How To Contact TikTok Support? [Full Guide]

Do you have any unresolved issues with your TikTok account? like getting banned for no reason at all, getting shadow banned, some features not working properly, and are you trying to contact TikTok regarding these issues but don’t know how to then you have landed on the right page So how to contact TikTok?

You can contact TikTok: through the help center, By filling out the TikTok feedback form, by reporting abusive content, by sending email, through the report a problem feature, or through other social media applications like Facebook, Twitter, and so on.

If you wanna learn more in detail about these ways then keep reading the article till the end.

Table of Contents

9+ Ways To Contact TikTok Support

There are many ways in which you can contact TikTok to report a problem and find a possible solution. But it depends on what the problem is. Some of these ways are picked and discussed below in detail. From them, you can choose whichever one that resonates with your problem and see if it works out.

Contact TikTok Support Through Help Center

You can contact TikTok through the TikTok help center and to access the TikTok help center follow these steps

Step 1: Launch The TikTok Application

Firstly, open the TikTok application on your device and make sure you are logged in.

Step 2: Hit The Profile Icon

Once you open the TikTok application, you will find the profile icon at the bottom right corner of your homepage. Hit the profile icon.

Step 3: Tap On The Hamburger Menu

After you hit the profile menu, your profile page pops up on your screen. After that, hit the hamburger icon at the top right corner of your screen.

Step 4: Hit Help Center

Inside the hamburger icon, you will find the help center under the support menu. Hit The help center.

Step 5: Find The Possible Solutions For Your Queries

Here, inside the help center, you can find possible solutions to your queries. If you don’t find your answers here then you can try other methods.

Follow the steps given above and you can directly contact TikTok for whatever queries you might have.

Contact TikTok Support By Filling Out The TikTok Feedback Form

You can directly fill up the feedback form and write down all your problems here. Be it a suspended account or any other problems that you are facing while using the TikTok application.

Hit the link given below and fill up the feedback form.

https://www.tiktok.com/legal/report/feedback

Contact TikTok Support To Report Abusive Content, Comments, And Videos

If you come across content, or comments on TikTok that are abusive, offensive, or violate TikTok community guidelines, you can fill up a feedback form by including your email address. You may or may not get a reply but your feedback will be reviewed.

To Report A TikTok User

First Tap the person’s profile, hit the three-dot icon, and then tap Report.

To Report A TikTok Video

Press and hold the video and select Report.

To Report A LIVE video

Tap the share button, and then tap Report.

To Report A Comment

Press and hold the comment and select Report.

To Report Multiple Comments At Once

Tap and hold a comment then, tap Manage multiple comments. After that, select up to 100 comments, Then select More, and then tap Report comments.

To Report A Direct Message

Open the message, tap the three-dot icon at the top-right, and then tap Report.

To Report A Search Suggestion

Tap and hold the suggested content and tap Report.

To Report A Sound

Tap the sound button then, tap Share, and select Report sound.

To Report A Hashtag

Tap the hashtag, tap Share, and then tap Report.

Contact TikTok Support To Report Any Other Problem Through The TikTok Application

If you have any other problem that you want to report then you can contact Tiktok from the app itself. Follow the steps below to report other problems.

Step 1: Launch The TikTok Application

First, open the TikTok application on your device and ensure you are logged in.

Step 2: Tap The Profile Icon

Once you open your TikTok application, you will see the profile icon at the bottom right corner of your screen. Hit the profile icon.

Step 3: Tap The Hamburger Menu

After you hit the profile icon, press the hamburger menu at the top right corner of your screen.

Step 4: Hit The Settings And Privacy

Now on the hamburger menu, you will get two options. From them, hit the settings and privacy option.

Step 5: Scroll Down To Find The Support Menu

You will get a lot of options under the settings and privacy menu, scroll down until you find the support menu.

Step 6: Tap On Report A Problem

Under the support menu, you will get three options. From them, hit the report a problem.

Step 7: Search For An Issue

Once you hit the report a problem, you will find some pre-answered queries under the popular menu. If you don’t get your desired answer then tap on the feedback form at the top right corner.

Step 8: Give Your Feedback and Submit The Form

Once you tap on the feedback form at the top right corner, a new page pops up, and write down your problem here and hit report.

Follow the steps above to report any other problems that you are facing while using the application.

If you want to learn how to un-report an account on TikTok. We have a full article on that topic.

Contact TikTok Support To Report Copyright Infringement And Trademark Infringement Through The Web Form

  • Copyright Infringement Form

Hit the link given below and fill out the copyright infringement form, if you want to report copyright infringement on your content on TikTok.

https://www.tiktok.com/legal/report/Copyright

  • Trademark Infringement Form

Hit the link below and fill out the trademark infringement form.

https://www.tiktok.com/legal/report/Trademark

Contact TikTok To Respond To The Copyright Infringement Notification

So if someone has reported an unsuitable copyright infringement to your account, you can challenge it. Just hit the link below and fill out this form.

https://www.tiktok.com/legal/report/counternotification

Contact TikTok Support By Sending An Email To ByteDance

ByteDance is a parent company of TikTok and is reachable via email. ByteDance doesn’t provide any kind of support or solve issues but what you can do is contact them for media inquiries, jobs, placing ads, and software development for business.

Media Inquiries Contact: [email protected]

For Careers: [email protected]

Business Development:[email protected]

For Advertising:[email protected]

Request Info If You Are Law Enforcement Oficial.

If you are a law enforcement officer then you can request the subscriber information, login and logout data, interaction information, or other content. Submit your request via email to [email protected]

Contact TikTok Support Through Twitter

Did you know that you can reach TikTok’s official team on Twitter as well? You can describe your problem @TikTokSupport by sending them a direct message. The support team is available 7 days a week from 8 AM to 5 PM. They do give a reply.

Contact TikTok Support Through Facebook

TikTok does not allow its followers to send them messages on Facebook. However what you can do is find videos posted on Facebook, providing the solution to your problems. You may find your answers here also what you can do is comment on their post. This might provoke a response.

How To Contact TikTok Support Regarding Banned Account?

Follow the steps that are mentioned below and you can contact TikTok regarding the banned account.

Step1: Check If You Violated The Community Guidelines

Check if any of your videos have violated the community guidelines. Make sure you read The TikTok community guidelines to find out.

If you are not violating any of the given community guidelines by TikTok then you can contact TikTok through the application. Follow the steps given above to contact TikTok regarding the banned account.

Step 2: Check The Down Detector Website

No, you have to check if your account is banned. To find out, check the TikTok server on the Downdetector website.

Step 3: Visit TikTok Support Twitter Account

TikTok has created a support page on Twitter named TikTokSupport. You can join this page to get the; latest announcements regarding the problem that they are facing.

Step 4: Contact TikTok Support

After finding out the issue you can contact TikTok. You can use any method that is suitable for you which is given above. Describe your problem and wait for their response.

If you want to learn how to unsuspend your TikTok account then we have a full article on that topic.

How To Contact TikTok To Report A Problem?

Are you trying to contact TikTok to report a problem? Follow the steps given below to do this easily.

Step 1: Open The TikTok Application

First, open the TikTok application on your device and ensure you are logged in.

Step 2: Hit The Profile Icon

Once you open your TikTok application, you will see the profile icon at the bottom right corner of your screen. Hit the profile icon.

Step 3: Press The Hamburger Menu

After you hit the profile icon, press the hamburger menu at the top right corner of your screen.

Step 4: Tap On The The Settings And Privacy

Now on the hamburger menu, you will get two options. From them, hit the settings and privacy option.

Step 5: Scroll Down To Find The Support Menu

You will get a lot of options under the settings and privacy menu, scroll down until you find the support menu.

Step 6: Hit Report A Problem

Under the support menu, you will get three options. From them, hit the report a problem.

Step 7: Search For An Issue

Once you hit the report a problem, you will find some pre-answered queries under the popular menu. If you don’t get your desired answer then tap on the feedback form at the top right corner.

Step 8: Give Your Feedback And Submit The Form

Once you tap on the feedback form at the top right corner, a new page pops up, and write down your problem here and hit report.

Follow the steps given above and you can easily contact TikTok to report a problem.

Can I Contact TikTok Support Via Call?

Unlike many other social media applications, TikTok has not provided a phone number that you can dial. So the answer to this question is no. You cannot contact TikTok via call. However, what you can do is reach out to them directly through the app or reach them via email. You can also contact TikTok via other social media platforms. But unfortunately, you cannot call them.

You can contact them via this link Contact TikTok as well.

Frequently Asked Questions (FAQs)

There are many queries on the topics related to this article. Some of the frequently asked questions on the internet related to this topic are mentioned below. These questions are closely related to this article.

Can You Login To Your TikTok Account From Two Devices?

The simple answer to this is yes. You can log in to your TikTok account from two devices or even more. I tested it out myself by logging into the same TikTok account from two different phones. Doing this made no difference. I haven’t logged out from any device automatically. So it is completely ok to login to your TikTok account from two devices.

Also, if you want to learn how to add and log in to multiple accounts on TikTok, we have a full article on that topic.

How To Upload TikTok Videos From Gallery?

To upload TikTok videos from the gallery, first launch the TikTok application on your device, after that, hit the + button at the bottom of the screen. After that hit the upload button at the bottom right corner of your screen. Once you hit the upload button, you will be directed toward your gallery.

Now hit the videos option on your screen and select the video that you want to upload. Once you select the video that you want to upload, hit next and then upload it.

How To Change Phone Number On TikTok?

It is fairly simple to change your phone number on TikTok. First, launch the TikTok application on your device. Then tap on the profile icon at the bottom right corner of your screen after that tap on the hamburger icon at the top right corner of your screen.

After that click the settings and privacy. In the settings and privacy menu, tap on the manage my account option. Now add another phone number and hit change and enter the confirmation code that you get from TikTok and finally hit done.

If you wanna learn more about how to change your phone number on TikTok. We have a full article on that topic.

How To Unsuspend Your TikTok Account?

To unsuspend your TikTok account, you have to first launch the TikTok application on your device. Once you get into your page, hit the profile icon. In your profile icon, you will find the hamburger menu at the top right corner.

Now once you hit this menu what you should do is, tap on the settings and privacy menu. After you hit this menu, under the about tab you will find the report a problem. Give your feedback and submit the form. After doing this, you have to wait for a response from TikTok.

Also, if you want to learn in detail about how to unsuspend your TikTok account. We have a full article on that topic.

Conclusion

Hence, unlike other social media platforms, you cannot directly call to contact TikTok regarding your issues. However what you can do is contact them via the TikTok app itself by reporting a problem, filling out the feedback form, via email, or through other social media applications as well.

So, you can pick the ways that are suitable for your situation and follow the steps provided in this article you will be able to contact Tiktok and hopefully find your possible solutions as well.

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