Wechat is a popular messaging app that provides users with an easy and accessible method to chat to others. If you are an avid user on Wechat and are facing issues, then it can be a common occurrence when using social media applications. A lot of Wechat users complain of their Wechat profile picture not showing up. However, like most social media applications, you can find ways to fix such issues.
So, this article provides a guide on why Wechat profile pictures are not showing up. It can be due to technical issues, issues with the app itself or issues caused by your internet connection. Either way, there are multiple ways in which you can fix the issue on your own or contact the customer support if you cannot find the solution.
What Is A Profile Picture
Any profile picture is a display picture on your profile that let’s other users know who you are. If you want to keep your profile anonymous, then you can always set up a random picture as your profile picture. However, if you want to make it easier for others to know who you are then keep a profile picture of yourself.
In Wechat, the display picture as your profile picture is on your account and people will see it from there.
Who Can See My Wechat Profile Pictures
All your friends on Wechat can see your profile picture. This feature is public on Wechat so if you update your profile picture, then the users on Wechat will see the latest updated profile picture.
Users have queries on whether others can see your old profile pictures on Wechat. However, unless there is a glitch with the internet or due to stored cache on the other user’s device, this should not be an issue. You can change your profile picture and it will get updated on the Wechat account and users will see the updated profile picture itself.
Reasons Why Wechat Profile Picture Is Not Showing Up
There are a few simple reasons why the problem with your profile picture is coming up on Wechat. As most social media applications, the malfunctions can be due to technical issues, issues with the app itself or the device.
So, the main reasons why your Wechat profile picture is not showing up can be because of a weak internet connection, cache problems, outdated Wechat app or bugs in the app itself.
Fix Issue Of Wechat Profile Picture Not Showing Up
If you are facing the problem of your Wechat profile picture not showing up then you can follow the given methods to fix the issue. Keep in mind that these issues are fow when your profile picture does not show up in your own account.
Check Internet Connection
The first thing you will need for using the Wechat app without any issues is a stable internet connection. Since the application runs on an internet connection, if your connection is faulty then there can be issues such as your profile picture not showing up.
You can go to any browser on your device and check the internet speed by either going to Fast or Internet Speed. You will then get an analysis of the information on the internet speed on the device that you are using for using your Wechat app.
If your internet connection is not good and stable, then you can switch to a better WIFI connection or you can switch to mobile data if you are using your phone. Once you check the connection and get to a better connection then check the profile picture by loading your account once again.
Clear Wechat Cache
Cache files are in your device whenever you start using any new application. The cache files are duplicated files of any action you take from within the application, in this case, Wechat. These files help load your application quicker and allow for easier access to the various actions you take on the application. So, you can say that cache helps you use Wechat better.
However, cache files are not always good. If you have a lot of cache in your device then it can hamper the functioning of the application. Your application will load slower and you will face issues such as profile pictures not showing up.
So, you need to clear your Wechat application cache from time to time. If you are unaware of how to clear your cache, then you can follow the given steps.
Step 1: Go To Device Settings
First, go to your device settings by tapping on the Gear Wheel Icon.
Step 2: Go To Manage Apps
Next, from within the apps in your settings, tap on the Manage Apps option.
Step 3: Tap On Wechat
Once you are on the list of apps, then tap on the Wechat app to open the Wechat settings.
Step 4: Clear All Cache
From there, on the bottom navigation bar, choose the option to clear all the cache from the app.
Step 5: Tap On Done
Finally, tap on OK to confirm the action and then the cache is all cleared from the Wechat app on your device.
Re-Install Or Update The Wechat App
Once you clear the cache and the account profile picture is still not showing up then the fault can be with your application itself. If this issue arises, then the option will be to re-install the Wechat app or update it.
If your device has an auto-update on, then the application should be updated every time a new update rolls out. However, if the update is missed then you can always update the app from the app store on your device. Once you update the app, the bugs and problems in the app will get fixed. So, follow the given steps to either re-install or update the Wechat app.
Step 1: Go To Google Play Store
First, go to the Google Play Store by tapping on the icon of the app.
Step 2: Search For Wechat
Once you are on the app, tap on the search bar. From there, type in Wechat to search for the app.
Step 3: Update The App
Once you find the app, if there is an Update option on the right side of the screen then tap on it. The app in your device will then be updated to the latest version.
Step 4: Uninstall App
If the update is not there, then you can tap on the Uninstall option.
Step 5: Re-Install App
Once the app is uninstalled from your device, you can then tap on the Install option from the same place to install the app back again. You can use your credentials to log in to your Wechat account and use it.
For iOS Device,
If you have an iOS device, then you can follow the given steps to update the Wechat app on your device.
Step 1: Go To App Store
First, go to the App Store on your device by tapping on the app.
Step 2: Look For Wechat
From the search bar, look for the Wechat app on your device. If there is an Update option on the right side of the screen, then tap on it to get the latest updates on the app.
Step 4: Uninstall App
If there are no updates, then you can tap on the Uninstall option from the right side of the screen.
Step 5: Reinstall App
Once the app is uninstalled, you can tap on the Install option and add the app back into your device. Then, log in to your Wechat account with your credentials.
Contact The Wechat Customer Support Team
If your problem persists and does not get fixed, then you can easily contact the Wechat customer support team regarding your problem. Report the problem to the team and wait for them to write back to you with the possible solutions to the issue you are facing.
How To Keep Wechat Profile Picture
If you are confused on how to change your Wechat profile picture into something else, then you can follow the given steps to change your Wechat profile picture into something new.
Step 1: Launch Wechat In Your Device
First, tap on the Wechat app on your device to launch it. From there, log in to your Wechat account.
Step 2: Go To Profile Icon
Next, go to the profile icon from the right side of the screen.
Step 3: Tap On Profile Picture
In the profile of your account, tap on the profile picture to change it.
Step 4: Tap On Three Horizontal Dots
Next, tap on the three horizontal dots options that come up on the right side of the screen to change your profile picture.
Step 5: Choose Picture From Gallery
You can then choose the picture from your gallery that you want to put up as your Wechat profile picture.
Step 6: Resize And Put Up Profile Picture
Resize and edit the picture according to what you want to display. Then, finalize the change in profile picture by tapping on done.
How To See Wechat Profile Pictures Of Other Users
If you want to see the Wechat profile pictures of other users, then tap on their name to get to their account. There, you can directly tap on the profile picture and it will open up in a larger size.
You can also use two of your fingers to resize the profile picture and see a bigger and clearer version of the picture and make sure you know the person whose display picture you are seeing.
Why Contact Images Not Displaying In Wechat
The first reason why contact images are not showing up or displaying in your Wechat is because the user has blocked you. So, try to send the user a message and if you cannot contact them then it means the user has blocked you.
Otherwise, you can follow the above mentioned steps to fix the issue of Wechat profile pictures not showing up.
Frequently Asked Questions
Some frequently asked questions on why is Wechat profile picture not showing up are below.
How To Hide Profile Moments On Wechat
Long press on the profile picture of the user. And then, you can hide your moments from that user on Wechat.
Wechat Default Profile Picture
If you do not put up any picture on your profile then a grey avatar will show in the place of the profile picture. You can always go to your account and choose the option to change your profile picture from there.
In conclusion, you can figure out why your Wechat profile picture is not showing up and work to fix the issues from there. Usually, if it is an in app fault then you cannot fix it but if there are external issues causing the problem then you can look for it to fix it.
Also Read : Unlink Phone Number From Wechat