The Snapchat app on your device.
Step 2: You must tap on the Bitmoji profile from the top left corner of the screen.
Step 3: Now tap on the setting gear from the top right corner of the screen.
Step 4: From the settings, tap on the “Clear Cache” option under Account Action
Step 5: Finally, tap on “Continue” to confirm your request.
How To Add Pictures On Snapchat From Camera Roll?
Adding pictures on Snapchat from the camera roll is pretty straightforward. Follow the below steps to add pictures on Snapchat from the camera roll,
Step 1: Firstly, you must open the Snapchat app on your mobile device. And log in to your account if you haven’t.
Step 2: Tap on the two rectangular cards from the bottom right side of the screen.
Step 3: After that, tap on the “Camera Roll” option inside the memories section.
Step 4: You must click on the photos you want to upload to Snapchat. But of course, you can select multiple images too. For that, long press on any picture.
Step 5: Now, tap on the “Export” from the bottom left side of the screen.
Step 6: And tap on “My story” from the screen.
Step 7: Finally, tap on the send icon.
Frequently Asked Questions (FAQs)
Here are some frequently asked questions.
How To Access Camera Roll On Snapchat?
To use the camera roll on Snapchat, swipe up from the main screen and tap on the “Camera Roll” tab.
Can You Save Pictures From Chat To Camera Roll?
Yes, you can easily save or download photos and videos from chat in your gallery on Snapchat by selecting the image and tapping on the “Save” button.
Is There Any Way To Know If The Snap Is From The Camera Roll?
The snaps sent from the camera roll are blue, while those sent directly from Snapchat are red. This is one way to know the difference between the snaps captured by the camera and those sent from Snapchat.
Conclusion
After all, Snapchat camera roll media files help upload stories or send them to someone as a chat message. So, you dont have to take new snaps every time to upload to your Snapchat. So, follow the above methods and solutions and fix your snapchat camera roll not showing all photos.
I hope you enjoy the article till the end!
