Privacy Policy

Welcome to our Privacy Policy

Your privacy is critically important to us.

At Online Help Guide, we take your privacy seriously, and we respect the concerns of our users. In this Privacy Policy, we describe our privacy practices regarding the information we collect through onlinehelpguide.com.

Our Privacy Policy is intended to help you clearly and easily understand:

  • Who we are?
  • How do we collect information
  • How is your information used
  • Disclosure of your information
  • Information security
  • What your rights are (Your choices)
  • Links from OnlineHelpGuide to other websites
  • How to contact us

Who We Are

It is Online Help Guide’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to onlinehelpguide.com/ (hereinafter, “us”, “we”, or “onlinehelpguide.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

How do we Collect Information

Like most website operators, Online Help Guide collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Online Help Guide’s purpose in collecting non-personally identifying information is to understand better how Online Help Guide’s visitors use its website. From time to time, the Online Help Guide may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

We collect information in two different ways; one is the information that you will provide yourself, and another one is the information that will be automatically collected from the use of our services.

Information You Provide Us

Your information will be collected when you fill-up the forms, search for products, when you report a problem, or when you leave us a comment.

Certain visitors to Online Help Guide’s websites choose to interact with Online Help Guide in ways that require Online Help Guide to gather personally-identifying information. The amount and type of information that the Online Help Guide collects depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://onlinehelpguide.com/ to provide a username and email address.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the site.

Contact forms

If you need to contact us, you need to fill up a contact form for us to reach you. So, the information you leave on the contact form will be collected.

Automatically Collected Information

We may automatically collect certain information about the device you used to connect to us, your IP address, geolocation information, browser type, your number of clicks on our site, contents you viewed, and other similar information. For some information, we might use some third party analytic tools.

Cookies

To enrich and perfect your online experience, Online Help Guide uses “Cookies,” similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Online Help Guide uses cookies to help Online Help Guide identify and track visitors, their usage of https://onlinehelpguide.com/, and their website access preferences. Online Help Guide visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Online Help Guide’s websites, with the drawback that certain features of Online Help Guide’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you now acknowledge and agree to Online Help Guide’s use of cookies.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our service.

How is Your Information Used?

We might use the information to do the following:

  • To protect our rights and property
  • To verify your identity
  • Track and analyze our Website performance, trends, and errors
  • To notify you about changes to our services
  • To detect, prevent and address technical issues
  • Investigate and prevent illegal activities
  • Send you notifications about modifications, or any added features which you might be interested in
  • To analyze and improve contents, features, and offerings
  • To provide and maintain a better service
  • For internal research and reporting
  • To protect the integrity and security of our services.
  • To serve contents, products, advertising to you based on your interest and online activities.

Information Security

Your Security is our number one priority. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. By using our service, you agree to assume all risk of connection with the information you sent to us or collected by us when you use our services.

What your Rights are (Your Choices)

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Unsubscribe From Emails

To unsubscribe from a newsletter, click on the unsubscribe link at the bottom of the email newsletter.

Blocking Cookies

Some browsers notify you when you receive a cookie to allow or disable particular cookies. If you choose to disable cookie, you might miss some essential features that the site uses to enhance its full functionality.

Links From OnlineHelpGuide to Other Websites

On our site, we may provide you links that are related to our content or links to other websites that are controlled by third parties. The website we linked to might have different policies to ours, which we strongly suggest you review. Because we are not responsible for the content, usage terms, or any privacy policy of websites that we do not own or control.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by the Online Help Guide and does not cover the use of cookies by any advertisers.

Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google Inc. This service uses the “DoubleClick” Cookie, which tracks the use of this application and user behavior concerning ads, products, and services offered.

Onlinehelpguide.com Uses Google AdWords for remarketing

Onlinehelpguide.com/ uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to past visitors who haven’t completed a task on our site, for example, using the contact form to enquire. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. If you want to, you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Online Help Guide may collect statistics about the behavior of visitors to its website. Online Help Guide may display this information publicly or provide it to others. However, the Online Help Guide does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

Privacy Policy Changes

Although most changes are likely to be minor, Online Help Guide may change its Privacy Policy from time to time and in Online Help Guide’s sole discretion. Online Help Guide encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

How to Contact Us

Online Help Guide is located at:

Online Help Guide
Hattisar Kathmandu
44600 – Bagmati, Nepal
9803581702